83
Troubleshooting
Ink tank not installed in proper position. Open the Scanning Unit (Printer Cover) and check the ink lamps.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be
installed in a wrong position.
Confirm that the ink tanks are installed in the appropriate positions. See
“Replacing an Ink Tank” on page 50.
Ink tank is not installed securely. / Part
of the orange tape is remaining.
Open the Scanning Unit (Printer Cover) and check the ink lamps.
If the ink lamp is not lit, press the
mark on the ink tank until it clicks into
place. The ink lamp lights up red when the ink tank is fully inserted.
Make sure all of the orange tape is peeled off the ink tank and the air hole is
completely exposed, as illustrated in (A). If any orange parts are left as in (B),
remove all of the orange parts.
(A) Correct
L-shaped air hole.
(B) Incorrect
Part of the orange tape is remaining. Peel off the tape completely along the
perforation.
Unnecessary print jobs are left in
queue. / Computer problems.
Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete
them.
(1)
Open the printer properties dialog box.
Refer to “Opening the Printer Properties Dialog Box Directly from the Start
Menu” in “Opening the Printer Properties Dialog Box (Windows)” of the
User’s Guide
on-screen manual.
(2)
Click the
Maintenance
tab and then
View Printer Status
.
(3)
Click
Display Print Queue
.
(4)
Select
Cancel All Documents
(
Purge Print Documents
in Windows Me or
Windows 98) on the
Printer
menu.
You may not be able to select individual print jobs in Windows XP or
Windows 2000.
(5)
When the confirmation message is displayed, click
Yes
.
The print jobs are deleted.
(1)
Click the printer icon in the Dock to display the list of print jobs in progress.
In Mac
®
OS X v.10.2.8, click the printer icon in the Dock to start up the
Center
and double-click the name of your machine in the
Printer List
.
(2)
Select the print job to delete and click
.
The print jobs are deleted.
Cause
Action
(A)
(B)
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