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SmartSwitch Router 2000 Getting Started Guide

85

Appendix B

Technical Support

This appendix tells you what to do if you need technical support for your SSR.

Cabletron offers several important support and service programs that provide high-
quality support to our customers. For technical support, first contact your place of
purchase. If you need additional assistance, contact Cabletron Systems, Inc. There are
several easy ways to reach Cabletron Customer Support and Service.

Telephone Assistance

Our Technical Support Center is available Monday through Friday, 8am to 8pm Eastern
Time, by calling (603) 332-9400.

FAX Service

You can fax support questions to us at any time at 603-337-3075.

Electronic Services

You can contact Cabletron’s Bulletin Board Service by dialing 603-335-3358.

Our internet account can be reached at [email protected].

You can reach the Cabletron FTP site:

ftp://ftp.cabletron.com
Login:

anonymous

Password:

your email address

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Содержание 2000

Страница 1: ...SmartSwitch Router 2000 Getting Started Guide 9032766 03...

Страница 2: ...NSEQUENTIAL DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO LOST PROFITS ARISING OUT OF OR RELATED TO THIS GUIDE OR THE INFORMATION CONTAINED IN IT EVEN IF CABLETRON SYSTEMS HAS BEEN ADVISED OF KNOWN...

Страница 3: ...uits radio lectriques d passant les limites applicables aux appareils num riques de la class A prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications d...

Страница 4: ...face may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence Numbers of all the devices does not exceed 5 VCCI Notice This is a Class A product...

Страница 5: ...nditions of this License Agreement You may not copy reproduce or transmit any part of the Program except as permitted by the Copyright Act of the United States or as authorized in writing by Cabletron...

Страница 6: ...7 19 a through d of the Commercial Computer Software Restricted Rights Clause and its successors and iii in all respects is proprietary data belonging to Cabletron and or its suppliers For Department...

Страница 7: ...ted by the Copyright Act of the United States or as authorized in writing by Cabletron 2 OTHER RESTRICTIONS You may not reverse engineer decompile or disassemble the Program 3 APPLICABLE LAW This Lice...

Страница 8: ...ry data belonging to Cabletron and or its suppliers For Department of Defense units the Product is considered commercial computer software in accordance with DFARS section 227 7202 3 and its successor...

Страница 9: ...artment 1 LICENSE You have the right to use only the one 1 copy of the Program provided in this package subject to the terms and conditions of this License Agreement You may not copy reproduce or tran...

Страница 10: ...s restricted computer software submitted with restricted rights in accordance with section 52 227 19 a through d of the Commercial Computer Software Restricted Rights Clause and its successors and iii...

Страница 11: ...nd Human Services FDA IEC Publication 825 International Electrotechnical Commission CENELEC EN 60825 European Committee for Electrotechnical Standardization When operating within their performance lim...

Страница 12: ...y Berkshire RG13 2PZ England Conformance to Directive s Product Standards EC Directive 89 336 EEC EC Directive 73 23 EEC EN 55022 EN 50082 1 EN 60950 Equipment Type Environment Networking Equipment fo...

Страница 13: ...italic SmartSwitch Router 2000 Getting Started Guide 13 Notice...

Страница 14: ...Notice 14 italic SmartSwitch Router 2000 Getting Started Guide...

Страница 15: ...lticast Routing 25 IPX Routing 26 Layer 4 Switching 26 Security 26 Quality of Service 27 Statistics 27 Management Platforms 27 Hardware Overview 28 Chassis 28 External Controls 29 Motherboard Features...

Страница 16: ...nsion Module 53 1000BASE SX and 1000BASE LX Expansion Modules 54 Dual Serial and Quad Serial C CE Expansion Modules 54 Chapter 3 Software Installation and Setup 59 Powering On and Booting the Software...

Страница 17: ...ting CoreWatch in Windows NT or Windows 95 98 80 Starting CoreWatch from within HP OpenView 5 x 81 Starting CoreWatch from within SPECTRUM Enterprise Manager 81 Appendix A Troubleshooting 83 Appendix...

Страница 18: ...Contents 18 SmartSwitch Router 2000 Getting Started Guide...

Страница 19: ...talling and setting up the SSR 2000 Note Only qualified personnel should perform the installation procedures in this guide How to Use This Guide If You Want To See Get an overview of the SSR 2000 soft...

Страница 20: ...n About See the Managing the SSR 2000 using the CoreWatch Element Management application CoreWatch User s Manual and the CoreWatch online help How to use Command Line Interface CLI commands to configu...

Страница 21: ...41 If you want to boot the SSR 2000 software and perform basic configuration tasks now see Chapter 3 Software Installation and Setup on page 59 If you want to set up a management station for using Co...

