IV - 9
Possible cause
Step
Check
Result
Remedy
Scanner soiling
1
Is the window of scanner soiled?
Yes
Clean the window with a
dry tissue.
No
Replace the tdrum unit
as the transfer roller may be
scratched.
I-9
White vertical streaks
Possible cause
Step
Check
Result
Remedy
Excessive
paper load
1
Is the amount of paper more than 22mm
thick (in thickness) loaded to the paper
tray?
Yes
Instruct the user to keep
paper loads below 22 mm in
thickness.
Print paper
2
Is the specified weight of the recommended
paper being used?
No
Instruct the user to use the
recommended types of paper.
3
Is the first printing position within ±1mm
of the tolerance specification?
Yes
Adjust the Y offset by using
the utility software supplied.
Top of form
sensor position
failure
4
Is the position of the top of form sensor normal?
No
Reposition the sensor to the
normal position.
Faulty registration
I-10