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Chapter 1

1-4

Domino R4.6 or later

SMTP AUTH-enabled SMTP server

Sendmail 8.12.5 or later + Cyrus SASL API 1.5.28 combination

Exchange Server 5.5+SP1 or later

Exchange 2000

POP server

Qpopper 2.53 or later

Exchange Server 5.5+SP1 or later

Domino R4.6 or later

Exchange 2000

Qpop v4.0.5

POP before SMTP

Sendmail 8.12.5 or later +DRAC 1.11 or later +Qpopper 2.53 or later combinations

POP authentication function-enabled server

Exchange 2000Server: NTLM authentication when the integration authentication operation:

Qpop v4.0.5: STLS, APOP. However, OpenSSL and Popauth need to be installed.

POP authentication function of main PC mail clients

Outlook 2000:NTLM

Outlook Express 6:NTLM

Becky 2.05:APOP

WinBiff 2.42:APOP

Eudora 5.1:STLS, APOP, Kerberos

File transmission operation confirmed operating environments

SMB

Windows Vista

Windows 2000 Professional

Windows XP Home/Professional

Windows Server 2003

RedHat Linux7.2 + Samba2.2/3.0

MacOS 10.2. + Samba2.2/3.0

FTP

Windows 2000 IIS5.0

Windows XP Profes IIS5.1

Windows Server 2003 + IIS6.0

Windows Vista + IIS7.0

Sun Solaris (SPARC) 2.6 or later

RedHat Linux7.2

Mac OS 10.x.x

NCP

NetWare 3.20

NetWare 4.1, 4.11, 4.2

NetWare 5 +SP1a

NetWare 5.1

WebDAV

Sun Solaris 2.6 or later + Apache2.0

Redhat Ente Apache2.0

Linux AS/ES/WS 4.0 or later + Apache2.0

Windows 2000 Apache2.0

Windows 2000 Professional/ IIS5.0

Windows XP Profes IIS5.1/Apache2.0

Windows Server 2003 + IIS6.0/Apache2.0

Mac OS X + Apache1.3

Содержание Color Universal Send Kit-Q1

Страница 1: ...SERVICE MANUAL Color Universal Send Kit Q1 JANUARY 21 2009 ...

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Страница 3: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Страница 4: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Страница 5: ...sed to indicate Low The voltage value how ever differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the i...

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Страница 7: ...ort of File in a Box 2 10 2 1 16 Limit of Reception Length of Extra Long Original 2 10 2 1 17 Restriction of Paper Type Information Delivery 2 10 2 1 18 HDD Data Erase Kit 2 11 2 1 19 IP Address Range Settings 2 12 2 1 20 Protocol Related Setup 2 13 2 1 21 RUI Log in Procedure 2 13 2 1 22 cc bcc Settings 2 13 2 1 23 Send to Myself 2 14 2 1 24 WebDAV Support 2 14 2 1 25 IPv6 setting display list 2 ...

Страница 8: ...5 How to create WebDAV environment for verification 4 4 4 2 6 IPv6 settings 4 11 4 3 Related Error code 4 14 4 3 1 Confirm method of error code 4 14 4 3 2 E mail Transmission errors 4 15 4 3 3 I Fax Transmission errors 4 17 4 3 4 I Fax Reception errors 4 20 4 3 5 SMB Transmission errors 4 21 4 3 6 FTP Transmission errors 4 23 4 3 7 NCP Transmission errors 4 24 4 3 8 Box Transmission errors 4 25 4 ...

Страница 9: ...Chapter 1 Specifications ...

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Страница 11: ...Contents Contents 1 1 Specifications 1 1 1 1 1 Memory Size and Functional Constraints iPR1135 1125 1110 USA 1 1 1 1 2 SEND Options USA EUR AU 1 2 1 1 3 Specifications 1 3 ...

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Страница 13: ...ption 512MB Universal Send Security Feature Set C1 Universal Send Advanced Feature Set C1 Color Universal Send Kit Q1 Remote Operator s Software Kit A3 Digital User Signature PDF Kit B1 Encrypted Secure Print Software C1 HDD Data Erase Kit C1 Access Management System Kit A2 Secure Watermark A1 Barcode Printing Kit D1 Hard Option 512MB HDD Data Encryption Kit B7 Voice Guidance Kit E1 IPSec Board B1...

