Troubleshooting
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SM Split CS Series Heat Pump
8733825873 (2020/05)
SM Split CS Series Heat Pump
Subject to change without prior notice
Table 13 Unit Troubleshooting
UNIT SHORT
CYCLES
Unit Oversized
Recalculate heating and or cooling loads.
Thermostat
If the thermostat is installed near a supply air grill,
relocate thermostat. Adjust the heat anticipator.
Wiring and Controls
Check for defective or improperly calibrated low-pressure
switch.
INSUFFICIENT
COOLING OR
HEATING
Unit Undersized
Recalculate heating and or cooling loads. If excessive,
possibly adding insulation and shading will rectify the
problem.
Loss of Conditioned Air by
Leakage
Check for leaks in duct work or introduction of ambient air
through doors or windows.
Airflow
Lack of adequate airflow or improper distribution of air.
Replace dirty filter.
Refrigerant Charge
Refrigerant charge low causing inefficient operation.
Compressor
Check for defective compressor. If discharge is too low
and suction pressure is too high, compressor is not
pumping properly. Replace compressor.
Reversing Valve
Defective reversing valve creating bypass of refrigerant
from discharge of suction side of compressor. Replace
reversing valve.
Operating Pressures
Compare unit operation pressures to the pressure/
temperature chart for the unit.
TXV
Check TXV for possible restriction or defect. Replace if
necessary.
Moisture, Non-condensables
The refrigerant system may be contaminated with
moisture or non-condensables. Reclaim refrigerant,
replace filter dryer, evacuate the refrigerant system, and
recharge with factory recommended charge.
Unit Troubleshooting
Problem
Possible Cause
Checks and Corrections