Страница 22: ...security and access control filters 3MB input output buffering per Gigabit port 1MB input output buffering per 10 100 port Routing protocols IP RIP v1 v2 OSPF BGP v2 v3 v4 IPX RIP SAP Multicast IGMP...

Страница 23: ...layer and a MAC layer The SSR 2000 operates at the MAC layer but not the LLC layer TCP UDP Services The following table lists some well known TCP UDP services provided by the SSR 2000 Features This se...

Страница 24: ...ing provides tighter management and control over bridged traffic The SSR 2000 ports perform address based bridging by default but can be configured to perform flow based bridging instead of address ba...

Страница 25: ...X interface MAC addresses the port that received the packet from the network uses information in the module s L3 lookup tables or information supplied by the motherboard to route the packet to its IP...

Страница 26: ...low consists of the source and destination addresses in the IP or IPX packet combined with the TCP or UDP source and destination port number for IP or the source and destination socket for IPX You can...

Страница 27: ...s low You can configure QoS policies for the following types of traffic Layer 2 prioritization 802 1p Layer 3 and Layer 4 application flows Statistics The SSR 2000 can provide extensive statistical da...

Страница 28: ...guide describes how to install the hardware This section describes the following hardware Chassis and external controls Motherboard features Power supplies Expansion modules Chassis The SSR 2000 chass...

Страница 29: ...h System switch SYS This switch stops the system software and starts the debugger Normally you should not use this switch unless directed to do so by Cabletron Systems personnel Status LEDs Motherboar...

Страница 30: ...n the unlikely event that one of the power supplies should fail the remaining power supply will assume the entire load and provide enough current to operate a fully configured SSR 2000 chassis Note Be...

Страница 31: ...0BASE TX Expansion Module The 10 100BASE TX expansion module contains eight independent Ethernet ports Each port senses whether it is connected to a 10 Mbps segment or a 100 Mbps segment and automatic...

Страница 32: ...m 328 feet 100 meters segment length 100Base TX 802 3u standard RJ 45 connector wired as Media Data Interface Crossed MDIX see 10 100BASE TX Expansion Module on page 51 for pin assignments EIA Categor...

Страница 33: ...tor Specifications The following table lists the media specifications for the 100BASE FX expansion module SSR 2 FX 100BASE FX 1 Lnk Act Lnk Act Lnk Act Lnk Act Lnk Act Lnk Act Lnk Act Lnk Act 2 3 4 5...

Страница 34: ...nsion module Figure 4 Front panel of 1000BASE SX expansion module Table 8 100BASE FX expansion module LEDs LED Description Lnk Each port has two LEDs located to the left of the connector The green Lnk...

Страница 35: ...ters 1804 feet segment length for 50 micron fiber optic cable based on installed fiber bandwidth Table 10 1000BASE SX expansion module LEDs LED Description Per port Link Green indicates that the port...

Страница 36: ...indicates that the expansion module is autonegotiating the operating mode of the link between full duplex and half duplex Orange intermittent indicates that autonegotiation is in process Orange solid...

Страница 37: ...installed fiber bandwidth Maximum 550 meters 1804 feet segment length for 50 micron fiber optic cable based on installed fiber bandwidth Maximum 5 kilometers 16400 feet segment length for 10 micron s...

Страница 38: ...ule Figure 6 Front panel of Dual Serial WAN expansion module Per port Tx Green indicates when the port s transceiver transmits packets Orange indicates when the port s transceiver transmits flow contr...

Страница 39: ...cation Dual serial V 35 X 21 EIA530 EIA530A or RS449 LFH 60 high density connector see Dual Serial and Quad Serial C CE Expansion Modules on page 54 for pin assignments Recommended 3 meters 10 feet se...

Страница 40: ...Chapter 1 Features Overview 40 SmartSwitch Router 2000 Getting Started Guide...

Страница 41: ...apter 3 Software Installation and Setup on page 59 Safety Considerations Read the following safety warnings and product cautions to avoid personal injury or product damage Preventing Injury Observe th...

Страница 42: ...les or other internal parts of the chassis Make sure you allow adequate room for air flow around the SSR 2000 Hardware Specifications The following table lists the physical and environmental specifica...

Страница 43: ...ipping box Open the shipping box es and verify that you received the following equipment An SSR 2000 power cord s and a console cable The console cable is used for connecting a terminal to the SSR 200...

Страница 44: ...foot traffic Remember that you will be attaching numerous cables to the SSR 2000 2 Place the SSR 2000 on the table allowing at least 3 of space on each side for adequate air flow to the cooling fans...

Страница 45: ...upplied by Cabletron If you use screws that are longer than the ones included with your shipment there is a danger of damaging the SSR 2000 s internal components c Attach the other mounting bracket 2...