Страница 14: ...f these areas All this serves to significantly reduce the size of data The reading resolution will be fixed to 300 dpi PDF XPS OCR The text is extracted by the OCR processing from scanned image It is not possible to see on PDF though the text data is added to the PDF data Since text information is retained the displayed image in Acrobat permits searches for character strings This option may also b...

Страница 15: ...o send I Fax Tx Rx function Transmission protocol SMTP Tx Rx POP3 Rx I Fax Simple mode Full mode Transmission authentication SMTP AUTH POP before SMTP Reception authentication POP3 APOP POP AUTH Encoded transmission Corresponds to SSL communication in each protocol when SMTP transmission and SMTP and POP reception The server side needs to correspond When the server less transmission the encoded tr...

Страница 16: ...ents Outlook 2000 NTLM Outlook Express 6 NTLM Becky 2 05 APOP WinBiff 2 42 APOP Eudora 5 1 STLS APOP Kerberos File transmission operation confirmed operating environments SMB Windows Vista Windows 2000 Professional Windows XP Home Professional Windows Server 2003 RedHat Linux7 2 Samba2 2 3 0 MacOS 10 2 Samba2 2 3 0 FTP Windows 2000 Server IIS5 0 Windows XP Professional IIS5 1 Windows Server 2003 I...

Страница 17: ...Chapter 2 Functions ...

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Страница 19: ... Increased Support of File in a Box 2 10 2 1 16 Limit of Reception Length of Extra Long Original 2 10 2 1 17 Restriction of Paper Type Information Delivery 2 10 2 1 18 HDD Data Erase Kit 2 11 2 1 19 IP Address Range Settings 2 12 2 1 20 Protocol Related Setup 2 13 2 1 21 RUI Log in Procedure 2 13 2 1 22 cc bcc Settings 2 13 2 1 23 Send to Myself 2 14 2 1 24 WebDAV Support 2 14 2 1 25 IPv6 setting ...

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Страница 21: ... This model supports the following five types of authentication mechanism CRAM MD5 Challenge Response Authentication Mechanism computed by using the key protected MD5 algorithm by HMAC MD5 RFC2104 NTLM Windows NT authentication method User name must be set in the form username NTdomainname E g Windows2000 or earlier username CANON domain name may be omitted depending on the environment Windows2000...

Страница 22: ...SL permission which is the encoded transmission setting described later is ON with PLAIN and LOGIN authentication the authentication encoded by the STARTTLS command can be used Outlook Express example For reference this section describes what happens to the Outlook Express settings when using an SMTP server that supports SMTP AUTH Outlook Express PLAIN authentication only 1 From the Outlook Expres...

Страница 23: ...ether or not APOP is used and set User mode If the server does not support APOP and the user uses APOP an error occurs When the error occurs at the APOP authentication APOP Authentication Error is displayed on the status line for certain time Following items are the examples of communication S OK POP3 server ready 1896 697170952 dbc mtview ca us C APOP mrose c4c9334bac560ecc979e58001b3e22fb S OK m...

Страница 24: ...e authentication method is determined in the following priority order 1 CRAM MD5 Not supported 2 NTLM 3 PLAIN when STLS SSL operation 4 LOGIN when STLS SSL operation From Service mode you can prohibit the usage of each authentication method If you set Service mode setting to 1 you can prohibit the usage of the authentication method All defaults usable Usually the device is used with the default se...

Страница 25: ...tire data for email sending are encrypted When Off option is selected for Allow SSL SMTP Receive or the email server does not support STARTTLS command of SMTP protocol the communication packets are not encrypted Allow SSL SMTP Receive control is displayed by selecting Additional Functions System Settings Network Settings Email I Fax Authent Encryption STARTTLS Command An extended SMTP command that...

Страница 26: ...setting E mail automatically notified that the image is stored in the box of the URL sending setting ending is transmitted Additional Functions Mail Box Settings User Inboxes Settings User Inbox URL Send Dettings F 2 3 2 1 7 Setting for communicate SSL 0020 7902 To communicate SSL this machine can register the key pair and the certificate The key pair and the server authentication book self signed...

