PVC Addendum to the 9A686-04/9A656-04 Configuration Guide
9033126-01
Page 43 of 43
Getting Help
For additional support related to this device or document, contact Enterasys Systems using one of the
following methods:
Before calling Enterasys Systems, have the following information ready:
• Your Enterasys Systems service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (e.g., changing mode switches,
rebooting the unit, etc.)
• The serial and revision numbers of all involved Enterasys Systems products in the network
• A description of your network environment (layout, cable type, etc.)
• Network load and frame size at the time of trouble (if known)
• The device history (i.e., have you returned the device before, is this a recurring problem, etc.)
• Any previous Return Material Authorization (RMA) numbers
1999 by Enterasys Systems, Inc., P.O. Box 5005, Rochester, NH 03866-5005
All Rights Reserved
Printed in the United States of America
Order Number: 9033126-01 June 1999
Cabletron Systems is a registered trademark and SmartSwitch is a trademark of Enterasys Systems, Inc.
World Wide Web http://www.cabletron.com/
Phone (603) 332-9400
Internet mail [email protected]
FTP ftp://ftp.cabletron.com/
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To send comments or suggestions concerning this document, contact the
Cabletron Systems Technical Writing Department via the following
email address: [email protected]
Make sure to include the document Part Number in the email message.