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6. Troubleshooting

CryoPod Carrier

Service and Error Codes

Part Number: 257437 Rev. A

Contact Information for Brooks Life Science Systems

For the CryoPod Carrier use the following contact information when troubleshooting:

Corporate Headquarters

15 Elizabeth Drive

Chelmsford, MA 01824 U.S.A.

Location

GUTS® Contact Number

North America

+1-800-FOR-GUTS (1-800-367-4887)
+1-978-262-2900

Europe

+49-1804-CALL-GUTS (+49-1804-2255-4887)

Japan

+81-45-477-5980

China

+86-21-5131-7066

Taiwan

+886-3-5525225

Korea

+82-31-288-2500

Singapore

+65-6464-1481

Technical Support Customer Care:

http://www.brooks.com/services/contact-customer-care

Содержание CryoPod Carrier

Страница 1: ...CryoPod Carrier Operator Manual Part Number 257437 Rev A...

Страница 2: ...e and the Brooks logo are trademarks of Brooks Automation Inc AcuTran AquaTrap Asyst the Cool Solutions logo Crossing Automation Cryodyne Cryo Torr Fusion GOLDLink Guardian GUTS Helix Leapfrog MagnaTr...

Страница 3: ...Singapore 65 6464 1481 Visit us online www brooks com Contact Technical Publications directly Technical Publications brooks com This technology is subject to United States export Administration Regula...

Страница 4: ...okohama Kanagawa 222 0033 Tel 81 45 477 5570 Fax 81 45 477 5571 Brooks Automation Inc AIM Servicios Administrativos S de RL de CV Carretera Huinal km 2 8 Parque Industrial Las Am ricas 66640 Apodaca N...

Страница 5: ...perators Manual Revision ECO Number Date Explanation of Changes Revision A 90760 1 19 15 Initial completion of the manual Copyright 2016 Brooks Automation Inc v Brooks Automation CryoPod Carrier Opera...

Страница 6: ...Tip Hazard 8 Lift Hazard 8 Environmental Information 9 Noise Emission 9 Vibration 9 Decommissioning and Disposal 9 Regulatory Compliance and Declaration of Conformity DOC 10 2 Overview 11 Using this M...

Страница 7: ...emperature Log Data 29 System Alarms 30 Alarm 1 TWARNING 30 Alarm 2 TCRITICAL 31 5 Preventative Maintenance 32 Cleaning the CryoPod Carrier 32 Removing the Replacing the LN Absorbent Pads 32 6 Trouble...

Страница 8: ...fety procedures safety equipment and contact information l Read and understand each procedure before performing it It is the responsibility of each person working on this product to know the applicabl...

Страница 9: ...e level of hazard Danger indicates a hazardous situation which if not avoided will result in death or serious injury Danger signal word is white on a red background with an iconic exclamation point in...

Страница 10: ...Considerations Unauthorized Service Personal injury or damage to equipment may result if this product is operated or serviced by unauthorized personnel l Only qualified personnel are allowed to trans...

Страница 11: ...a manner or for purposes other than for what it is intended may cause equipment damage or personal injury l Only use the product for its intended application l Do not modify this product beyond its or...

Страница 12: ...t and installing the appropriate seismic restraint in accordance with local regulations Do not use the CryoPod Carrier as a cryogenic shipper Do not place near or immerse in water or other liquids Do...

Страница 13: ...st or damaged label call Brooks Life Science Systems Technical Support Hazard Label Type or Name Extreme Cold p n 255864 Qty 1 Location Top of CryoPod Carrier Possible injuries Tissue Damage Cold Burn...

Страница 14: ...itrogen Do not tightly seal the CryoPod Carrier Thermal Hazards Extreme Temperature Contact with cold surfaces can cause death or serious injury from frost bite Do not operate the product without all...

Страница 15: ...environmental procedures regarding the storage handling and disposal of the gases l Fill service and use the unit in a well ventilated area Ergonomic Hazards Tip Hazard Tip Hazard Do not place product...

Страница 16: ...nimal and cause no hazardous conditions Decommissioning and Disposal Brooks Life Science Systems complies with the EU Directive 2002 96 EU Waste Electrical and Electronic Equipment WEEE The obligation...

Страница 17: ...Compliance and Declaration of Conformity DOC The Product meets the requirements of the European Union s Machinery Directive 2006 42 EC as a completed machine In accordance with the Directive BioCisio...

Страница 18: ...d parameters such as date time instrument identification alarms and log function activation The included manual fill kit facilitates the system LN charging process utilizing approximately 3 liters of...

Страница 19: ...t by trained laboratory personnel The manuals and related materials are intended for use by trained and experienced technical personnel The manufacturer accepts no liability for any other use of the e...

Страница 20: ...ll volume full charge 3 L Operating Environment 15 35 C 59 95 F Hold Time at 150 C Lid On 4 hours Lid Off 1 hour Relative Humidity RH 10 85 recommended 30 70 ideal Power Rating 5 watts Battery Require...

