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Troubleshooting

The machine prints blank pages.

Check the print quality. (See

Make sure you are using Brother Original Innobella ink.

To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine and/or
leaving the machine unplugged for extended periods of time. We recommend

using

to power down the machine. Using

allows minimal power to the

machine, resulting in periodic, but less frequent cleaning of the print head.

Characters and lines are blurred.

Check the printing alignment. (See

Checking the print alignment

on page 35.)

Printed text or images are skewed.

Make sure the paper is loaded correctly in the paper tray and the paper guides are
adjusted correctly. (See

Before loading paper

on page 8.)

Make sure the Jam Clear Cover is closed correctly.

Smudge or stain at the top centre of
the printed page.

Make sure the paper is not too thick or curled.

(See Online User’s Guide.)

Printing appears dirty or ink seems
to run.

Make sure you are using the recommended types of paper.

(See Online User’s Guide.)

Do not handle the paper until the ink is dry.

Make sure the printing surface is face down in the paper tray.

Make sure you are using Brother Original Innobella ink.

If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the

Media Type

in the printer driver.

Ink is smudged or wet when using
glossy photo paper.

Be sure to check the front and back of the paper. Place the glossy surface (printing
surface) face down. (See

Set Paper Size and Type

on page 15.)

If you use glossy photo paper, make sure that the paper type setting is correct.

Printouts appear dirty or the paper
jams when using A3 paper.

(Windows

printing)

Select

Slow Drying Paper

in the

Basic

tab of the printer driver.

(Macintosh printing)

Select

Print Settings

from the drop-down list and then check

Slow Drying Paper

of the printer driver.

(Copy)

Adjust the copy density to make copies lighter.

(See Online User’s Guide.)

Stains appear on the reverse side
or at the bottom of the page.

Make sure the printer platen is not dirty with ink.

(See Online User’s Guide.)

Make sure you are using Brother Original Innobella ink.

Make sure you are using the paper support flap.
(See

Before loading paper

on page 8.)

Make sure the paper feed rollers are not dirty with ink.

(See Online User’s Guide.)

The machine prints dense lines on
the page.

(Windows

)

Select

Reverse Order

in the

Basic

tab of the printer driver.

Print Quality Difficulties (continued)

Difficulty

Suggestions

Содержание MFC-J2320

Страница 1: ...Basic User s Guide MFC J2320 MFC J5320DW Version 0 OCE ASA SAF GLF ...

Страница 2: ...mber Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product online at http www brother com registration 2014 Brother Industries Ltd All rights reserved ...

Страница 3: ...e Brother iPrint Scan to print and scan images and files from mobile devices See Mobile Print Scan Guide for Brother iPrint Scan at solutions brother com manuals 250 1 1 2 Scan and upload images and files to popular web services directly from your machine Capture and convert information directly from your machine without your computer See Web Connect Guide at solutions brother com manuals Printing...

Страница 4: ...py Fax MFC models only and PhotoCapture Center and Brother ControlCenter operations useful information is included about using the machine on a network HTML CD ROM Windows Brother Solutions Center 1 Macintosh Web Connect Guide This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly to...

Страница 5: ...the top of the page 1 Search Box 2 Navigation Index 3 Feature Summary 4 Step by Step Instructions Where can I find the Online User s Guide Windows Click Start All Programs Brother Brother Utilities MFC XXXX Where XXXX is your model name Support User s Guides Windows 8 Tap or click Brother Utilities MFC XXXX Where XXXX is your model name Support User s Guides Macintosh or other options Visit Brothe...

Страница 6: ... FAQs Provides several ways to search Displays related questions for additional information Receives regular updates based on customer feedback The FAQ home page will vary depending on your model Where can I find these FAQs Brother Solutions Center http support brother com ...

