Troubleshooting
108
11
Scanning and PC-FAX problems
11
The network scanning feature does not work in Windows
®
The network PC-FAX feature does not work in Windows
®
11
Firewall setting on your PC may be rejecting the necessary network connection. Follow the instructions below
to disable the Firewall. if you are using a personal Firewall software, see the User’s Guide for your software
or contact the software manufacturer.
Windows
®
XP SP2 users
a
Click the
Start
button,
Settings
, and then
Control Panel
.
b
Double click
Windows Firewall
.
c
Click the
General
tab. Verify that
On
is selected.
d
Click the
Exceptions
tab and
Add port
button.
e
Enter any name, port number (54
92
5 for network scanning and 54926 for PC-FAX receiving), select
UDP
and click
OK
.
f
Make sure if the new setting is added and is checked, and then click
OK
.