Troubleshooting
194
15
Scanning and PC Fax problems
15
The network scanning feature does not work in Windows
®
The network PC Fax feature does not work in Windows
®
15
Firewall settings on your PC may be rejecting the necessary network connection. Follow the instructions
below to disable the Firewall. If you are using personal Firewall software, see the user’s guide for your
software or contact the software manufacturer.
Windows
®
XP SP2 users:
15
a
Click the
Start
button,
Control Panel
,
Network and Internet Connections
and then
Windows Firewall
. Make sure that
Windows Firewall
on the
General
tab is set to On.
b
Click the
Advanced
tab and
Settings...
button of
Network Connection Settings
.
c
Click the
Add
button.
d
To add port 54925 for network scanning, enter the information below:
1. In
Description of service
: Enter any description, for example, “Brother Scanner”.
2. In
Name or IP address (for example 192.168.0.12) or the computer hosting this service on
your network
: Enter “Localhost”.
3. In
External Port number for this service
: Enter “54925”.
4. In
Internal Port number for this service
: Enter “54925”.
5. Make sure
UDP
is selected.
6. Click
OK
.
e
Click the
Add
button.
f
To add port 54926 for network PC Fax, enter the information below:
1. In
Description of service
: Enter any description, for example, “Brother PC Fax”.
2. In
Name or IP address (for example 192.168.0.12) or the computer hosting this service on
your network
: Enter “Localhost”.
3. In
External Port number for this service
: Enter “54926”.
4. In
Internal Port number for this service
: Enter “54926”.
5. Make sure
UDP
is selected.
6. Click
OK
.
g
If you still have trouble with your network connection, click the
Add
button.
h
To add port 137 for network scanning, network printing and network PC Fax receiving, enter the
information below:
1. In
Description of service
: Enter any description, for example, “Brother PC Fax receiving”.
2. In
Name or IP address (for example 192.168.0.12) or the computer hosting this service on
your network
: Enter “Localhost”.
3. In
External Port number for this service
: Enter “137”.
4. In
Internal Port number for this service
: Enter “137”.
5. Make sure
UDP
is selected.
6. Click
OK
.