Страница 7: ... options overview 20 Paper Type 21 Paper Size 21 6 Scanning to a computer 22 Before scanning 22 How to scan a document as a PDF file using ControlCenter4 Windows 22 How to scan a document as a PDF file using the Touchscreen 23 7 Printing photos from a USB flash drive 24 PhotoCapture Center operations PHOTO mode 24 How to print images 24 View Photos 24 PhotoCapture Center print settings overview 25...

Страница 8: ...ooting 36 Identifying the problem 36 Error and maintenance messages 37 Error animations 46 Transferring your faxes or Fax Journal report 46 Document jam 47 Printer jam or paper jam 49 Troubleshooting for Wireless LAN setup 54 Wireless LAN report 54 If you are having difficulty with your machine 55 Dial Tone detection 65 Telephone Line Interference or VoIP System 65 Machine Information 66 Checking ...

Страница 9: ... to the lower left corner of the Start screen and click if you are using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities b Select your machine c Choose the operation you want General information 1 Bold Bold typeface identifies buttons on your computer screen Italics Italicized typeface emphasi...

Страница 10: ... User s Guide show the MFC J5320DW 1 2 7 67 5 mm Touchscreen LCD Liquid Crystal Display Access the menus and options you want by pressing them as they are displayed on the Touchscreen LCD You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it To lower this control panel press the release button located behind it as shown in the illustration 1 ...

Страница 11: ...he machine off The Touchscreen LCD displays Shutting Down and stays on for a few seconds before turning off If you have connected an external telephone or TAD it is always available for use If you turn the machine off using it still periodically cleans the print head to maintain print quality To prolong the life of the print head provide better ink efficiency and maintain print quality keep your m...

Страница 12: ...res such as Photo Web and Apps operations Home Screen 3 1 This screen provides access to A3 Copy Shortcuts operations 1 Date Time Displays the date and time set on the machine 2 Wireless Status A four level indicator on the Ready Mode screen displays the current wireless signal strength when using a wireless connection When appears on the Touchscreen press it to configure your wireless settings Fo...

Страница 13: ... Press to access Photo mode Web Press to connect the Brother machine to an Internet service For details see Web Connect Guide Apps Press to access the Brother Apps menu A3 Copy Shortcuts Use this preset copy shortcut to copy on A3 or Ledger size See Online User s Guide 7 Stored Fax es When Fax Preview is set to Off Stored Fax es displays how many received faxes are in the machine s memory Press Pr...

Страница 14: ...to all the machine s settings 1 Maintenance Press to access the Maintenance menu Check and improve the print quality clean the print head and check the available ink volume You can also use the Maintenance solution menu to solve a recurring paper jam error 2 Quiet Mode Displays the Quiet Mode setting Press to access the Quiet Mode menu When this menu is set to On is displayed on the Home screen Th...

Страница 15: ...ay Setting menu to change the paper size and paper type 8 All Settings Press to access the Settings menu Entering Text 1 When you must enter text into the machine a keyboard appears on the Touchscreen Press to cycle between letters numbers and special characters NOTE To change between lowercase or uppercase press You can change the keyboard setting of the Touchscreen See Online User s Guide Insert...

Страница 16: ...o the instructions on the Touchscreen See Check Paper setting on page 16 We explain how to load paper for each tray Paper tray See page 8 Manual feed slot See page 13 Loading paper in the paper tray 2 Paper size and loading orientation 2 The paper size determines the orientation when loading paper in the paper tray See the details in this chapter Only available in some countries For information ab...

Страница 17: ... the paper size Make sure the triangular mark 2 on the paper guide 1 lines up with the mark for the paper size you are using c Fan the stack of paper well to avoid paper jams and misfeeds NOTE Always make sure the paper is not curled d Load paper in the paper tray with the printing surface face down Check that the paper is flat in the tray Landscape orientation 2 1 2 ...

Страница 18: ...e tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams g Slowly push the paper tray completely into the machine h Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 i Change the paper size setting in the machine s menu if needed See Set Paper Size and Type on page 15 1 1 2 1 ...

