Bosch WNG254YCHK Скачать руководство пользователя

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Troubleshooting

Fault

Cause and troubleshooting

The water is not drain-
ing.

Unapproved extension installed on the water drain
hose.

▶

Remove any unapproved extensions from the water
hose.
→

"Connecting the appliance", Page 14

The pump cap is not fully screwed in.

▶

Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
→

"Cleaning the drain pump", Page 35

Water is not flowing
in. Detergent is not
being dispensed.

You have not pressed

⁠

Start / Reload

▶

Press

⁠

Start / Reload

The filters in the water inflow are blocked.

▶

Clean the filters in the water inflow.

The tap is turned off.

▶

Turn on the tap.

The water inlet hose is kinked or jammed.

▶

Ensure that the water inlet hose is not kinked or
jammed.

The spin cycle runs
several times.

The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.

▶

Not a fault – no action required.

Note:

When loading, where possible, place large and

small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.

No water is visible in
the drum.

Water is below the visible area.

▶

Not a fault – no action required.

▶

Do not add any extra water to the appliance while it
is operating.

Residual water is
present in the com-
partment .

Insert in compartment is blocked.

▶

→

"Cleaning the detergent drawer", Page 33

Vibrations and move-
ment of the appliance
whilst spinning.

Appliance is not correctly aligned.

▶

→

"Aligning the appliance", Page 15

The appliance feet are not fixed.

▶

Secure the appliance feet.
→

"Aligning the appliance", Page 15

Transit bolts have not been removed.

▶

→

"Removing the transit bolts", Page 13

Содержание WNG254YCHK

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washer dryer WNG254YCHK en User manual and installation instructions ...

Страница 2: ...to the electricity supply 15 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 23 9 Programmes 25 10 Accessories 29 11 Laundry 29 11 1 Preparing the laundry 29 12 Detergents and care products 29 13 Basic operation 30 13 1 Switching on the ap...

Страница 3: ...leshooting 37 17 1 Emergency release 47 18 Transportation storage and disposal 47 18 1 Removing the appliance 47 18 2 Inserting the transit bolts 47 18 3 Using the appliance again 47 18 4 Disposing of old appliance 48 19 Customer Service 48 19 1 Product number E Nr and production number FD 48 20 Consumption values 49 21 Technical data 49 ...

Страница 4: ... and freshening up fabrics that are washed with water and suitable for dryers In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided...

Страница 5: ...ppliance to a circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not ...

Страница 6: ... hoses and power cords in such a way that there is no risk of tripping If the appliance is moved by holding onto protruding components such as the appliance door the parts may break off Do not move the appliance by holding onto protruding parts CAUTION Risk of cutting Touching sharp edges on the appliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when in...

Страница 7: ...repair so that the appliance door will no longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of explosion If there is coal dust or flour in the air around the appliance this may cause an explosion Keep the area around the appliance clean during o...

Страница 8: ...ing WARNING Risk of fire If drying is interrupted early the laundry is not cooled sufficiently and may ignite Do not interrupt the drying programme early If drying is interrupted early remove the laundry immediately and spread it out CAUTION Risk of injury The covering plate may break if you stand on or climb onto the appliance Do not stand on or climb onto the appliance The appliance may tip over...

Страница 9: ...gerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam o...

Страница 10: ... additional connecting elements such as adapters exten sions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at lea...

Страница 11: ... appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the appli ance afterwards a The drier the laundry the shorter the programme duration when dry ing which in turn reduces energy consumption A higher spin speed reduces the residual moisture in the laundry a...

Страница 12: ...r after the first wash cycle The delivery consists of the following Washer dryer Accompanying documents Transit bolts Removing the transit bolts Page 13 Cover caps Water inlet hose Connecting the water inlet hose Page 14 4 3 Requirements for the in stallation location WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not operate the appliance with...

Страница 13: ...n nected to adja cent cabinets Required niche width 60 cm Against a wall Do not trap the hoses between the wall and the appliance 4 4 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appliance Note Keep the transit bolt screws and the sleeves in a safe place for fu ture transport Page 47 1 Pull the hoses out of the holders 2 Unscrew and...

Страница 14: ...water inlet hose to a tap 26 4 mm 3 4 3 Open the water tap carefully and check that the connection points are tight Water outlet connection types This information is intended to help you to connect this appliance to the water outlet ATTENTION When draining the water outlet hose is subject to water pressure and may come loose from the installed con nection point Secure the water outlet hose against...

