Use the Service With More Than One Person
To allow multiple users to use this function, register users (other than the printer's owner) as members.
1. The printer's owner uses his/her smartphone, tablet, or computer to access the service's
login URL (https://pr.mp.c-ij.com/po) and logs in
2. Select the printer name that you want to add the member. Click
Member Settings
->
Add
to enter the member's e-mail address, and click
Add
A URL of the member registration page is sent to the e-mail address of the newly registered member.
3. Registered member accesses to the URL that is included in the e-mail, and complete the
registration
You can use this service from registered e-mail address.
Note
• You can register up to 500 members.
Print from E-mail Troubleshooting
The Document Does Not Print
If You Cannot Register to the Service or Delete the Service
If You Cannot Print after the Printer Is Repaired
The Document Does Not Print
If the document does not print, check the following:
• Check that the printer power is on.
If the printer power is on, turn it off and then back on again, and check whether the issue is resolved.
• Check that the printer is connected to the network.
• Check that the printer is connected to a LAN and the LAN has an Internet connection.
• Look at the printer LCD monitor and check that no error message is displayed.
If the problem persists, use the printer driver on your computer to execute printing and check whether
the document can be printed normally on the printer.
If the document cannot be printed, refer to the
Online Manual
for your printer.
• Check that the file attached to the e-mail is an Adobe PDF file, a JPEG file, or
a .doc/.docx/.xls/.xlsx/.ppt/.pptx file.
• Check whether the e-mail address of the send destination is correct.
To check the print address, on the printer operation panel, select the
Setup
button, and then
select
Web service setup
->
Connection setup
->
Print from E-mail setup
->
Register w/ service
.
• Check that the user's e-mail address for using this service is registered.
If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c-
ij.com/po).
• In the
Print Status
screen, click
Go to Print History Screen
and check the history of jobs that were
sent. You can check the error details.
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Содержание 9491B003
Страница 66: ...66 ...
Страница 94: ...Manual Online This function displays the Online Manual 94 ...
Страница 106: ...Safety Guide Safety Precautions Regulatory and Safety Information 106 ...
Страница 112: ...Main Components and Basic Operations Main Components About the Power Supply of the Printer LCD and Operation Panel 112 ...
Страница 113: ...Main Components Front View Rear View Inside View Operation Panel 113 ...
Страница 125: ...Use the or button B to change the setting then press the OK button C 125 ...
Страница 126: ...Loading Paper Loading Paper 126 ...
Страница 145: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 145 ...
Страница 150: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 150 ...
Страница 168: ...Aligning the Print Head Position Manually from Your Computer 168 ...
Страница 179: ...Related Topic Cleaning the Print Heads from Your Computer 179 ...
Страница 183: ...If the problem is not resolved after cleaning the paper feed roller contact the service center 183 ...
Страница 187: ...Changing the Printer Settings Changing Printer Settings from Your Computer Changing the Machine Settings on the LCD 187 ...
Страница 199: ...About Quiet setting 199 ...
Страница 212: ...Information about Network Connection Useful Information about Network Connection 212 ...
Страница 259: ...5 Delete Deletes the selected IP address from the list 259 ...
Страница 301: ...Administrator Settings Sharing the Printer on a Network 301 ...
Страница 308: ...Printing Printing from a Computer Paper setting for Printing 308 ...
Страница 309: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 309 ...
Страница 326: ...Note Selecting Scaled changes the printable area of the document 326 ...
Страница 337: ...Related Topic Changing the Printer Operation Mode 337 ...
Страница 361: ...Note During Grayscale Printing inks other than black ink may be used as well 361 ...
Страница 366: ...Adjusting Intensity Adjusting Contrast 366 ...
Страница 407: ...Printing a Color Document in Monochrome Displaying the Print Results before Printing 407 ...
Страница 489: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 489 ...
Страница 522: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed 522 ...
Страница 551: ...1660 Cause The ink tank is not installed Action Install the ink tank 551 ...
Страница 587: ...5500 Cause Ink tank has not been properly recognized Action Contact the service center 587 ...
Страница 588: ...5501 Cause Ink tank has not been properly recognized Action Contact the service center 588 ...
Страница 589: ...5B00 Cause Printer error has occurred Action Contact the service center 589 ...
Страница 590: ...5B01 Cause Printer error has occurred Action Contact the service center 590 ...