Страница 19: ...ay 1 lines up with the mark 2 for B4 JIS LGL as shown in the illustration Push the blue slider a second time until it locks in the release position and then extend the tray until the blue slider returns to and locks in the default position Open the tray cover and make sure the triangular mark inside the tray 1 lines up with the mark 2 for A3 LGR as shown in the illustration c Gently press and slid...

Страница 20: ...ortrait orientation 2 f Gently adjust the paper guides 1 to fit the paper Make sure the paper guides touch the sides of the paper g Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams h Slowly push the paper tray completely into the machine i Unfold the paper support flap j Change the paper size setting in the machine s menu i...

Страница 21: ...r in the manual feed slot See the details in this chapter Only available in some countries For information about other paper sizes see Online User s Guide When using A3 or Ledger size paper 2 a Open the manual feed slot cover b Slide the manual feed slot paper guides to fit the paper width of the paper you are using Manual feed slot A4 Letter Executive JIS B5 Landscape orientation A3 Ledger JIS B4...

Страница 22: ...l feed slot until the front edge touches the paper feed rollers Let go of the paper when you hear the machine pull it The Touchscreen displays Manual Feed Slot ready f Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 NOTE If the document does not fit on one sheet the Touchscreen will prompt you to load another sheet of paper Place another sheet of pap...

Страница 23: ...e ejects paper with the printed surfaces face up onto the paper tray at the front of the machine When using glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size 2 You can use the following sizes of paper for printing copies A4 A5 A3 Photo 10 15 cm Letter Legal Ledger and Folio and the following sizes for printing faxes A4 A3 Ledger Letter Legal and Folio When loading...

Страница 24: ...he best print quality we recommend using the Brother paper in the table If the listed Brother paper is not available in your country we recommend testing various papers before purchasing large quantities Handling and using print media 2 IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped paper 1 2 mm or greater curl may cause jams to occur Extremely shin...

Страница 25: ...hat is curled wrinkled folded ripped stapled paper clipped glued or taped DO NOT use cardboard newspaper or fabric with the ADF Instead use the scanner glass DO NOT leave thick documents on the scanner glass If you do this the ADF may jam Make sure documents written with ink or modified with correction fluid are completely dry a Unfold the ADF document support 1 b Fan the pages well c Adjust the p...

Страница 26: ...nner glass to fax copy or scan single pages or pages of a book Document Sizes Supported 3 How to load documents 3 NOTE To use the scanner glass the ADF must be empty a Lift the document cover b Place the document face down in the upper left corner of the scanner glass 1 Document Cover c Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam or press on the docu...

Страница 27: ...our application select the Print command c Select the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Select the settings you want to change in the Properties dialog box Commonly used settings include Media Type Print Quality Paper Size Orientation Colour Greyscale Ink Save Mode Scaling 2 sided Booklet e Click OK f Click...

Страница 28: ...ress Mono Start or Colour Start Stop copying 5 To stop copying press Copy options overview5 To change the copy options press Copy and then press Options Press a or b to scroll through the copy settings When the setting you want is displayed press it and choose your option When you have finished changing options press OK For more information about changing the following copy options see page 21 Pap...

Страница 29: ...he paper larger than A4 or Letter size h Press OK i Press Mono Start or Colour Start Paper Size 5 When copying on paper other than A4 size you must change the Paper Size setting You can only copy on A4 A5 A3 Photo 10 15 cm Letter Legal Ledger or Folio paper a Load your document b Press Copy c Enter the number of copies you want d Press Options e Press a or b to display Paper Size f Press Paper Siz...

Страница 30: ...nding on your model This section is based on using the Advanced Mode of ControlCenter4 ControlCenter4 is a software utility that lets you access the applications you use most often without having to manually launch specific applications a Load your document See How to load documents on page 17 b Click the ControlCenter4 icon in the task tray and then click Open c If the ControlCenter4 Mode screen ...