Страница 15: ...ck nuts using a WAF 17 wrench by turning it in a clock wise direction 2 To align the appliance turn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the elec...

Страница 16: ...en Installation and connection 16 The connection details of the appli ance can be found under Tech nical data Page 49 2 Check the mains plug is inserted properly ...

Страница 17: ...rview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 34 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 14 6 Power cord Page 15 7 Transit bolts Page 13 ...

Страница 18: ...ver 2 Compartment Fabric softener Liquid starch Waterproofing agent 3 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes Page 25 2 Programme selector Page 30 3 Display 4 Buttons ...

Страница 19: ...ut the detergent drawer 4 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 5 Push in the detergent drawer 6 Press Start Reload to start the programme a The display shows the remaining programme duration a After the program...

Страница 20: ...1 Ready in time Buttons Page 23 6 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 23 No spin cycle draining only 90 Temperature Set temperature in C Buttons Page 23 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star ted or co...

Страница 21: ...nt drying is activ ated Dry Drying is activated SpeedPerfect Short wash activated Buttons Page 23 Blood The stain type is activated Soil and sand The stain type is activated Sweat The stain type is activated Grease and oil The stain type is activated Reminder to clean the drum Flashes Drum is dirty Run the Drum Care programme for cleaning and caring for the drum and the outer tub Cleaning the drum...

Страница 22: ...en Display 22 display Designation Description Tap No water pressure The water pressure is too low E 35 10 1 Error Error code error display signal 1 Example ...

Страница 23: ...tion Basic settings Page 32 Speed Perfect Activate Deactivate Activate or deactivate a shorter pro gramme duration Note Energy consumption increases The washing result is not affected by this Rinse 1 2 3 Activate or deactivate up to three ad ditional rinse cycles Recommended for particularly sensit ive skin or in regions with very soft water Hygiene Care Fin ish in My Time Activate Deactivate Chil...

Страница 24: ... are all adjusted to suit the type of stain Wash Dry When is selected only washing is activated When is selected washing with subsequent drying is activated When is selected only drying is activated Note For the adjustable combinations of washing drying or washing and drying observe the information for the selected programme Programmes Page 25 ...

Страница 25: ...nergy saving programme Note To save energy the actual washing tem perature may deviate from the set washing temperature The washing performance meets legal requirements Programme setting Max 90 C Max 1400 rpm 10 0 6 0 Mix Wash items made from cotton linen or syn thetic or blended fabrics Suitable for lightly soiled laundry Programme setting Max 60 C Max 1400 rpm 4 0 2 5 Delicates Silk Wash delicat...

Страница 26: ...If you only want to drain the water activate The laundry is not spun Programme setting Max 1400 rpm AllergyPlus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hy giene requirements Note Once the set temperature has been reached it remains constant throughout the entire washing process Programme setting Max 60 C Max 1400 rpm 6 5 5 0 S...

Страница 27: ...t or detergent that is intended for woollens or delicates Note The drum cleaning indicator will flash to remind you if you have not used a programme at 60 C or higher for a long time 3 2 Auto Dry Dry items made from cotton or linen Intensive programme with temperatures for hard wearing fabrics 3 6 0 Dry Hy giene Kill bacteria in jackets made of cotton or down jackets Note The laundry is not dried ...

Страница 28: ...Dry ing Wash Dry 60 Wash and dry items made from cotton linen or synthetic or blended fabrics Short programme for small items of lightly soiled laundry Programme setting Max 40 C Max 1000 rpm 2 0 1 0 1 Speed Perfect activated 2 Drying not possible 3 Washing not possible ...

Страница 29: ...f all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth belts apron strings etc together or use a laundry bag Tie together longer drawstrings and tie cords with solid end pieces in hoods or trousers Remove curtain hooks and lead strips or use a mesh laundry bag Use a mesh laundry bag for small items of laundry such as children s socks ...

Страница 30: ...rogramme selector to a programme Note The lighting for the drum goes out automatically 13 2 Setting a programme 1 Turn the programme selector and set the required programme Programmes Page 25 2 If necessary adjust the pro gramme settings 13 3 Adjusting the pro gramme settings Requirement A programme has been set Setting a programme Page 30 Adjust the programme settings Buttons Page 23 Note The pro...