Страница 27: ...n time of transmission 0000 fixed character string transmission file number host name all units of the same mail will have the same ID ex Content Type message partial number 1 total 3 id 20041110104508 0000 CanonTxNo 0105 e320g 43 1 ccm canon co jp F 2 6 2 1 9 E Mail Divided Data Transmission 0020 7904 If a value other than 0 is set as the transmission data size upper limit in service mode the siz...

Страница 28: ...rging is initiated As in the case of a normal mail the result of merging will be printed transferred or stored in the System Box If a length of time is specified for divided reception time out and such a time passes as many divided mails as possible are merged and the result will be printed as soon as data is enough to make up a single page If the data is not enough to make up a single page such i...

Страница 29: ...Japanese 6000 characters approx or less on a page English for a single character area 130 characters or less per line 100 lines or less Characters outside the foregoing limitations will not be processed by OCR Characters Tending to Cause OCR Failure on an original with a complicated layout on an original with excessive noise on an original scanned in photo mode on an original scanned at an appreci...

Страница 30: ...e information delivery settings Paper Type Support The paper type support is the mechanism that enables to print various types of paper distinctively besides the existing paper types plain paper heavy paper etc For instance the grammage paper weight and the surface property of a paper generally called as plain paper vary by makers and product names If the paper type differs although sharing the sa...

Страница 31: ...after box texts have been deleted fax i fax transmission and reception data spool data temporarily stored print data HDD Data Erase HDD Data Erase can be performed in either of the following two ways Turn the host machine s main power supply OFF ON HDD Data Erase will be performed automatically after copy scan print or box operations Turn the host machine s main power supply OFF ON When the HDD Da...

Страница 32: ...e data on HDD completely by overwriting the 0 null data and random data to file data area at the moment of deleting files logically timing for deleting the administrative information data in HDD 2 HDCR DSW Selection of whether to display all HDD data clear ON OFF item in user mode 1 To select whether to display the all HDD data clear ON OFF item in the user mode This mode takes effect only when th...

Страница 33: ... log in operation fails 3 times within 3 min during which time log in operation will remain impossible COPIER OPTION USER RUI RJT 2 1 22 cc bcc Settings 0020 7943 In addition to the address used in the e mail transmission may be controlled by means of cc carbon copy and bcc blind carbon copy This applies to e mail addresses only and is available when Send Transmission Function is enabled In the ca...

Страница 34: ...n If WebDAV needs to be set for verification purposes refer to the appropriate documentation prepared for field servicing work Points to Note About Using WebDAV If the load imposed on the network is appreciable and therefore retry communications are frequent increase the value of Retry Times under the following Ad ditional Functions Communications Settings Common Settings TX Settings If data trans...

Страница 35: ...ocol version 6 Additional Functions System Settings Network Settings TCP IP Settings IPv6 Settings Use DHCPv6 SNTP Simple Network Time Protocol Additional Functions System Settings Network Settings TCP IP Settings SNTP Settings Ping Packet INternet Groper Additional Functions System Settings Network Settings TCP IP Settings IPv6 Settings PING Command IP block Internet Protocol Additional Functions...

Страница 36: ...estrict File Format Additional Functions System Settings Restrict the Send Function Always Add Device Signature to Send F 2 15 Device Signature PDF The name of the MFP machine and machine information are encoded and imbedded to the scanned image so that when opened in Acrobat the information will appear on the signature tab The input of the signature is by means of a machine certificate and secret...

Страница 37: ...gain the target of transmission must be an e mail address or a file server To make use of this function PDF OCR is specified when selecting the file format on the Transmission screen A PDF file that will be generated in response will consist of the following Imaging Block With Compact setting 300 x 300 dpi fixed Compact No Compact setting scanning resolution JPEG colour MMR black and white binary ...

Страница 38: ...oth IPv4 and IPv6 it is necessary to avoid both addresses being displayed Therefore there is a new service mode setting that allows one or the other to be displayed Even if the settings are for only one of either IPv4 or IPv6 to be used DNSTRANS is not used When the settings are for IPv4 only to be used the IPv4 address is displayed When the settings are for IPv6 only to be used the IPv6 address i...

