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FlexiDomeHD 720p IP Camera

Troubleshooting | en

119

Bosch Security Systems

Installation and Operation Manual

AR18-10-B013 | v1.52 | 2011.06

11.2

Resolving problems

The following table is intended to help identify the causes of

malfunctions and correct them where possible.

Malfunction

Possible causes

Solution

No image

transmission to

remote location.

Defective camera.

Connect a local monitor

to the camera and check

the camera function.

Faulty cable connections. Check all cables, plugs,

contacts and

connections.

Incorrect encoder stream

property set for

connection to hardware

decoder.

Select the

H.264 BP+ bit-

rate-limited

option on

the

Encoder Streams

configuration page.

No connection

established, no

image transmission.

The unit's configuration.

Check all configuration

parameters.

Faulty installation.

Check all cables, plugs,

contacts and

connections.

Wrong IP address.

Check the IP addresses

(terminal program).

Faulty data transmission

within the LAN.

Check the data

transmission with ping.

The maximum number of

connections has been

reached.

Wait until there is a free

connection and call the

transmitter again.

Содержание NDN-921

Страница 1: ...FlexiDomeHD 720p IP Camera NDN 921 en Installation and Operation Manual ...

Страница 2: ......

Страница 3: ...13 1 8 Copyrights 14 2 Introduction 15 2 1 Features 15 3 System Information 17 3 1 Overview of functions 17 3 1 1 Progressive scan 17 3 1 2 Day Night function 17 3 1 3 Quad streaming 17 3 1 4 ONVIF Open Network Video Interface Forum 18 3 1 5 Audio 18 3 1 6 Alarm I O 18 3 1 7 Tamper detection and motion detectors 18 3 1 8 Video encoding 18 3 1 9 Multicast 18 3 1 10 Power over Ethernet 18 3 1 11 Enc...

Страница 4: ...ctions 29 5 3 2 Mount the camera 31 5 3 3 MicroSD card slot 32 5 3 4 Indication LED 32 5 3 5 Reset button 32 5 4 Camera positioning 33 5 5 Focal length and focus 34 5 6 Closing the unit 35 6 Camera set up 36 6 1 Pre defined modes 36 6 2 Day Night switching 37 7 Browser connection 38 7 1 System requirements 38 7 2 Establishing the connection 39 7 2 1 Password protection in camera 39 7 3 Protected n...

Страница 5: ...w 46 9 Advanced Mode 47 9 1 Advanced Mode menu tree 47 9 2 General 48 9 2 1 Identification 48 9 2 2 Password 48 9 2 3 Date Time 50 9 2 4 Display Stamping 51 9 3 Web Interface 53 9 3 1 Appearance 53 9 3 2 LIVEPAGE Functions 54 9 3 3 Logging 55 9 4 Camera 57 9 4 1 Mode 57 9 4 2 ALC 59 9 4 3 Shutter AGC 59 9 4 4 Day night 61 9 4 5 Enhance 63 9 4 6 Color 64 9 4 7 Encoder Profile 65 9 4 8 Encoder Strea...

Страница 6: ...on Event triggered 93 9 6 6 Audio Alarm 94 9 6 7 Alarm E Mail 95 9 6 8 Alarm Task Editor 97 9 7 Interfaces 98 9 7 1 Alarm input 98 9 7 2 Relay 98 9 8 Network 100 9 8 1 Network Access 100 9 8 2 Advanced 104 9 8 3 Multicast 105 9 8 4 FTP Posting 107 9 8 5 Encryption 108 9 9 Service 109 9 9 1 Maintenance 109 9 9 2 Licenses 111 9 9 3 System Overview 111 10 Operation via the browser 112 10 1 Livepage 1...

Страница 7: ...ation 115 10 2 Recordings page 116 10 2 1 Controlling playback 116 11 Troubleshooting 118 11 1 Function test 118 11 2 Resolving problems 119 11 3 Customer service 121 12 Maintenance 122 12 1 Testing the network connection 122 12 2 Repairs 122 12 2 1 Transfer and disposal 122 13 Technical Data 123 13 1 Specifications 123 13 1 1 Accessories 125 Glossary 126 ...

