en
Cleaning and maintenance
42
Help with the appliance
Faults
Cause/remedy
The appliance will not start.
Check the mains plug and the fuses.
The programme will not start
Make sure that:
■
The door is closed.
■
Childproof lock Childproof lock has been deactivated
■
You have pressed
Note:
If the programme has been delayed by setting
Fertig in
(Ready in)
the programme will start later.
Creasing
■
Load or spin speed too high.
■
Wrong programme for the type of fabric. All the required information
can be found in the programme table.
Detergent/fabric softener drips
off the seal and collects on the
door or in the seal fold
Too much detergent/fabric softener in the detergent drawer. Observe
the
max
marking in the detergent drawer.
There is detergent residue on
the laundry
■
Some phosphate-free detergents contain water-insoluble residue.
■
Start
Schleudern/Abpumpen (Spin/Drain)
■
Brush the laundry after washing
The door cannot be opened
■
If the temperature or the water level is too high, the safety function is
activated. Wait until the temperature has dropped or start the Spin/
Drain programme.
■
If you want to add laundry, you must interrupt the programme by
pressing (Start/Pause).
■
Check whether the childproof lock
E
has been activated.
■
Check whether Rinse Stop
~ ~~
■
If you have excluded the previous options, run through the emer-
gency release process.
Drum starts rotating briefly sev-
eral times.
Not a fault – the unbalanced load detection system is eliminating an
imbalance.
Spin results not satisfactory.
Laundry is wet/too damp.
Check whether:
■
The spin speed was set too low
Note:
The appliance has an unbalanced load detection system, which in-
terrupts the spin cycle when the laundry is unevenly distributed.
Display has gone out
If (Start/Pause) flashes, energy saving mode is activated. Press any but-
ton.
The detergent solution is not
being pumped out
Make sure that:
■
The drain pump has been cleaned
■
The drain pipe and the outlet hose are clean
The appliance is not filling with
water
Detergent is not being dis-
pensed
Check whether
■
(Start/Pause) is pressed
■
The water tap is open
■
The filter in the water inflow is not blocked
■
The inlet hose is not kinked or trapped
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