Страница 46: ...h side of the SSR 2000 3 Take off the SSR 2000 s top cover a Use the phillips head screwdriver to remove the four mounting screws two on each side of the router front and back that hold the top cover...

Страница 47: ...ude upwards to make contact with the bottom of the face plate Figure 11 Installing the new face plate view from inside chassis 6 Insert the 1000BASE SX or 1000BASE LX gigabit expansion module from the...

Страница 48: ...c setup including setting up the SSR 2000 for management through the network using CoreWatch or SNMP An RJ 45 10 100Base T DTE port for Telnet connection from a host on the network The port is configu...

Страница 49: ...6 5 4 3 2 1 2000 1000BASE SX 8 7 6 5 4 3 2 1 10 100BASE TX 1 3 2 4 CONSOLE 10 100 MGMT OK ERR DIAG HBT RST SSR 2 TX SSR 2 SX 10 100BASE TX 10 100BASE TX Tx Rx Link AN Tx Rx Link AN SYS SSR 2 Table 16...

Страница 50: ...SSR 2000 s 10 100Base TX port The procedure following the figure describes how to set up and insert the cable Figure 14 Plugging into the SSR 2000 s 10 100Base TX port To attach a cable to the 10 100B...

Страница 51: ...Chapter 4 Installing and Starting Cabletron CoreWatch on page 77 to start an SNMP or CoreWatch management session Attaching Port Cables The following sections describe how to connect the SSR 2000 to y...

Страница 52: ...lves to transmit and receive at the appropriate bandwidth 2 1 8 7 6 5 4 3 2 1 8 7 6 5 4 3 2 1 1000BASE SX 8 7 6 5 4 3 2 1 10 100BASE TX 1 3 2 4 CONSOLE 10 100 MGMT OK ERR DIAG HBT RST SSR 2 TX SSR 2 S...

Страница 53: ...procedure following the figures describes how to set up and insert the cables Figure 17 Plugging an ethernet cable into a 100BASE FX expansion module port The 100BASE FX expansion module uses SC style...

Страница 54: ...n module obtain a SMF and or MMF cable with an SC MIC and plug the MIC into the port connector When you plug the other end of the cable into another device insure that the cable connected to the trans...

Страница 55: ...2 DB 15 15 pin connectors X 21 a The two remote ends of each type of connector cable is labeled Port A and Port B Port A corresponds to Port 1 on a Dual Serial WAN expansion module and Port 1 or 3 on...

Страница 56: ...om remote end connectors to attach to their respective CSU DSU modules To attach the segment cables to your Dual Serial or Quad Serial C CE expansion module 12 P2_RXD_B 27 P1_DSR_A 42 P2_DTR_B 57 P1_D...

Страница 57: ...abletron connector cables described in Cabletron dual serial port to CSU DSU connector cables on page 55 and connect the single LFH 60 high density connector to the SSR WAN interface you wish to use 2...

Страница 58: ...Chapter 2 Hardware Installation 58 SmartSwitch Router 2000 Getting Started Guide...

Страница 59: ...information Setting up SNMP community strings Setting up passwords Setting the DNS domain name and address Setting SYSLOG parameters Loading system image software Loading the boot PROM software Activa...

Страница 60: ...LI prompts you for a password You can define separate passwords for login access and Enable mode The factory default password for both of these is set to blank Simply press Return Access Modes The CLI...

Страница 61: ...ion file in the SSR 2000 s boot flash and therefore are not reinstated after a reboot See Activating Configuration Changes and Saving the Configuration File on page 74 for information about saving con...

Страница 62: ...ure that you are in Enable mode by entering the enable command in the CLI 2 Use the following commands to set the system time and date and then verify the setting Here is an example 3 Ensure that you...

Страница 63: ...ind about configuration changes you are making you do not need to incrementally back out of the changes You can simply choose not to activate them As you become more familiar with the SSR 2000 and the...

Страница 64: ...he save startup command See Activating Configuration Changes and Saving the Configuration File on page 74 for more information about the scratchpad active database and Startup configuration Setting Up...

Страница 65: ...specify a target that is connected to the SSR 2000 by another router If the IP address is more than one hop away from the SSR 2000 configure the SSR 2000 with a static route to the target so that a c...

Страница 66: ...nfig exit ctron ssr 1 snmp show all SNMP Agent status enabled mode SNMP Last 2 Clients 10 50 100 53 Mon Mar 30 10 31 27 1998 10 50 100 43 Mon Mar 30 10 31 22 1998 SNMP Chassis Identity not configured...

Страница 67: ...User Reference Manual Note If a password is configured for Enable mode the SSR 2000 prompts you for the password when you enter the enable command Otherwise the SSR 2000 displays a message advising yo...