Страница 31: ... to load documents on page 17 b Press Scan c Press d or c to display to File d Press to File e If the machine is connected to a network press the PC Name Do one of the following To use the default settings go to step j To change the default settings go to step f f Press Options g Press Scan Settings and then press Set at Device h Choose the settings for Scan Type Resolution File Type Scan Size and...

Страница 32: ...j g Press d or c to display the photo you want to print and then press it h Enter the number of copies Press or on the Touchscreen Press the number of copies to display the dial pad on the Touchscreen and then use it to enter the number of copies Press OK Press OK i Repeat steps g and h until you have selected all the photos you want to print j Press OK k Read and confirm the displayed list of opt...

Страница 33: ...er print settings overview7 You can temporarily change the print settings for the next print The machine returns to its default settings after printing NOTE You can save the print settings you use most often by setting them as the default See Online User s Guide ...

Страница 34: ...can identify the number being called by its ring Voice over Internet Protocol VoIP 8 VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line Your machine may not work with some VoIP systems If you have questions about how to connect your machine to the VoIP system contact your VoIP provider Connecting an external telephone answering device TAD 8 You ...

Страница 35: ...Off press Fax When Fax Preview is set to On press Fax and then Sending Faxes The Touchscreen displays c To change the fax sending settings press Options Press a or b to scroll through the fax settings When the setting you want is displayed press it and choose your new option When you have finished changing options press OK For more advanced fax sending operations and settings see Online User s Gui...

Страница 36: ... select Colour in Colour Setting the Touchscreen asks if you want to send a colour fax Press Yes Colour fax to confirm The machine dials and sends the page f When the Touchscreen displays Next page do one of the following To send a single page press No The machine sends the document To send more than one page press Yes and go to step g g Place the next page on the scanner glass Press OK The machin...

Страница 37: ...nternet Fax I Fax feature To store an email address to use with Internet Fax I Fax or Scan to E mail server press and enter the email address and then press OK j To store a second fax or telephone number press Address 2 Enter the fax or telephone number up to 20 digits using the Touchscreen Press OK k Press OK to confirm l Do one of the following To store another Address Book number repeat steps c...

Страница 38: ...ngs b Press All Settings c Press a or b to display Fax d Press Fax e Press a or b to display Setup Receive f Press Setup Receive g Press a or b to display Receive Mode h Press Receive Mode Receiving a fax 10 Do you want to use the telephone features of your machine if available an external telephone or external telephone answering device connected on the same line as the machine Yes Fax Only No No...

Страница 39: ...ice calls and dealing with them in one of the following ways Faxes will be automatically received Voice calls will start the F T Ring to tell you to pick up the line The F T Ring is a fast double ring made by your machine See F T Ring Time Fax Tel mode only on page 32 See Ring Delay on page 32 Manual 10 To receive a fax in Manual mode lift the handset of an external telephone or press Hook 1 When ...

Страница 40: ...hen your machine receives a call you and your caller will hear the normal telephone ring The number of rings is set in the ring delay setting If the call is a fax then your machine will receive it However if it is a voice call then the machine will sound the F T Ring a fast double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a voice ca...

Страница 41: ... faded or streaked colours and text appear on your printouts some of the print head nozzles may be clogged Check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern a Press NOTE You can also press Settings and then press Maintenance b Press a or b to display Improve Print Quality c Press Improve Print Quality d Press Check Print Quality e Following the instructio...

Страница 42: ...procedure is finished press Yes and return to step e k Press If you clean the print head at least five times and the print has not improved try installing a new Brother Original Innobella replacement ink cartridge for each problem colour Try cleaning the print head up to five more times If the print has not improved contact Brother customer service or your local Brother dealer IMPORTANT DO NOT tou...