Страница 39: ...ly one of either IPv4 or IPv6 will be displayed 1 Values 0 ipv4 1 ipv6 File Format BW Color Grey scale Divide into Pages Trace Smooth Compact OCR Text Searchable Encrypt Add Digital Signatures TIFF PDF Auto Select TIFF OK None None No OK OK OK OK OK PDF None OK OK TIFF XPS Auto Select TIFF OK None None No None OK OK None OK XPS None OK OK TIFF JPEG Auto Select TIFF OK None None No OK OK OK OK OK J...

Страница 40: ...vice are now Default Authentication DA and SSO H only The original SSO and Security Agent SA are now only provided with the Administrator s CD SDL has been discontinued The same login service as SDL can be operated by SSO and SSO H local device authentication T 2 9 F 2 23 T 2 10 Earlier models iR3245 and later Pre install Default Authentication Default Simple Device Login Single Sign On Default Au...

Страница 41: ...is possible even if there is a clock discrepancy Settings location Additional Functions System Settings Date Time Settings In the event that SSOH settings have been changed from a PC JavaVM will be required in order to display the windows that appear after login In order to operate the unit in IPv6 mode Java VM 1 5 or later is required The Windows 2003 server does not yet support IPv6 login with s...

Страница 42: ...ettings Use MEAP Driver for USB Input Device set ON A USB keyboard enabled for USB ports is connected to and recognised by the unit Input is only accepted when the keyboard is being displayed on the unit s touch panel F 2 25 Restrictions A maximum of two USB keyboards or USB keyboard type card readers can be connected Some non recommended keyboards will not work Recommended keyboard Cherry G84 410...

Страница 43: ...Chapter 3 Installation ...

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Страница 45: ...ontents 3 1 Installation procedure 3 1 3 1 1 Overview of the Installation Procedure 3 1 3 1 2 Device Signature PDF 3 1 3 1 3 Making SSOH Settings 3 3 3 1 4 User Signature PDF 3 6 3 1 5 User Signature creation 3 9 ...

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Страница 47: ...ent device Make sure that the number has been correctly typed in Make sure that the license key is the correct one The function has already been enabled Make sure that the Kit has not already been enabled 4 Hold down the control panel power switch for 3 sec or more Follow the instructions shown on the screen for shut down sequence so that the main power switch may be turned off Turn off the main p...

Страница 48: ...ey F 3 3 System Settings Network Settings TCP IP Settings Certificate Settings Key and Certificate list Make the following selections to see that the appropriate machine signature key has been generated F 3 4 Transmitting a Machine Signature PDF File Using SEND indicate a file or e mail address and press the File Format button Select PDF and press the Add Digital Signature button Device Signature ...

Страница 49: ...pplications In other words they will not function without access to Java Script When an MEAP application communicates with an outside entity SSL must always be brought in for use When a connection is established logged in port 8000 will use a cookie to connect to a different port redirecting This series of operations cannot be executed for connection to the SMS unless cookies may be used All chara...

Страница 50: ... browser on the PC 2 Type the following URL in address case sensitive If TCP IP Settings Use HTTP is enabled ON as part of the network settings of the iR machine http iR machine s IP address 8000 sso If TCP IP Settings Use HTTP is disabled OFF as part of the network settings of the iR machine http iR machine s IP address sso The Log in page appears 3 Type in the name and password of the user that ...

Страница 51: ...5 F 3 10 4 When a connection has been established logged in click User Management F 3 11 5 Click Register However there may be no more than 100 users per iR machine F 3 12 6 Fill in the relevant fields and click OK ...

Страница 52: ...P authentication SSOH The user certificate of the user in question has been installed Registering the License Information Make the following selections Additional Functions System Settings License Registration Then type in the license number obtained from the LMS and press the Execute button Follow the instructions on the control panel to turn off and then back on the iR machine F 3 14 Sending a U...

Страница 53: ...format protected by password The certificate file extension needs to be p12 and pfx The key length of the installable certificate is up to 1024bit On the User Key Certificate Install screen select a User certificate file by indicating its path Then press the Start Install button F 3 16 The long in name shown as part of user key certificate settings should be as follows log in name domain name If t...

