VT Camera Link series
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VW40-161-001
12 Troubleshooting
When you have a problem with a Vieworks camera, please check the followings:
If no image is displayed on your computer,
Ensure that all cable connections are secure.
Ensure that the power supply is properly connected.
Ensure that trigger signals are applied correctly when you operate the camera with trigger signals.
If images are not clear,
Ensure the camera lens or glass is clean.
Check the lens aperture is adjusted properly.
If images are dark,
Ensure the camera lens is not blocked.
Check the line rate is set properly.
Check the aperture is opened properly.
Check the digital gain value is not set too small.
If you identify abnormal operation or overheating sign,
Ensure the power supply is properly connected.
Stop using the camera when you notice smoke or abnormal overheating.
If the Trigger Mode is not working correctly,
Ensure that the CC1 settings on the frame grabber are configured correctly when you use CC1
triggering.
Ensure that cable connections are secure when you use external triggering.
If there is a communication failure between the camera and user
’s computer,
Ensure that the Camera Link cable connections are secure.
Ensure that you have configured a frame grabber in your computer and the camera is connected to the
frame grabber correctly.