Страница 43: ...ng the instructions on the Touchscreen load plain paper of the selected size in the paper tray and then press Start The machine prints the Alignment Check Sheet i For the A pattern press a or b to display the number of the test print that has the least visible vertical stripes 1 9 and then press it Then press OK In the example number 6 is the best choice j Do one of the following If you selected B...

Страница 44: ...p on both the machine and your computer Touchscreen Messages See Error and maintenance messages on page 37 If you did not solve the problem with the above checks See If you are having difficulty with your machine on page 55 Troubleshooting B If you think there is a problem with your machine check each of the items below first and follow the troubleshooting tips You can correct most problems yourse...

Страница 45: ...scale is chosen in the Advanced tab of the printer driver you can use the machine as a monochrome printer 2 sided printing is not available when this message appears Copying If the paper type is set to Plain Paper you can make copies in monochrome 2 sided copying is not available when this message appears Faxing If the paper type is set to Plain Paper or Inkjet Paper the machine will receive and p...

Страница 46: ...ume If you are using non Brother Original ink the machine may not detect the ink volume Replace the cartridge with a Brother Original ink cartridge If the error message remains contact Brother customer service or your local Brother dealer Cannot Print Replace ink One or more of the ink cartridges have reached the end of their life The machine will stop all print operations While memory is availabl...

Страница 47: ...ive Ring mode You cannot change the Receive Mode from Manual to another mode For New Zealand The machine is in FaxAbility mode You cannot change the Receive Mode from Manual to another mode For some countries Set Distinctive Ring to Off See Online User s Guide For New Zealand Set FaxAbility to Off See Online User s Guide High Temperature The room temperature is too high After lowering the room tem...

Страница 48: ...pplies may not be covered under the stated product warranty The ink absorber box or flushing box must be replaced Contact Brother customer service or your local Brother Authorised Service Centre to have your machine serviced Other reasons for cleaning are 1 After a paper jam has been cleared the machine automatically cleans itself before the next received fax page is printed 2 The machine automati...

Страница 49: ...ave enough free space to scan the documents Press Delete unused files from your USB flash drive to make some free space and then try again No Caller ID Not available in Taiwan and some countries There is no incoming call history You did not receive calls or you have not subscribed to the Caller ID service from your telephone company If you want to use the Caller ID feature call your telephone comp...

Страница 50: ...t on page 13 The Jam Clear Cover is not closed correctly Make sure the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 49 Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Online User s Guide The paper is jammed in the machine Remove the jammed paper by following the steps See Printer jam or paper jam on pa...

Страница 51: ...ional paper jam clear operations on page 53 Paper Tray not detected The paper tray is not completely inserted Slowly push the paper tray completely into the machine Jammed paper or a foreign object has prevented the paper tray from being inserted properly Pull the paper tray out of the machine and remove the paper or foreign object If you cannot find or remove the jammed paper follow the steps See...

Страница 52: ...t the machine from the power for several minutes and then reconnect it The machine can be turned off without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 46 Unusable Device Disconnect device from front connector turn machine off then on A broken device has been connected to the USB direct interface Unplug the device from the USB direct interface and t...

Страница 53: ...per guides to the indicators for your paper size See Before loading paper on page 8 3 After you have checked the paper size and the paper orientation press OK on the Touchscreen The paper orientation is incorrect for the paper size You did not set the paper guides in the tray to the indicators for the paper size you are using If you are printing from your computer make sure the paper size you choo...

Страница 54: ...o set your Station ID on page 29 a Press to temporarily interrupt the error b Press Settings c Press All Settings d Press a or b to display Service e Press Service f Press Data Transfer g Press Fax Transfer h Do one of the following If the Touchscreen displays No Data there are no faxes in the machine s memory Press Close and then press Enter the fax number where faxes will be forwarded i Press Fa...

Страница 55: ...u cannot enter fax transfer mode See How to set your Station ID on page 29 a Press to temporarily interrupt the error b Press Settings c Press All Settings d Press a or b to display Service e Press Service f Press Data Transfer g Press Report Transfer h Enter the fax number where the Fax Journal report will be forwarded i Press Fax Start Document jam B Documents can jam in the ADF if they are not ...