Страница 54: ...e following log in screen type in the ID and password to bring up the SEND screen In the case of SSOH there is no domain selection field as the log in is on the machine itself F 3 19 1 On the SEND screen press the File Format button and then the Add Digital Signature button F 3 20 2 Press the User Signature button TESTONE 1024bit ...

Страница 55: ...ure PDF it is necessary to create an User Signature file The following procedures can be used to create a certificate that can be used easily in a validation environment Preparations PC running Adobe Acrobat 7 0 Professional 1 Launch Adobe Acrobat 7 0 Professional 2 Under Advanced open Security Settings When Use Self Sign Security Handler to create a digital ID in the following procedures is carri...

Страница 56: ...Chapter 3 3 10 F 3 23 3 Press the Add ID button F 3 24 4 Select Create a Self Signed Digital ID to create a digital ID F 3 25 5 Press Next ...

Страница 57: ...Chapter 3 3 11 F 3 26 6 Select New PKCS 12 Digital ID File F 3 27 7 Select Enable Unicode Support and fill in the Name and Organizational Unit F 3 28 8 Enter the password and press Finish ...

Страница 58: ...to Search for Files and Folders Enter the folder name and pfx and begin the search F 3 30 10 From the Search Results find out the storage location of the certification file and then copy the certification file to the desired location F 3 31 ...

Страница 59: ...Chapter 4 Maintenance ...

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Страница 61: ...to create WebDAV environment for verification 4 4 4 2 6 IPv6 settings 4 11 4 3 Related Error code 4 14 4 3 1 Confirm method of error code 4 14 4 3 2 E mail Transmission errors 4 15 4 3 3 I Fax Transmission errors 4 17 4 3 4 I Fax Reception errors 4 20 4 3 5 SMB Transmission errors 4 21 4 3 6 FTP Transmission errors 4 23 4 3 7 NCP Transmission errors 4 24 4 3 8 Box Transmission errors 4 25 4 3 9 We...

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Страница 63: ...lidated by the license information License key history data License history data is used in order that the transferred license key cannot be used in the same iR host machine again License history data has a total of the number of the iR accessory license key and the MEAP applications and only 30 of the total are doubly stored in HDD and the counter board Only 30 of the total are doubly stored The ...

Страница 64: ...to 2 key pairs can be registered When generating keys inside MFP machine make the following selections Additional Functions System Settings Network Settings TCP IP Settings Certificate Settings Generate Key F 4 2 Select Generate SSL Key button then input key name F 4 3 ...

Страница 65: ... Certificate Settings Generate Key Open Key and Certificate List Encryption setting is done if there is a key mark and Certificate Details shown in the display F 4 6 In the case of IPPS print from Windows Vista the Common Name should be the IP address of the host machine when generating SSL key Addditional Functions System Settings Network Settings TCP IP Settings Certificate Settings Generate key...

Страница 66: ...ove understanding of WebDAV through the experiment For practical use many anti virus measures or countermeasures against security are necessary The environment created by the procedure must not be connected to the outside or LAN environment because it is highly likely to be the target for attacks targeting IIS WebDAV works on the IIS Therefore before starting the installation of WebDAV IIS should ...

Страница 67: ...r 4 4 5 F 4 8 Select Internet Information Service IIS and press OK F 4 9 Select FrontPage 2002 Server Extensions and press OK F 4 10 F 4 11 Press Complete on the completion screen of Windows component wizard ...

Страница 68: ...older should be put outside of C in order to improve security F 4 13 Select created new folder ex 01 Open Properties by mouse right button Put Permissions button on the Sharing Tab Select Everyone Select Full Control Allow on the Permmisions for Everyone F 4 14 Open Internet Service Manager under Start Setup Control panel Administration tool Select Web site directory for WebDAV ...

Страница 69: ...4 7 F 4 15 Action New Virtual Directory F 4 16 Select Read and Wite on the Viertual Directory Creation Wizard F 4 17 Select Web Service Extensions Select WebDAV on the Web Service Extention list Put Allow Button ...

