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Warranty

Your BT box, remote control and Powerline adapters are guaranteed for
12 months from the agreed delivery date.

Subject to the terms listed below, the guarantee will provide for the repair, or at BT’s
or its agent’s discretion, the option to replace the BT box, remote control
or Powerline adapters, or any component thereof (other than batteries), which
is identified as faulty or below standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date of purchase may be replaced
with a refurbished or repaired product.

The conditions of this guarantee are:

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the guarantee shall only apply to defects that occur within the 12-month

guarantee period

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proof of purchase is required

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the equipment is returned to BT or its agents as instructed

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this guarantee doesn’t cover any faults or defects caused by accidents, misuse,

fair wear and tear, neglect, tampering with the equipment, or any attempt at
adjustment or repair other than by approved agents

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this guarantee does not affect your statutory rights

Within the 12-month guarantee period

If you have problems using the product, don’t return it before you’ve contacted the
BT Technical Helpdesk on 0800 111 4567.
In the unlikely event of a defect occurring, please follow the Helpline’s instructions
for replacement or repair.

Outside the 12-month guarantee period

If your product needs repair after the end of the guarantee period, the repair must
meet the approval requirements for connection to the broadband and telephone
network. We recommend that you contact the BT Technical Helpdesk on
0800 111 4567 for details of BT’s approved repair agents.

How to recycle your equipment

Your BT box, remote control and Powerline adapters (if applicable)
are classed as Electrical or Electronic Equipment, so you shouldn’t throw
them out with normal household or commercial waste.
Instead, we recommend you ask your local council how to recycle them. It’s all
part of the Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/
EC) to recycle products using the best possible techniques, helping to minimise the
environmental impact, treat hazardous substances safely and avoid too much landfill.

Packaging – unpacking the BT box

Keep all plastic bags away from babies and children, as they can cause suffocation.
The packaging cardboard for your BT box is readily recyclable.

Legal

This product is in conformity with European Directives 95/47/EC and 2002/21/EC.
Due to continued product improvements, this information is subject to change
without notice.
This item incorporates copy protection technology that is protected by US patents
and other intellectual property rights of Rovi Corporation. Reverse engineering or
disassembly are prohibited.

Declaration of Conformance

Low Voltage Directive 2006/95/EC, EMC directive 2004/108/EC and Energy related
Products Directive 2009/125/EC. This product is intended for use within the UK.
The Declaration of Conformance can be found at bt.com/help/btvision

Your remote control

The remote control requires two 1.5v batteries, type AAA AM4 LR03. Remove
the battery cover then insert the batteries making sure that the correct polarity
is observed. Batteries are removable from the remote using common household
tools. The batteries supplied do not contain hazardous substances such as mercury,
cadmium or lead. However, they must not be disposed of with your household waste
but to a local separate collection system.

Licence information

Oregan™ Media Browser.
Copyright ©1997–2013 Oregan Networks Ltd. All rights reserved.
Warning: this software is protected by copyright law and international treaties.
Unauthorised reproduction or distribution of this software, or any portion of it, may
result in severe civil and criminal penalties, and will be prosecuted to the maximum
extent possible under the law.
All trademarks and registered trademarks are the property of their respective owners.
All rights reserved.
This software may contain third party software modules or material provided for use
and distribution under a separate licence. These licences are duly acknowledged:

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SSL

This product includes software developed by the OpenSSL Project for use in the
OpenSSL Toolkit (www.openssl.org)

This product includes cryptographic software written by Eric Young.

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LibJPEG

This software is based in part on the work of the Independent JPEG Group.

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FreeType

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Expat

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