Cannon CT-500, Инструкция по эксплуатации

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32 CT-500 Instruction Manual
Returning a Product to CANNON
Before returning a CANNON product for repair or service, make every attempt to identify the
problem. If, after careful checking, the problem remains unidentified or unsolved, telephone Cannon
Instrument Company (or the local service agent) to consult with a product specialist. If the specialist
cannot recommend a simple solution or repair, CANNON will authorize the return of the product
through the issuance of a Return Authorization number (RA).
CANNON Telephone Number 814-353-8000
CANNON Fax Number 814-353-8007
Products returned to CANNON must be carefully packed. Ship prepaid to the following address:
Cannon Instrument Company
ATTN: Return Authorization # __________
2139 High Tech Road
State College, PA 16803 USA
Please include the following:
Required Information
•
The Return Authorization number (RA).
•
The name and telephone number of the person at your company to contact regarding the
product.
•
Shipping and billing instructions for the return of the product to your location.
• A detailed explanation of the reason for the return. If the product is not covered by warranty,
the customer will be provided with an estimate of the repair costs and asked for approval
before any repairs are made. The customer will be required to issue a purchase order for the
cost of the repairs.
Hazardous Materials
Please contact CANNON before returning a product that could possibly contain hazardous material.
Shipping Notification
Products returned without CANNON’s prior authorization will not be accepted. The customer may
be billed a testing fee if a product is returned to CANNON and found to be working properly.