Страница 8: ...s situation such as Dangerous Voltage inside the product If not avoided this will result in an electrical shock serious bodily injury or death WARNING Medium risk Indicates a potentially hazardous situation If not avoided this could result in minor or moderate bodily injury CAUTION Low risk Indicates a potentially hazardous situation If not avoided this could result in property damage or risk of d...

Страница 9: ...other equipment including amplifiers that produce heat 3 Never spill liquid of any kind on the unit 4 Take precautions to protect the unit from power and lightning surges 5 Adust only those controls specified in the operating instructions 6 Operate the unit only from the type of power source indicated on the label 7 Unless qualified do not attempt to service a damaged unit yourself Refer all servi...

Страница 10: ...l Code Article 820 regarding installation of CATV systems 12 VDC 24 VAC power source This unit is intended to operate with a limited power source The unit is intended to operate at either 12 VDC or 24 VAC if PoE is not available User supplied wiring must be in compliance with electrical codes Class 2 power levels If 24 VAC is used do not ground the 24 VAC supply at the terminals or at the unit s p...

Страница 11: ...ermined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio TV tech...

Страница 12: ...ormation Technology Equipment UL 60950 1 UL Certification does not cover the performance or reliability of the security or signaling aspects of this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT Disposal Your Bosch product was developed and manufactured with high qu...

Страница 13: ...his document are likely to be registered trademarks and must be treated accordingly Note This manual has been compiled with great care The text was complete and correct when published The ongoing development of the products may mean that the content of the user guide can change without notice Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults incomp...

Страница 14: ...igital Equipment Corporation Permission to use copy modify distribute and sell this software and its documentation for any purpose and without fee is hereby granted provided that the above copyright notices appear in all copies and that both those copyright notices and this permission notice appear in supporting documentation and that the names of Adobe Systems and Digital Equipment Corporation no...

Страница 15: ...ages while reducing bandwidth and storage requirements It is also ONVIF compliant to improve compatibility during system integration The camera operates as a network video server and transmits video and control signals over data networks such as Ethernet LANs and the Internet The camera is easy to install and ready to use Features include Progressive scan HD sensor True Day Night performance with ...

Страница 16: ...ernet interface 10 100 Base T Power over Ethernet PoE Remote control of all built in functions via TCP IP Password protection to prevent unauthorized connection or configuration changes Event driven automatic connection for example at switch on and for alarms Fast convenient configuration using the integrated Web server and a browser Firmware update through flash memory Convenient upload and downl...

Страница 17: ...nned images are generally sharper than interlaced images 3 1 2 Day Night function The Day Night function provides enhanced night viewing by increasing the IR sensitivity The motorized IR filter can be removed in low light or IR illuminated applications The IR filter switches from color to monochrome automatically by sensing the illumination level In auto switching mode the camera prioritizes motio...

Страница 18: ...ions for alarm signaling in the event of tampering with the camera An algorithm for detecting movement in the video image is also included Camera versons with enhanced hardware can be optionally extended to include additional IVA features 3 1 8 Video encoding The camera uses the H 264 compression standards Thanks to efficient encoding the data rate remains low even with high image quality and can ...

Страница 19: ...SI storage connected via the network to store long term recordings and with a local microSD card for shorter storage times and temporary recordings 3 1 14 Snapshots Individual video frames snapshots can be called up as JPEG images stored on the hard drive or displayed in a separate browser window 3 1 15 Backup The browser application has an icon for saving the video images provided by the unit as ...

Страница 20: ...work It is designed to work with Bosch CCTV products as part of a total video surveillance management system Integrate your existing components into one easy to manage system or use Bosch s full line capabilities and benefit from a complete surveillance solution based on cutting edge technology and years of experience Bosch Video Client The camera video server and the Bosch Video Client software c...

Страница 21: ...ration Manual AR18 10 B013 v1 52 2011 06 camera such as controlling relays remote control of peripheral devices and remote configuration It can use alarm inputs to trigger actions and when motion detection Motion is active can record the relevant cells making intelligent motion detection possible ...

