112
Ink is smudged or running when
using glossy photo paper.
Be sure to check the front and back of the paper. Place the glossy surface (printing
surface) face down. (See
If you use glossy photo paper, make sure that the paper type setting is correct.
Prints appears dirty or the paper
jams when using A3 paper.
(PC print for Windows
®
)
Check
Slow Drying Paper
in the
Basic
tab of the printer driver.
(PC print for Macintosh)
Select
Print Settings
from drop-down list and then check
Slow Drying Paper
in
the printer driver.
(Copy)
Adjust the copy density to make copies lighter. (See Advanced User’s Guide:
Adjusting Density
.)
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Advanced User’s Guide:
Cleaning the machine’s printer platen
.)
Make sure you are using Brother Original Innobella™ ink.
Make sure you are using the paper support flap.
(See
Loading paper and other print media
Make sure the paper feed rollers are not dirty with ink.
(See Advanced User’s Guide:
Cleaning the paper feed rollers
.)
The machine prints dense lines on
the page.
(Windows
®
only)
Check
Reverse Order
in the
Basic
tab of the printer driver.
The printouts are wrinkled.
(Windows
®
)
In the printer driver
Advanced
tab, click
Colour Settings
and uncheck
Bi-Directional Printing
.
(Macintosh)
In the printer driver, choose
Print Settings
, click
Advanced
, choose
Other Print Options
and uncheck
Bi-Directional Printing
.
Make sure you are using Brother Original Innobella™ ink.
Print Quality Difficulties (continued)
Difficulty
Suggestions