Difficulties
Suggestions
then a person, device, or subscriber service is answering the fax call before
the machine has a chance to answer.
•
If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
If you are using a telephone answering machine (External TAD mode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly.
See
Related Information
:
Connect an External TAD
.
1. Plug the telephone line cord directly from the telephone wall jack to your
Brother machine’s LINE jack.
2. Remove the protective cap from your Brother machine’s EXT jack, and then
plug the telephone line cord from your answering machine into the EXT jack.
3. Set your answering machine to answer within four rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within two or three rings.
4. Record the outgoing message on your answering machine.
•
Record five seconds of silence at the beginning of your outgoing message.
•
Limit your speaking to 20 seconds.
•
End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press *51 and Start to send a fax.”
5. Set your answering machine to answer calls.
6. Set your Brother machine’s Receive Mode to External TAD.
See
Related Information
:
Choose the Correct Receive Mode
.
Make sure your Brother machine’s Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you answered the call
on an external or extension telephone.
See
Related Information
:
Set Easy Receive
.
If you often get transmission errors due to possible interference on the telephone
line or if you are using a VoIP system, try changing the Compatibility setting to
Basic (for VoIP)
.
See
Related Information
:
Telephone Line Interference/VoIP
.
Sending Faxes
Difficulties
Suggestions
Cannot send a fax.
Check all line cord connections. Make sure the telephone line cord is plugged
into the telephone wall jack and the LINE jack of the machine. Make sure your
machine has a dial tone by pressing the Hook button in Fax mode. If you
subscribe to DSL, VoIP, or magicJack services, call your service provider for
connection instructions.
If you are using a VoIP system, try changing the VoIP setting to
Basic (for VoIP)
.
This will lower modem speed and turn off Error Correction Mode (ECM).
See
Related Information
:
Telephone Line Interference/VoIP
.
Print the Transmission Verification Report and check for an error.
See
Related Information
:
Print Reports
.
Ask the other party to check that the receiving machine has paper.
Poor sending quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is poor, clean the scanner.
See
Related Information
:
Clean the Scanner
.
Transmission Verification Report
says RESULT:NG.
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC-Fax message and get RESULT:NG on the Transmission
387
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Страница 23: ...Home Paper Handling Paper Handling Load Paper Load Documents 17 ...
Страница 33: ...2 1 Related Information Load Paper in the Paper Tray 27 ...
Страница 50: ... Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 44 ...
Страница 57: ...Related Information Choose the Right Print Media Related Topics Load Envelopes in the Paper Tray 51 ...
Страница 107: ... Compatible USB Flash Drives 101 ...
Страница 127: ... WIA Driver Settings Windows 121 ...
Страница 130: ...Home Scan Scan from Your Computer Mac Scan from Your Computer Mac Scan Using AirPrint macOS 124 ...
Страница 165: ... Register the Distinctive Ring Pattern Turn off Distinctive Ring Connect an External TAD Telephone and Fax Problems 159 ...
Страница 216: ...Home Fax PC FAX PC FAX Related Models MFC T920DW MFC T925DW PC FAX for Windows PC FAX for Mac 210 ...
Страница 226: ...Related Information Configure your PC Fax Address Book Windows 220 ...
Страница 236: ...Home Fax PC FAX PC FAX for Mac PC FAX for Mac Related Models MFC T920DW MFC T925DW Send a Fax Using AirPrint macOS 230 ...
Страница 317: ...Related Information Brother Web Connect 311 ...
Страница 320: ...Your Brother machine can now use the service Related Information Set Up Brother Web Connect 314 ...
Страница 378: ...Related Topics Error and Maintenance Messages 372 ...
Страница 419: ...Related Topics Telephone and Fax Problems Other Problems 413 ...
Страница 424: ...Related Topics Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 418 ...
Страница 440: ...Related Topics Cancel a Print Job Windows 434 ...
Страница 446: ... Other Problems Prevent Smudged Printouts and Paper Jams Windows Print Settings Windows 440 ...
Страница 458: ...10 Press Detener Salir Stop Exit Related Information General Settings Related Topics Set Your Station ID 452 ...
Страница 475: ...Related Information Settings and Features Tables 469 ...
Страница 490: ...Home Appendix Appendix Specifications Supply Specifications Brother Help and Customer Support 484 ...
Страница 501: ...MEX LTN ENG Version 0 ...