Troubleshooting
155
6
Colored lines across the page
Replace the toner cartridge that matches the color of the line. (See
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
To identify the color of the drum unit, visit us at http://solutions.brother.com/
to view our FAQs and troubleshooting tips.
White spots or hollow print
If the problem is not solved after printing a few pages, the drum unit may be
stained. Clean all four drum units. (See
Small spots on the printed pages
Make sure that the media type setting in the driver matches the type of paper
you are using. (See
Check the printer’s environment. Conditions such as high humidity can cause
white spots or hollow print. (See
Choosing a location
in the
Quick Setup
Guide
.)
Completely blank or some colors
are missing
Put in a new toner cartridge. (See
Replacing the toner cartridges
on page 104.)
To identify the color of the toner cartridge, visit us at
http://solutions.brother.com/ to view our FAQs and troubleshooting tips.
To identify the color of the drum unit, visit us at http://solutions.brother.com/
to view our FAQs and troubleshooting tips.
Colored spots at 94mm
If the problem is not solved after printing a few pages, the drum unit may have
glue from a label stuck on the drum surface. Clean the drum unit. (See
To identify the color of the drum unit, visit us at http://solutions.brother.com/
to view our FAQs and troubleshooting tips.
Examples of poor print quality
Recommendation
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94 mm
(
3
.7 in.)
94 mm
(
3
.7 in.)