Страница 70: ...lect Web Site of WebDAV ex 01 Open Properties by mouse right button F 4 19 Open Virtual Directory Tab and Select Dierctory browsing F 4 20 Select Directory Security Tab Put Edit button on the Authentication and access control ...

Страница 71: ...e check is removed at the Enable anonymous access Select Basic suthentication for Windows domain servers on the Authenticated access F 4 22 Setup by Client Open the My Network Places on the Desktop Select Add a network place ...

Страница 72: ...User Open New User by mouse right button Input User name and Password The check is removed at User must chenge password at next logon Select Password never expiers F 4 25 Open WebDAV Folder Open My Network Places on the Desk top Select WebDAV Folder ex 01 on 172 16 1 54 Open WebDAV Folder ex 01 on 172 16 1 54 F 4 26 Transmission Setup from the iR At Send Fax tab on the control panel of the iR sele...

Страница 73: ...cal area network with no DHCPv6 server IPv6 address automatic settings With IPv4 in order to make the address settings automatic a DHCP server is required With IPv6 even without a DHCP server automatic address settings can be set up as follows Multiple IPv6 addresses can be used at the same time Refer to the following table to see which addresses can be used T 4 2 Address type Touch panel location...

Страница 74: ...input the address from a Windows Vista PC E g fe80 200 85ff fead bac2 F 4 29 Manual address Manual settings 0 1 The following addresses cannot be registered Multi cast addresses 1111 1111 Addresses comprising all 0 0000 0000 IPv4 compatible IPv6 addressesAddresses in which the upper 96 bits are 0 and the lower 32 bits are in IPv4 address hexadecimal notation E g 0 1C10 0120 Addresses used when IPv...

Страница 75: ...ead bac2 4 If the unit responds a connection has been made F 4 30 IPv6 connection confirmation from the iR main unit touch panel Carry out the following procedures in order to check the IP address of a Windows Vista PC From START go to All Programmes Accessories Command Prompt Enter the following command netsh interface ipv6 show address The display illustrated below will appear This is a local ne...

Страница 76: ...samples T 4 3 4 3 Related Error code 4 3 1 Confirm method of error code 0020 7983 The error code is displayed in the touch panel by the figure of XXX There is an error message list in the user guide The corresponding content of the error is confirmed F 4 33 Sample Description IPv6 1234 0234 0034 0004 0000 0005 00AB 0DE0 128 bits divided into 8 segments of 16 bits in hexadecimal notation IPv6 omitt...

Страница 77: ...transmit deleted address Check that a group address is specified as the transfer destination and that it contains a valid address Check that a group address is specified as the transfer destination and whether it contains local print or fax box only Check whether the specified transfer destination address has been deleted Transmission cancelled 099 A user canceled the transmission Check Address Bo...

Страница 78: ...eceived The DSN error notification is sent to the transmission source by the SMTP server and the iR machine programmed for SMTP reception during an ESMTP enabled transfer path whenever the destination address and the other party s conditions settings are wrong or when the transmitted document s data size exceeds the permitted SMTP server range Check the destination address Set the transmission dat...

Страница 79: ...r Retrieve the archive log to the server e Signature Certificate Access Error 761 The encryption code used at time of PDF transmission bearing a user signature prepared by MEAP authentication prevents transmission Install the appropriate user certificate or machine certificate properly Check to see if the address is correct 762 e mail is sent to an address for which transmission is not permitted C...

Страница 80: ...Error returned from SMTP server during SMTP session Or command timeout error generated Check mail server Check the network traffic Cannot find server 802 DNS SMTP setting error DNS server connection error Reprogramme the user mode settings domain name E Mail address DNS mail server Check that the DNS server is operating normally Check address 806 Address wrongly searched on SMTP protocol Check add...

Страница 81: ...n Additional Functions not to use SSL encryption function for communications with the POP server Turn POP Authentication before Sending option off not to use POP Before SMTP POP AUTH encryption error 845 In an email or I Fax transmission using POP Before SMTP the device attempted POP Auth but an error occurred in the POP server and failed in POP authentication Check POP Address and POP Password se...

Страница 82: ... in the client SSL Error POP The device attempted to communicate with the POP server in SSL but an error occurred in SSL encryption communications and failed in POP authentication Check the settings for encrypted SSL communications in the POP server Turn Allow SSL POP option off in Additional Functions not to use SSL encryption function for communications with the POP server POP AUTH Encryption Er...

