16
6. Troubleshooting & Technical Specifications
Troubleshooting
Problem
Possible Cause
Solution
No coffee comes out.
Warning light
E
blinks
RED
.
The water tank is empty.
Fill the tank with fresh water. Press
a button to refill the circuit. When
the buttons remain steadily lit, the
appliance is ready for use.
The coffee is not hot
enough.
Cold cups/espresso cups.
Scale build-up in machine.
Preheat the cup.
Descale the machine.
The lever cannot be
lowered.
The used capsule
drawer is full.
Capsule stuck inside
the machine.
Empty out the used capsule drawer.
Remove the used capsule.
Warning light
E
is lit
steadily in
RED
.
Heating problems.
Turn off the machine, then turn it
back on. If the problem persists,
contact our Customer Service Centre
on 0800 100 2653.
When a button is pressed
to dispense coffee, the
machine seems to work
but then stops without
dispensing any coffee,
or only dispenses a tiny
amount.
Incorrect quantity
programming.
Reprogram the quantity associated
with that button.
See Chapter 4. Customising your
quantity of coffee. If the problem
persists, contact our Customer
Service Centre on 0800 100 2653.
English
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