Страница 31: ...tion is then used for washing 1 Start the programme 2 To pause the programme after ap prox 10 minutes press Start Reload 3 To resume the programme after the desired soaking time press Start Reload 13 8 Adding laundry 1 Press Start Reload During the washing cycle the ap pliance pauses During the drying cycle the appli ance checks whether it is possible to add laundry Note If appears it is not pos s...

Страница 32: ...tive even after the appliance has been switched off and in the event of a power failure 14 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two Hygiene Care Finish in My Time but tons for approx 3 seconds a goes out in the display 15 Basic settings You can configure the basic settings for your appliance to meet y...

Страница 33: ...least 60 C Leave the appliance to dry after every operation with the door open and leave the detergent drawer to dry Run the Drum Care pro gramme without laundry and using all purpose washing powder 16 2 Cleaning the detergent drawer 1 Pull out the detergent drawer 2 Press down on the insert and re move the detergent drawer 3 Pull out the insert upwards 4 Clean the detergent drawer and in sert wit...

Страница 34: ...he drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply 4 Open and remove the service flap 1 2 5 Slide a sufficiently large container under the opening 6 Take the drain hose out of the holder ...

Страница 35: ...etergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder Cleaning the drain pump Requirement The drain pump is empty Page 34 1 Since water may remain in the drain pump unscrew the pump cap carefully 2 Clean the interior the thread on the pump cap and the pump hous ing 3 Insert the pump cap ...

Страница 36: ...en Cleaning and servicing 36 4 Screw the pump cap as far as it will go 90 The handle on the pump cap must be in a vertical position 5 Insert and close the service flap 2 1 ...

Страница 37: ...ying 1 Remove the laundry from the drum as soon as the drying programme has finished 2 Spread the items of laundry for cooling Unsuitable programme for the type of fabric Set the suitable programme for the type of fabric Easy Care fabrics are dried for too long Spin noise during the drying phase Thermal spinning is active The drying time is too long The ambient temperature is greater than 30 C Ens...

Страница 38: ...ment not for outdoor clothing sportswear or items stuffed with down Reduce the amount of detergent for the next wash ing cycle with the same load Unapproved extension installed on the water drain hose Remove any unapproved extensions from the water hose Connecting the appliance Page 14 The pump cap is not fully screwed in Ensure that the pump cap is screwed in all the way into the appliance The ha...

Страница 39: ...programme Laundry is caught in the door 1 Open the door again 2 Remove any trapped laundry 3 Close the door 4 Press Start Reload to start the programme Drum cleaning is required Cleaning the drum Page 33 H 95 lights up altern ately with End The water pressure is low See Page 39 All other error codes Malfunction Call the after sales service Customer Service Page 48 The appliance is not working The ...

Страница 40: ...ble programme for draining Programmes Page 25 Power failure Open the door using the emergency release Emergency release Page 47 The water is not drain ing Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning...

Страница 41: ...not kinked or jammed The spin cycle runs several times The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle No water is visible in the drum Wat...

Страница 42: ...um Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme The spin programme does not start Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not...

Страница 43: ...ose are not kinked or trapped The unbalanced load detection system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme Unbalance load detection system is using a reduced sp...

Страница 44: ...ater 1 Not a fault 2 Make sure that the water tap also remains open during the drying phase Drying programme does not start Door is not closed 1 Close the door 2 Press Start Reload to start the programme No drying programme is selected Select a suitable drying programme Programmes Page 25 The laundry is too damp Unsuitable programme for the type of fabric There has been a power cut Check whether t...

Страница 45: ...ally This may change the programme duration Not a fault no action required The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection ...

Страница 46: ...en Troubleshooting 46 Fault Cause and troubleshooting Start Reload can not be operated Drying phase active Not a fault no action required ...

Страница 47: ...oving the appliance Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 1 Turn off the tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 34 6 Detach the hoses 18 2 Inserting the transit bolts Secure the appliance ...

Страница 48: ...ic equipment WEEE The guideline determ ines the framework for the return and recycling of used appliances as applicable throughout the EU 19 Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Detailed information on the warranty period and terms of warranty in your country is av...

Страница 49: ...res sure water hardness water inlet temperature room temperature type of laundry amount and soiling of laundry detergent used fluctuations in the mains voltage and selected settings 2 Programme setting with maximum speed for testing in accordance with the applicable version of IEC60456 with cold water 15 C 21 Technical data Appliance height 84 8 cm Appliance width 59 8 cm Appliance depth 59 0 cm W...

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Страница 52: ...e Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001707358 9001707358 020...

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