20
Problem
Possible cause & Solution
Appliance is not
working correctly
Check whether the power cord is plugged into the power outlet
properly.
Check whether the “Power” function is on by pressing the
“power” button for 1 second.
Check the fuse or circuit of your power supply, replace if
necessary.
The ambient temperature is too low. Try setting the chamber
temperature to a colder level to solve this problem.
It is normal that the refrigerator is not operating during the
automatic defrost cycle, or for a short time after the
appliance is switched on to protect the compressor.
Odours from the
compartments
The interior may need to be cleaned.
Some food, containers or wrapping cause odours.
Noise from the
appliance
The sounds below are quite normal:
●
Compressor running noises.
●
Air movement noise from the small fan motor in the fridge
compartment or other compartments.
●
Gurgling sound similar to water boiling.
●
Popping noise during automatic defrosting.
●
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may
need you to check and take action:
●
The cabinet is not leveled.
●
The back of appliance touches the wall.
●
Bottles or containers have fallen or are rolling.
The motor runs
continuously
It is normal to frequently hear the sound of the motor, it will
need to run more when in following circumstances:
●
Temperature setting is set colder than necessary
●
Large quantity of warm food has recently been stored within
the appliance.
●
The temperature outside the appliance is too high.
●
Doors are kept open too long or too often.
●
After you installed the appliance or it has been switched off
for a long time.
A layer of frost
occurs in the
compartment
Check that the air outlets are not blocked by food and ensure
food is placed within the appliance to allow sufficient ventilation.
Ensure that door is fully closed. To remove the frost, please
refer to cleaning and care chapter.
Temperature
inside
is
too
warm
You may have left the doors open too long or too frequently; or
the doors are kept open by some obstacle; or the appliance is
located with insufficient clearance at the sides, back and top.
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