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6 720 220 380

Subject to change without prior notice                                      Revised 06-13

18

TSTBT4H2CP SERIES

Problem

Possible Explanation

Possible Solution

11

A fault code is being 

displayed on the 

thermostat screen

Reference the Fault Code 

section in this manual to 

indentify the fault

Consult a licensed professional if any of the following 

faults occur:  HP1, HP2, LP1, LP2, FrA, CLA, bOA, EFA, 

LEC, LHO, LCO
Consult the literature for the gateway for fault code LGC 

in order to re-establish communication with the gateway

13

Equipment is not 

responding to 

thermostat changes

Loss of Equipment 

Communication / No 

Communication

Verify that the COM LED on the TRM at the equipment 

is blinking green. If it is red, please call for technical 

assistance.

There is not power to the 

TRM

Check the circuit breaker that powers the air 

conditioning unit if it is tripped please reset it.
If after resetting the breaker the TRM LEDs are not lit, 

please contact the local a technician

14

Loss of Equipment 

Communication COM 

LED light is red on the 

TRM

Loose Wiring on 

thermostat

Remove the thermostat from the back mounting plate 

and ensue that all 4 wires are securely seated in the 

terminals. Also verify that there are not wire strands 

present as this will cause a short. 

Loose Wiring on TRM

Remove the cover off of the TRM and verify that all wires 

are securely seated in the terminals. 

15

Compressor(s) comes 

on in Heating when 

using AC with electric 

heat 

Thermostat is set up to 

operate a heat pump

Thermostat was not set correctly by the technician, 

please contact local technician.

17

Heat Pump is in 

cooling mode when 

thermostat is in 

heating mode or vise 

a versa

"O" terminal is being 

used when the "B" 

terminal should be or 

vise a versa

Thermostat was no installed correctly please contact 

local technician

18

The thermostat 

setpoint is not 

satisfied, yet there is 

no heating or cooling 

call to the equipment

Remote room 

temperature sensors are 

connected and average 

the space temperatures 

with the thermostat

When remote room temperature sensors are connected 

to the TRM, the space temperatures from the thermostat 

and the room sensor(s) are averaged. It is possible to 

have the thermostat not satisfying the set point and 

still not have the equipment running. The average of the 

sensor(s) and the thermostat has satisfied the setpoint.

19

Menus described in 

the Tech Menu Setup 

Table are not available 

on the thermostat

Missing menu does not 

apply to the equipment 

being used

When the equipment type is chosen using Option #3, 

certain features or options will not apply. When this is 

the case, that menu setup is skipped when going through 

the list of menu setup options.

available aCCessories for The TsTbT4h2CP ThermosTaT series

Descriptive Part Number

Bosch Part Number

Description

Model Compatibility

ZONB-OTS---M--A

7738002978

Outdoor Temperature 

Sensor / Remote Room 

Temperature Sensor

TSTBT4H2CP-M--A

TSTBT4H2CPHM--A

ZONB-LAS---M--A

7738002979

Leaving Air Temperature 

Sensor

TSTBT4H2CP-M--A

TSTBT4H2CPHM--A

TSTBT4H2CPHMW-A

TSTB--TRM--6--A

7738002948

Translator Communicating 

Remote Module

TSTBT4H2CP-M--A

TSTBT4H2CPHM--A

 Troubleshooting

Содержание TSTBT4H2CP-M--A

Страница 1: ...Owner s Manual Thermostat Series Bosch Communicating Thermostats TSTBT4H2CP Series TSTBT4H2CP M A TSTBT4H2CPHM A 6 720 220 380 Revised 06 13 ...

Страница 2: ...ze Condition Alert 10 Condensate Line Alert 10 Brownout Alert 10 Evaporator Freeze Alert 10 Lost Equipment Communication 11 Lost Gateway Communication 11 Low Heating Output 11 Low Cooling Output 11 Lost Power 11 Initial Thermostat Settings 12 Selecting Heating or Cooling 12 Selecting Auto or Cont Fan 12 Adjusting the Temperature Setting 12 Adjusting RH Setpoints for Humidity Control 12 Selecting O...

