How to create a trace file
Question
How to create a trace file
Answer
A trace file provides detailed system information about the data- and event flow of the
PRISMAsync software. This information is necessary for the analysis of the system behaviour and
to determine the cause of errors.
To create a trace file including the printer logging:
1. Open the Setting Editor by entering the name of your system in the address bar of your
internet browser (e.g. Internet Explorer).
(In the example the system name is:
ipc6010s-sns
)
2. Do the following steps:
1. Select [Support]
2. Select [Troubleshooting]
3. Select [Create a new trace file].
3
1
2
3. To download the file you have to be logged in as [Key operator] or [System administrator].
Select the correct Username and enter the Password. Then click on
[Login]
.
How to create a trace file
148
Chapter 11 - Appendix
PRISMAsync V3.2
Содержание Digital Video Software v.32
Страница 2: ...Edition 2014 12 GB ...
Страница 6: ...Contents 6 PRISMAsync V3 2 ...
Страница 7: ...Chapter 1 Preface ...
Страница 10: ...Preface 10 Chapter 1 Preface PRISMAsync V3 2 ...
Страница 11: ...Chapter 2 Introduction ...
Страница 13: ...Chapter 3 Installation ...
Страница 25: ...Chapter 4 Using the PRISMAsync ...
Страница 48: ...Operator maintenance 48 Chapter 4 Using the PRISMAsync PRISMAsync V3 2 ...
Страница 49: ...Chapter 5 Start shutdown and restart the system ...
Страница 56: ...Restart copier after error in copier 56 Chapter 5 Start shutdown and restart the system PRISMAsync V3 2 ...
Страница 57: ...Chapter 6 The Settings Editor ...
Страница 60: ...The Settings editor 60 Chapter 6 The Settings Editor PRISMAsync V3 2 ...
Страница 61: ...Chapter 7 Service procedures ...
Страница 81: ...Chapter 8 Firmware upgrades via PRISMAsync ...
Страница 95: ...Chapter 9 System software ...
Страница 109: ...Chapter 10 Troubleshooting ...
Страница 128: ...Beep codes PRISMAsync 128 Chapter 10 Troubleshooting PRISMAsync V3 2 ...
Страница 129: ...Chapter 11 Appendix ...
Страница 157: ... 34 Picture 2 Engine reports Chapter 11 Appendix 157 PRISMAsync V3 2 ...
Страница 163: ......