Страница 83: ...son given on reception error report 828 HTML format file attachment Contact sender and ask them not to transmit data that cannot be received No message Error reason given on reception error report 829 Reception document exceeds 1000 pages Contact the sender and have them limit the number of pages in a single transmission to 999 No message 831 SMTP connection cut by IP block function Reprogramme th...

Страница 84: ...her are forced to quit by assigning an internal error code 751 As a result after rebooting the job is not run TCP IP error 755 IP address set to 0 0 0 0 In the following two situations the IP address is 0 0 0 0 1 Address could not be obtained from DHCP BOOTP RARP 2 Unit launched in IP fixed mode keys 1 7 to enter FIXIPmode TCP IP protocol stack resources insufficient Even with internal retry 5 tim...

Страница 85: ... transmission with other protocols This sometimes helps to avoid this problem HD full 703 Operation stopped because HD full image area Wait a while then retry Stop broadcast transmission with other protocols This sometimes helps to avoid this problem Address does not appear in address list 704 An error occurred when address information was being obtained from the address list Address deleted from ...

Страница 86: ...ind server 802 The IP address for DNS server is not set up DNS Server is not running No appropriate host name is found in the DNS server Check the DNS server Check address 804 No match for specified directory name No access privileges for that directory Check that the destination directory name is correct Set directory access privileges in the server Send to different directory with access privile...

Страница 87: ...ncryption code used at time of PDF transmission bearing a user signature prepared by MEAP authentication prevents transmission Install the appropriate user certificate or machine certificate properly Check to see if the address is correct 762 e mail is sent to an address for which transmission is not permitted Check to see if the target of transmission is correct Check to see if the domain in user...

Страница 88: ... the case of disabled transmission in the case that the communication is interrupted in the middle of the transmission Server is not startup Server is lost Wrong host name of the address Check the address and the network TCP IP error 755 When the IP address on SRAM is 0 0 0 0 the IP address is determined as 0 0 0 0 by the following 2 cases 1 Obtaining address failed because of DHCP BOOTP and RARP ...

Страница 89: ...The HTTP response is 414 Request URI Too Long The request URI is longer than that assumed by the server for intermediate processing thus causing the server to reject the request Check the server settings Check the server 878 The HTTP response is 500 Internal Server Error The server has encountered a situation that prevents the execution of the request and that it cannot predict HTTP response is 50...

Страница 90: ... all foregoing options are available in all countries and regions T 4 12 2 If an option has already been installed 1 will be indicated under A If you want to invalidate it select it and type in 0 so that the indication under B will change to 0 3 Thereafter when OK is pressed the indication under A will change to 0 and at the same time an invalidation certificate will be indicated in the form of a ...

Страница 91: ...ination Country Language Destination Size CONFIG JIS X 0304 Two characters ISO 639 Two characters Item Setting name Description FTP transmission port number FTPTXPN TCP port number used by FTP transmission default 25 Item Setting name Description Disable e Mail MAIL OF Transmission of e mail may be disabled by preventing input of e mail addresses from an address book 0 enable e mail transmission d...

Страница 92: ...eception port number SMTPRXPN TCP port number used by SMTP reception default 25 POP3 port number POP3PN TCP port number used by POP default 110 FTP transmission port number FTPTXPN TCP port number used by FTP transmission default 25 CRAM MD5 authentication restrictions with SMTP POP AUTH authentication NS CMD5 0 Permit CRAM MD5 authentication when performing SMTP POP AUTH authentication Default 1 ...

Страница 93: ...ation 2 NETWORK NS GSAPI 2 NS GSAPI 0 Permit GSSAPI authentication when performing SMTP POP AUTH authentication Default 1 Prohibit GSSAPI authentication when performing SMTP POP AUTH authentication PLAIN LOGIN authentication restrictions with SMTP POP AUTH authentication when communication packets are encoded 2 NETWORK PLNWS 2 NS PLNWS When communication packets are encoded 0 Permit PLAIN LOGIN au...

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Страница 95: ...Jan 21 2009 ...

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