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Home > Troubleshooting
Troubleshooting
If you think there is a problem with your machine, first check each of the items below, then try to identify the
problem, and follow our troubleshooting tips.
You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the
latest
FAQs & Troubleshooting
tips.
Visit us at
.
Click
FAQs & Troubleshooting
and search for your model name.
First, check the following:
•
The machine's power cord is connected correctly and the machine's power is on.
•
All of the machine's protective parts have been removed.
•
The ink cartridges are installed correctly.
•
The Scanner Cover and the Jam Clear Cover are fully closed.
•
Paper is inserted correctly in the paper tray.
•
The interface cables are securely connected to the machine and the computer, or the wireless connection is
set up on both the machine and your computer.
•
(For network models) The access point (for wireless), router, or hub is turned on and its link button is blinking.
•
The machine's LCD is displaying messages.
If you did not solve the problem with the checks, identify the problem and then see
Related Information
.
Related Information
•
Error and Maintenance Messages
•
•
•
If You Are Having Difficulty with Your Machine
•
•
•
Paper Handling and Printing Problems
•
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Содержание MFC-J995DW
Страница 1: ...Online User s Guide MFC J995DW 2018 Brother Industries Ltd All rights reserved ...
Страница 16: ... Near Field Communication NFC 9 ...
Страница 27: ...Related Information Introduction to Your Brother Machine 20 ...
Страница 28: ...Home Paper Handling Paper Handling Load Paper Load Documents 21 ...
Страница 34: ... Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 27 ...
Страница 38: ...2 1 Related Information Load Paper in the Paper Tray 31 ...
Страница 61: ... Copy a Document Error and Maintenance Messages Telephone and Fax Problems Other Problems 54 ...
Страница 64: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 57 ...
Страница 98: ... Change the Print Setting Options When Having Printing Problems 91 ...
Страница 173: ...Related Information Scan Using ControlCenter4 Advanced Mode Windows 166 ...
Страница 180: ... WIA Driver Settings Windows 173 ...
Страница 201: ...Related Information Copy 194 ...
Страница 287: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 280 ...
Страница 307: ...Related Information Receive Faxes Using PC FAX Receive Windows 300 ...
Страница 367: ...Home Security Security Network Security Features 360 ...
Страница 416: ...Related Information Configure an IPsec Template Using Web Based Management 409 ...
Страница 442: ...Related Information Set Up Brother Web Connect 435 ...
Страница 545: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 538 ...
Страница 557: ... Telephone and Fax Problems Other Problems 550 ...
Страница 560: ... Clean the Print Head from Your Brother Machine 553 ...
Страница 566: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 559 ...
Страница 574: ... Print a Document Windows Print a Document Mac Monitor Machine Status from Your Computer Windows 567 ...
Страница 645: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Brother Numbers 638 ...
Страница 654: ...Related Information Appendix 647 ...
Страница 655: ...Visit us on the World Wide Web www brother com USA CAN Version 0 ...