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Cause
Action
Interface
Confirm the IP address and the Subnet Mask using the Network
Connection Repair Tool.
•
Mac
Check your network devices using the ping command. For more
information on how to confirm your network settings, see
Related
Information
:
Check Network Devices Using the Ping Command
.
The failed print job is still
in your computer's print
queue.
•
If the failed print job is still in your computer's print queue, delete it.
•
Otherwise, double-click the printer icon in the following folder and
cancel all documents:
-
Windows
®
7
Click
(Start)
>
Devices and Printers
>
Printers and
Faxes
.
-
Windows
®
8
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click
Settings
>
Control Panel
.
In the
Hardware and Sound
group, click
View devices and
printers
>
Printers
.
-
Windows
®
10 and Windows Server
®
2016
Click
>
Windows System
>
Control Panel
. In the
Hardware and Sound
group, click
View devices and printers
>
Printers
.
-
Windows Server
®
2008
Click
Start
>
Control Panel
>
Printers
.
-
Windows Server
®
2012
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click
Settings
>
Control Panel
.
In the
Hardware
group, click
View devices and printers
>
Printers
.
-
Windows Server
®
2012 R2
Click
Control Panel
on the
Start
screen. In the
Hardware
group, click
View devices and printers
.
-
Mac
Click
System Preferences
>
Printers & Scanners
.
Wired/Wireless
Your Brother machine is
not connected to the
wireless network.
Print the WLAN Report to check the error code on the printed report.
Wireless
If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the
Brother software and drivers and reinstall them.
Related Information
•
•
•
Use the Network Connection Repair Tool (Windows
•
Wireless LAN Report Error Codes
•
Check Network Devices Using the Ping Command
•
I Want to Check that My Network Devices are Working Correctly
462
Содержание DCP-T310
Страница 22: ...Home Paper Handling Paper Handling Load Paper Load Documents 16 ...
Страница 28: ... Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 22 ...
Страница 38: ... Choose the Right Print Media Change the Paper Size and Paper Type 32 ...
Страница 40: ...4 Load only one sheet of paper in the manual feed slot with the printing surface face up 34 ...
Страница 47: ...Related Information Load Paper About Envelopes 41 ...
Страница 51: ... Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 45 ...
Страница 67: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 61 ...
Страница 87: ... Print Settings Windows 81 ...
Страница 119: ...Related Information Scan Using the Scan Button on Your Brother Machine 113 ...
Страница 122: ...Related Information Scan Using the Scan Button on Your Brother Machine 116 ...
Страница 169: ... WIA Driver Settings Windows 163 ...
Страница 180: ... Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Copy Options 174 ...
Страница 209: ... Send a Fax from Your Brother Machine Specifications 203 ...
Страница 234: ...Related Information Store Fax Numbers 228 ...
Страница 260: ...Related Information Fax Reports 254 ...
Страница 263: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 257 ...
Страница 267: ...Related Information PC FAX Overview Windows 261 ...
Страница 284: ...Related Information Run Brother s PC FAX Receive on Your Computer Windows 278 ...
Страница 326: ... Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS 320 ...
Страница 336: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report 330 ...
Страница 343: ...Home Security Security Lock the Machine Settings 337 ...
Страница 353: ...Related Information Brother Web Connect 347 ...
Страница 359: ...Your Brother machine can now use the service Related Information Set Up Brother Web Connect 353 ...
Страница 440: ... Error and Maintenance Messages 434 ...
Страница 445: ... Error and Maintenance Messages 439 ...
Страница 484: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 478 ...
Страница 488: ... Clean the Print Head from Your Brother Machine 482 ...
Страница 494: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 488 ...
Страница 541: ...Level 1 Level 2 Descriptions Available only for some countries Related Information Settings and Features Tables 535 ...
Страница 565: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Brother Numbers 559 ...
Страница 577: ... Store Address Book Numbers from Caller ID History Change a Broadcasting Group Name Set Your Station ID 571 ...
Страница 579: ...Visit us on the World Wide Web www brother com ASA SAF GLF Version A ...