6
Hardware Support
Bio Recognition Systems Pty Ltd (BRS) currently provides hardware support
between the hours of 9am and 5pm (EST), Monday through Friday.
In addition, we provide annual hardware support programs.
Warranty Support
BioLock
®
is warranted for a period of 12 months, within this period if the unit
becomes defective due to workmanship or failure of the electronic
components, Bio Recognition Systems Pty Ltd at its full discretion will replace,
repair or offer an alternative product. Any Bio Recognition Systems Pty Ltd
product which has any serial number labels, any logos or silk-screen printing
removed in any way from its original placement will automatically invalidate
the warranty. At no time will onsite warranty be offered unless a separate
onsite warranty agreement has been entered into and paid for by the
customer. All warranties require that the unit be return back to Bio
Recognition Systems Pty Ltd for servicing or repaired through an authorised
distributor of Bio Recognition Systems Pty Ltd. Finger Sensors, or parts that
can suffer from wear & tear are not covered under this warranty. Finger
Sensors, Power supplies and batteries supplied with Bio Recognition Systems
Pty Ltd products are warranted for 3 months only.
The Bio Recognition Systems Pty Ltd Web Site
The Bio Recognition System’s web site can be found at
http://www.brsgrp.com
Here you will find information about BioLock
®
and a Customer Support
section. The Customer Support section contains downloadable documents,
technical articles and product firmware updates.
Regulatory Compliance
The product has been tested and has compliance to the following standards:
a)
European low voltage directive, ie. EN60950
b)
European EMC directive, ie. EN50082
c)
Australian New Zealand EMC requirements, AS3548. Level 2
d)
US FCC Part 15J Emission Standard
e)
CE
f)
CISPR22
Содержание BioLock
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Страница 15: ...15 Once a Unit and User are Configured the Main Form will show ...
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Страница 23: ...23 Appendix A G GL LO OS SS SA AR RY Y For future use ...
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