Страница 21: ...er Each button can be pressed for a short press or held for a long press to perform different functions LCD System Display The CryoPod Carrier LCD display shows the operator the settings such as tempe...

Страница 22: ...e LCD red back light s main function is to alert the operator that an alarm has been triggered The operator is not able to manually control the red back light and the red back light will begin flashin...

Страница 23: ...at the unit will beep if an alarm is triggered if it does not appear on the LCD then the sound was turned off for both alarms CaL CaL text in the ID Code field indicates TDISPLAY issue which must be a...

Страница 24: ...Brooks Automation Technical Support to resolve service issues that can not be solved by troubleshooting the system See Troubleshooting on page 35 Set SET appearing on the LCD screen indicates that th...

Страница 25: ...operator that LN charge is now insufficient to maintain samples below critical biospecimen temperature Biospecimens should be transferred immediately to appropriate cryogenic storage or the CryoPod sh...

Страница 26: ...attery level SET Mode To access settable functions Set Mode can be entered by long pressing the date time button when unit is powered ON Settable functions include alarms date time TSTANDBY and ID Cod...

Страница 27: ...Batteries l Funnel Assembly l Liquid Level Sensor l L wrench 2 5mm l USB Cable 6ft USB 2 0 A Male Micro B Male l Operators Manual NOTE If you are missing any of the above package components contact B...

Страница 28: ...en will display the start up sequence 6 Enter SET Mode by long pressing the time button The SET text will display 7 Short press to consecutively cycle through settable elements Elements appear in the...

Страница 29: ...de Default Setting Alarm 1 TWARNING set temperature 155 C Alarm 1 ON OFF ON Alarm 1 sound ON OFF ON Alarm 2 TCRITICAL set temperature 140 C Alarm 2 ON OFF ON Alarm 2 sound ON OFF ON Date day Date Mont...

Страница 30: ...international safety codes l Know the facility safety procedures safety equipment and contact information l Read and understand each procedure before performing it Materials needed not provided by Br...

Страница 31: ...gloves or appropriate protective equipment Use extreme care to prevent contact with LN by spilling or splashing Step Action 1 Check that the unit is powered off and remove the lid 2 Remove any conten...

Страница 32: ...n on the unit by short pressing 8 Wait approximately 15 minutes until the temperature reaches 15 C The LCD screen will reflect the cooling chamber temperature NOTE If the CryoPod Carrier warms up over...

Страница 33: ...tton to register a log event into the data file Sample IN The LOG text will appear on the LCD screen and a single beep will occur 4 Transport the CryoPod Carrier over a short distance to the intended...

Страница 34: ...yoPod Carrier is NOT intended for use as an extended time period e g overnight cryogenic storage device Do NOT use as a cryogenic shipper CryoPod Carrier Data Log Software Minimum PC Requirements Wind...

Страница 35: ...Carrier The software will automatically detect the unit NOTE If the unit is not automatically detected or re establishing connection is needed select Re Read Data 4 When the connection has been estab...

Страница 36: ...b and whether all of the temperature data will be downloaded each time or if just the new data will be captured 3 Click Write temperature Data to File and navigate to the destination folder created in...

Страница 37: ...s disabled for either alarm both will be disabled LCD Screen ALARM 1 appears on the LCD screen while the back light flashes red every 10 seconds Reset the Alarm The alarm will reset once the system dr...

Страница 38: ...e crossed bell symbol will appear on the LCD screen NOTE Unless the operator short presses button to silence the alarm the back light will flash red and the sound will continue for twenty minutes befo...

Страница 39: ...roughly Do not autoclave l Maximum temperature of lid exposure 60 C l Avoid prolonged exposure to UV light sources Internal Basket Wipe down with 70 alcohol When needed remove the internal basket from...

Страница 40: ...t of the unit Thoroughly clean with mild soap and water rinse dry and wipe with 70 alcohol set aside 5 Carefully lift out absorbent pad assembly and discard used pads per applicable organizational Sta...

Страница 41: ...oring it to its previous orientation Failure to orient the absorbent pad assembly correctly may negatively impact units hold time performance 10 Re install internal basket taking care to orient the ba...

Страница 42: ...ent OP corrupted temperature correlation TMP stuck key KEY EPROM reading error EP and thermocouple chip error TIC NOTE The SERVICE error will automatically turn off once the error or issue is resolved...

Страница 43: ...mory The available memory on the system is running low and will only record up to six additional hours of log data after it is first displayed Download log data immediately to free up space not SET Da...

Страница 44: ...ate Headquarters 15 Elizabeth Drive Chelmsford MA 01824 U S A Location GUTS Contact Number North America 1 800 FOR GUTS 1 800 367 4887 1 978 262 2900 Europe 49 1804 CALL GUTS 49 1804 2255 4887 Japan 8...

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