Broadview OfficeSuite Simplicity, Руководство пользователя

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Setting Up Music on Hold
Use the Music on Hold widget on the My Account Dashboard to set up what music callers
hear while on hold. You can listen to and select from a wide range of music, including holiday
instrumentals. Choose a music option from the drop list, then click the play button to hear the
music. Click Save Music on Hold after deciding your music selection.
Seeing Your Call History
Call History data is good way to measure many aspects of your business. The Call History tab
on the My Account Dashboard allows you to review all the calls that have come in and out of
your business. You can search for specific phone numbers and set your own date ranges to
filter results. You can also download data into Excel for further analysis.
Coworker Presence
The Coworker tab on the My Account Dashboard allows you to set your own presence and
see who else is in the office. You can even initiate a call to your phone and another extension
by clicking the phone icon next to a searched for extension.
Reviewing Service Charges and Paying Your Bill
You can quickly and easily review all charges and pay your bill online by clicking on the Billing
tab on the My Account Dashboard. You can download a copy of your bill, review billing history
and more.