Страница 3: ... not used Four schedules per day 7 day programmable Up to four stage heating and 2 stage cooling Optional automatic fan operation during daytime on selected days Compatible with conventional and dual fuel heatpumps and gas electric systems Optional temperature sensors for dis charge air temperature and outdoor air temperature Optional remote space temperature sensors Diagnostic monitor indicates e...

Страница 4: ...W A model Fan key selectsAutomatic or On Previous key when in programming mode quick reference MENU MODE NEXT ENTER buttons change functionalities during programming or other type of menu setting changes Their function is described for that specific function within the Tech Setup Section Insid e We Day HEAT Schedule AUTO FAN MENU MODE NEXT ENTER Heat Set To SYSTEM AM Displays heating cooling or RH ...

Страница 5: ...used as remote space temperature sensors See Installer options 13 and 14 A 4 wire thermostat cable between the Receiving Module and the Thermostat provides Modbus communication using RS485 The HUM terminal can be used to control de humidification using the cooling or hot gas reheat These terminals are used to control a humidifier The PDU terminal is used to monitor Bosch equipment and indicate any...

Страница 6: ...e module Then push gently until the thermostat or base module Caution To insure a solid fit between the thermostat and the subbase 1 Mount subbase to a flat wall 2 Use screws provided 3 Drywall anchors should be flush with the wall 4 Wires should be pushed into the wall insTallinG The Trm reCeivinG module TRM stands for Transmitting and Receiving Module The TRM communicates with the TSTBT4H2CP Thermo...

Страница 7: ...type being transmitted will be displayed on the thermostat Do not use with any other equipment TSTBT4H2CP Thermostat Series Wiring Notes Bosch Water Source Heat Pumps utilize O type reversing valve operation If your heat pump utilizes B type reversing valve operation substitute the wiring for the O terminals for B TemPeraTure sensor ConneCTions zonb las m a return air Temperature sensor Optionally...

Страница 8: ...erature Sensor 2 When both TS 1 and TS2 are used as remote space temperature sensors both sensor readings will be averaged with the thermostat sensor reading See the available accessories at the end of this manual for compatibility part numbers and descriptions for ordering Remove the Battery Tab The TSTBT4H2CP M A Thermostat Series has a coin cell battery for maintaining the clock schedules and u...

Страница 9: ...lays the associated fault to be displayed on the thermostat enablinG faulT Code messaGes Run a low voltage wire from the ALR OUT terminal connection on the UPM board to the PDU terminal on the TRM This feature is only available with a Florida Heat Pump or Bosch Heat Pump See page 8 for wiring diagram disPlayinG equiPmenT serviCe messaGes The word Message will blink anytime an equipment service mes...

Страница 10: ...R SYSTEM CondensaTe line alerT The equipment has detected a condensate line blockage condition and prohibited cooling calls Contact yourlocal contractor for service Press the enTer key to return to normal thermostat display Message HEAT AUTO FAN MENU MODE NEXT ENTER SYSTEM brownouT alerT The equipment has detected a power brownout condition and prohibited heating and cooling calls Contact yourloca...

Страница 11: ...eing utilized See the Tech Menu Setup Explanation for more information The thermostat has detected the heating equipment output is below its limit This can be caused by unusually severe cold weather If the condition persists contact your local contractor for service Press the ENTER key to return to normal thermostat display Message HEA T AUT O FA N MENU MODE NEXT ENTER SYSTEM Low Cooling Output Th...

Страница 12: ...temperature ie Heat will be displayed when establishing the set point for heating Inside We Day HEAT Schedul e AUTO FAN MENU MODE NEXT ENTER Heat Set To SYSTEM AM Up Down Keys Adjusting RH Setpoints for Humidity Control Only available with TSTBT4H2CPHM A TSTBT4H2CPHMW A model thermostats If a thermostat has an RH sensor use the NEXT key to select RH setting for dehumidification or humidifier contr...