Страница 56: ...aper that is not jammed out of the ADF b Lift the document cover c Pull the jammed document out to the right 1 Document Cover d Close the document cover e Press Small document is jammed in the ADFB a Lift the document cover b Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 1 Document Cover c Close the document cover d Press 1 1 ...

Страница 57: ...ouchscreen displays Paper Jam Rear see page 51 a Unplug the machine from the electrical socket b Pull the paper tray 1 completely out of the machine c Pull out the jammed paper 1 d Lift the Jam Clear Flap and remove the jammed paper e Make sure you look carefully inside the machine above and below the Jam Clear Flap for scraps of paper f Put the paper tray firmly back in the machine 1 1 ...

Страница 58: ...e power source and then move the print head to reach the paper If the print head is in the right corner as shown in the illustration you cannot move the print head Reconnect the power cord Hold down until the print head moves to the centre Then unplug the machine from the power source and remove the paper If ink gets onto your skin immediately wash with soap and plenty of water j Gently close the ...

Страница 59: ...the machine n Close the inside cover and Jam Clear Cover Make sure the covers are closed completely o Pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 p Reconnect the power cord If the Touchscreen displays Paper Jam Rear follow these steps B a Unplug the machine from the AC power outlet b Open the Jam Clear Cover 1 at the back of the machine 1 1 2 1 1...

Страница 60: ...re closed properly f Using both hands use the finger holds on each side of the machine to lift the scanner cover 1 into the open position g Slowly pull the jammed paper 1 out of the machine h Move the print head if necessary to reach any paper remaining in this area Make sure no jammed paper is left in the corners of the machine 1 and 2 1 1 1 1 2 ...

Страница 61: ...a repeat paper jam a small scrap of paper may be stuck in the machine See Additional paper jam clear operations on page 53 Additional paper jam clear operationsB a If you experience paper jams repeatedly 3 times or more the Touchscreen displays a message asking if you want to remove paper scraps from the machine Press Yes to return to the Home screen b Press Settings c Press Maintenance d Press a ...

Страница 62: ... to move it back to its previous location TS 04 An unsupported authentication encryption method has been detected on your wireless access point router Your wireless access point router is using an authentication encryption method that is not supported by the device Check that you are selecting the correct SSID network name TS 05 The specified SSID or network key are incorrect Check that you are se...

Страница 63: ...s or footers appear when the document is displayed on the screen but they do not show up when it is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this See Online User s Guide Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing...

Страница 64: ... cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources Make sure you are using one of the recommended types of paper See Online User s Guide The recommended environment for your machine is between 20 C to 33 C White horizontal lines appear in text or graphics A4 Letter and Executive A3 Ledger Legal Folio A5 A6 envelopes Photo 10 15 cm Pho...

Страница 65: ...face is face down in the paper tray Make sure you are using Brother Original Innobella ink If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type in the printer driver Ink is smudged or wet when using glossy photo paper Be sure to check the front and back of the paper Place the glossy surface printing surface face...

Страница 66: ...ure the paper is loaded correctly in the paper tray Remove all the paper from the tray and fan the stack of paper well then put it back in the tray Make sure you do not push the paper in too far Make sure the Jam Clear Cover is closed correctly See Printer jam or paper jam on page 49 Make sure the Base Pad in the paper tray is not dirty See Online User s Guide There is a paper jam Remove the jamme...

Страница 67: ... telephone line cord is plugged into the telephone wall socket and the LINE socket inside the machine Not available in New Zealand Change the Tone Pulse setting See Online User s Guide Not available in South Africa Send a manual fax by pressing Hook and dialling the number Wait to hear fax receiving tones before pressing Fax Start For South Africa If an external phone is connected to the machine s...