Страница 68: ...etting the DNS Domain Name and Address If you want the SSR 2000 to be able to access a DNS server use the following procedure to specify the domain name and IP address for the DNS server 1 Ensure that...

Страница 69: ...your specified domain name example cabletron com 6 Use the following command to add one or more DNS servers to the SSR 2000 where IP address is the IP address of the DNS server You can specify up to...

Страница 70: ...messages The SYSLOG messages that the SSR 2000 displays while booting the software and reading the startup configuration file are examples of Informational messages The SSR 2000 writes the SYSLOG mess...

Страница 71: ...interface as shown in the following example Note The en0 interface is automatically created by the system and is reserved for the SSR 2000 s management port 5 Use the following commands to add the SYS...

Страница 72: ...entering the system show version command as shown in the following example ssr 1 config show Running system configuration Last modified from Console on Mon Jan 19 12 37 21 1998 1 interface add ip en0...

Страница 73: ...5 Use the following command to select the image file the SSR 2000 will use the next time you reboot the switch Here is an example 6 Enter the system image list command to verify the change Note You d...

Страница 74: ...three special configuration files Active The commands from the Startup configuration file and any configuration commands that you have made active from the scratchpad see below Caution The active conf...

Страница 75: ...ring the configure command in the CLI 3 Enter the save active command If you exit Configure mode by entering the exit command or pressing Ctrl Z before activating any of your changes in the scratchpad...

Страница 76: ...interfaces modules then it is annotated with a P For example if you enabled stp on all ports in the current system however the SSR contains only 1 module then that particular command could be expanded...

Страница 77: ...ron CoreWatch is a comprehensive easy to use network management and device configuration application for SSRs Based on Java CoreWatch provides configuration monitoring and reporting capabilities with...

Страница 78: ...r environment Separate discussions on installing CoreWatch in the Solaris or Windows environments follow Note Cabletron CoreWatch requires CDE to run properly on Solaris 2 5 1 and 2 6 operating system...

Страница 79: ...h on a Windows NT or Windows 95 98 system 1 If you plan to integrate CoreWatch with HP OpenView on a Windows NT system be sure the HP OpenView daemon is running For details see your HP OpenView docume...

Страница 80: ...from within either environment in both Solaris and Windows NT Windows 95 98 Separate discussions on starting CoreWatch in the Solaris and Windows environments and from within SPECTRUM or HP OpenView f...

Страница 81: ...nView to start CoreWatch and recognize your SSRs HP OpenView is automatically integrated with CoreWatch when you install CoreWatch while the HP OpenView daemon is running To start CoreWatch from withi...

Страница 82: ...open the Find View by choosing the View menu selecting New View and then selecting Find Select Model Type Name and enter the SmartSwRtr command to display all the SmartSwRtr models or select Network A...

Страница 83: ...ting and so on Make sure the power supply is installed and plugged into a power source and the power source is active Also check to see whether the switch on the power supply is in the on position The...

Страница 84: ...he network connection between the CoreWatch management station and the SSR 2000 The SSR 2000 is not resolving DNS names Use the procedure in Setting the DNS Domain Name and Address on page 68 to set u...

Страница 85: ...tact Cabletron Systems Inc There are several easy ways to reach Cabletron Customer Support and Service Telephone Assistance Our Technical Support Center is available Monday through Friday 8am to 8pm E...

Страница 86: ...erial and revision numbers of all involved Cabletron Systems products in the network A description of your network environment layout cable type etc Network load and frame size at the time of trouble...

Страница 87: ...d a Return Material Authorization RMA number A product sent to Cabletron Systems Inc without an RMA number displayed outside the box will be returned to the sender unopened at the sender s expense To...

Страница 88: ...Appendix B Technical Support 88 SmartSwitch Router 2000 Getting Started Guide...

Страница 89: ...bridging 24 browser requirements 78 C chassis features 28 installation 44 LEDs 29 powering on 59 CLI see Command Line Interface Command Line Interface access modes Configure mode 60 Enable mode 60 Us...

Страница 90: ...ting 25 IPX SAP 26 ISO OSI model 23 L L2 lookup table 24 Layer 2 24 Layer 2 VLANs 24 Layer 3 25 Layer 3 VLANs 24 Layer 4 26 LEDs 10 100BASE TX 32 1000BASE LX 37 1000BASE SX 35 100BASE FX 34 chassis 29...

Страница 91: ...tform 27 setting up 64 software booting 59 installation 59 overview 23 Solaris CoreWatch requirements 78 installing CoreWatch 78 79 starting CoreWatch 80 specifications 42 starting CoreWatch in Solari...

Страница 92: ...Index 92 SmartSwitch Router 2000 Getting Started Guide...

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