Страница 13: ...nd day of the week can be set using the menu key or by pressing AM PM key area shown in gray Inside We Day HEAT Schedul e AUTO FAN MENU MODE NEXT ENTER Heat Set To SYSTEM AM Press here to change time of day Menu Key 1 Press the AM or PM text or menu button once 2 Use the or button to adjust the hour of day Caution Pay attention to ensure the PM or AM is set correctly 3 Push neXT to proceed to set ...

Страница 14: ...c days continue from the Schedule Programming Steps 1 11 from above and continue with the following instructions Each day can have its own unique programmed schedule and set points for a total of 7 possible unique schedules for the TSTBT4H2CP Thermostat Series The decision to be made here is what days the scheduled program will be assigned to this is accomplished by removing the days that the prog...

Страница 15: ...K and hold for 2 seconds the screen shot below will be displayed 2 Push the button until the two digit code is displayed in the upper right hand corner see the screen shot below 3 Press enTer Caution The Cancel key blank key second from the left can be pushed at any time to cancel out of the sequence and will return to the home screen without changes saved To Unlock the Thermostat 1 Push loCKed an...

Страница 16: ...orn 6 a m 70 F 21 C 78 F 26 C Day 8 a m 62 F 17 C 85 F 29 C Eve 6 p m 70 F 21 C 78 F 26 C Night 10 p m 62 F 17 C 82 F 28 C Sunday Morn 6 a m 70 F 21 C 78 F 26 C Day 8 a m 62 F 17 C 85 F 29 C Eve 6 p m 70 F 21 C 78 F 26 C Night 10 p m 62 F 17 C 82 F 28 C use the table below to plan your customized program schedule if using 5 1 1 Custom User Schedule Day of the Week Time Period Time Setpoint Events ...

Страница 17: ...t point temperature within the minimum off time the equipment will not come on This is a protection feature for the compressor and is normal Wait 10 min and verify if equipment has began operating in heating or cooling mode If unit remains off call a licensed technician 5 Heating comes on during a cooling call with a heat pump The thermostat is not set up correctly for a heat pump Call a technicia...

Страница 18: ...perate a heat pump Thermostat was not set correctly by the technician please contact local technician 17 Heat Pump is in cooling mode when thermostat is in heating mode or vise a versa O terminal is being used when the B terminal should be or vise a versa Thermostat was no installed correctly please contact local technician 18 The thermostat setpoint is not satisfied yet there is no heating or coo...

Страница 19: ...ment of the defective component or part 7 Electricity or fuel costs or any increases or unrealized savings in same for any reason whatsoever 8 Damage caused by excessive temperatures or pressures fuel or gas explosion electrochemical reaction water and air impurities electrical failures use during construction flooding or acts of God 9 Any damage or failure resulting from the introduction of harmf...

Страница 20: ...or only the unexpired tem of the original warranty n Some states do not allow the exclusion of limitation of damages or limitations on how long an implied warranty lasts so the above limitations and exclusions may not apply to you warranTy Claims ProCess If you have a warranty claim you should notify the contractor who installed your Product and ask that the contractor notify FHP Manufacturing Com...

Страница 21: ...6 720 220 380 Revised 06 13 Subject to change without prior notice TSTBT4H2CP SERIES 21 ...

Страница 22: ...6 720 220 380 Subject to change without prior notice Revised 06 13 22 TSTBT4H2CP SERIES ...

Страница 23: ...6 720 220 380 Revised 06 13 Subject to change without prior notice TSTBT4H2CP SERIES 23 ...

Страница 24: ...601 N W 65th Court Ft Lauderdale FL 33309 Phone 866 642 3198 Fax 954 776 5529 www bosch climate us ...

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