Страница 68: ...g machine If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes select Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a fast double ring to alert you to answer voice calls If you do not want your Brother machine to automatically answer incoming faxes select Manual mode In Manual mode yo...

Страница 69: ...ct is a feature that allows you to receive a fax even if you have answered the call on an external or extension telephone See Online User s Guide If you often get transmission errors due to possible interference on the telephone line try changing the Compatibility setting to Basic for VoIP See Telephone Line Interference or VoIP System on page 65 For South Africa If you connect your machine to a P...

Страница 70: ... It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Try avoiding this problem by turning Fax Detect to Off See Online User s Guide Sending a fax call to the machine If you answered on an extension or external telephone press your Remote Activation Code the factory default is l 5 1 l 9 1 fo...

Страница 71: ...r scanning results when using the ADF Vertical black lines appear in the scanned data Clean the white bar and the glass strip underneath it See Cleaning the scanner glass on page 33 Try using the scanner glass See Using the scanner glass on page 18 PhotoCapture Center Difficulties Difficulty Suggestions Removable Disk does not work correctly 1 Take out the USB flash drive and put it back in again ...

Страница 72: ...scanning See Online User s Guide The network PC Fax Receive feature does not work Windows It is necessary to set the third party Security Firewall Software to allow PC FAX Rx Add port 54926 for Network PC FAX Rx See Online User s Guide The Brother software cannot be installed Windows Allow network access to the following programs if your security software displays an alert message during MFL Pro S...

Страница 73: ...line or if you are using a VoIP system we recommend that you change the modem speed to minimise errors in fax operations a Press Settings b Press All Settings c Press a or b to display Initial Setup d Press Initial Setup e Press a or b to display Compatibility f Press Compatibility g Press Normal or Basic for VoIP Basic for VoIP reduces the modem speed to 9 600 bps and turns off colour fax receivi...

Страница 74: ...eset You can reset all the machine s settings that you have changed such as the date and time telephone line type 1 and Ring Delay 1 For South Africa 2 Network You can reset the print server back to its default factory settings such as the password and IP address information 3 Address Book Fax Address Book Fax resets the following settings Address Book Address Book and Setup Groups Programmed fax ...

Страница 75: ... Settings b Press All Settings c Press a or b to display Initial Setup d Press Initial Setup e Press a or b to display Reset f Press Reset g Press a or b to display the type of reset Machine Reset Network Address Book Fax or All Settings and then press it h Press Yes to confirm i Press Yes for two seconds to reboot the machine ...

Страница 76: ...loading 17 18 E Envelopes 8 13 Error messages on Touchscreen 37 F Fax from PC See Online User s Guide Fax stand alone receiving 30 difficulties 59 60 F T Ring Time setting 32 Ring Delay setting 32 telephone line interference or VoIP system 65 sending 27 difficulties 61 telephone line interference or VoIP system 65 Fax Tel mode Ring Delay 32 J Jams document 47 paper 49 L LCD Liquid Crystal Display ...

Страница 77: ... device external 30 Receive Mode 30 Telephone line difficulties 59 interference or VoIP system 65 Text entering 7 Transferring your faxes or Fax Journal report 46 Troubleshooting document jam 47 error and maintenance messages on Touchscreen 37 if you are having difficulty copying 63 document jam 47 incoming calls 62 Network 64 paper handling 58 PhotoCapture Center 63 print quality 56 printing 55 p...

Страница 78: ...Support Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website www brother co nz under Online Help Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8875 6000 Fax 02 9870 7223 Solutions Site http ...

Страница 79: ...t Africa Pakistan Bangladesh Nepal and Afghanistan For other countries High Yield Black LC233BK LC673BK LC663BK High Yield Yellow LC233Y LC673Y LC663Y High Yield Cyan LC233C LC673C LC663C High Yield Magenta LC233M LC673M LC663M Black Yellow Cyan and Magenta Approximately 550 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement con...

Страница 80: ... Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will support only machines purchased in their own countries ...

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