Страница 22: ...rated FlexiDomeHD 720p IP camera unit Mounting hardware kit Special screwdriver bit for tamper resistant screws Lens adjustment cap RJ45 female to female network cable connector Template for flush mount DVD ROM mini Manual System requirements Bosch Video Client Quick install instructions Safety instructions If equipment has been damaged during shipment repack it in the original packaging and notif...

Страница 23: ...o Management System or Bosch Recording Station The minimum PC requirements are Operating platform A PC running Windows XP or Windows Vista with IE 7 0 Processor Dual core 3 0 GHz RAM memory 256 MB Monitor resolution 1024 x 768 Network interface 100 BaseT DirectX 9 0c Make sure the graphics card is set to 16 bit or 32 bit color depth and that Sun JVM is installed on your PC To play back live video ...

Страница 24: ...1 Disassembly The camera housing unit consists of the following parts CAUTION Installation should only be performed by qualified service personnel in accordance with the National Electrical Code or applicable local codes 1 Surface mount box certain models only 2 Camera module and mounting base 3 Inner liner with sealing ring 4 Dome with trim ring ...

Страница 25: ... bit loosen the three tamper resistant screws in the dome trim ring the screws remain in place 2 Remove the dome by pulling it off of the base 3 Remove the inner liner by pulling it off of the base 4 Remove the pink protection foam 5 Loosen the three Phillips screws Remove the single screw holding the camera module in place no keyhole 6 Rotate the camera module to remove it from the remaining two ...

Страница 26: ...e unit The method of mounting depends on the type of surface and whether other mounting hardware such as an electrical box a surface box or other accessories are used Refer to the dimensions drawing to find the exact position of the screw holes and the entry hole for the wires Use the surface mount box as a template for surface installation use the paper template for flush installation ...

Страница 27: ...urface mounting When using the surface mount box 1 With a side connection remove the cap covering the side entrance With a rear connection leave the cap in place 2 Attach the conduit to the surface mount box 3 Attach the surface mount box to the surface 4 Suspend the camera base from the plastic hook inside the surface mount box until the connections are made ...

Страница 28: ...meHD 720p IP Camera AR18 10 B013 v1 52 2011 06 Installation and Operation Manual Bosch Security Systems 5 2 2 Flush mount Figure 1 Flush mounting 57 6 2 27 57 6 2 27 33 3 1 31 66 5 2 62 PCD 133 5 25 Ø 8 m m 3x Ø 8 m m 3x 111 4 4 ...

Страница 29: ...sed and cables and conduits are properly sealed to prevent ingress of water Cable tree Use the following table to identify the wires in the cable tree Power connection 1 Use a class 2 power supply 24 VAC or 12 VDC 2 Connect the power wires red brown to the power supply connector 3 Connect the earth wire yellow green from the camera to the system earth of the installation to ensure correct EMC RFI ...

Страница 30: ... pair UTP network cable most types For applications that use shielded twisted pair STP connection cable and need to meet the EMC Alarm immunity standard EN50130 4 or the EMC Railway imunity standard EN50121 4 a shielded RJ45 female to female network cable connector not supplied shall be used Alarm Input Use the alarm input to connect external alarm devices such as door contacts or sensors A zero p...

Страница 31: ...mitted in sync with the video signal Refer to the cable tree table to identify the wire colors for connecting the audio input and output Audio input Line input level not suitable for direct microphone signal impedance 9 kOhm typical 5 5 Vpp maximum input voltage Audio output Line output level not suitable for direct speaker connection impedance 16 Ohm minimum 3 Vpp maximum output voltage Wiring Sh...

Страница 32: ...tes Power red IP connection green and IP traffic green flashing It can be disabled in the installer menu 5 3 5 Reset button With the power on use a small pointed object to press and hold the reset button beside the microSD card slot for more than 10 seconds to restore the factory defaults This is useful to restore the default IP address or to restore a previous version of the firmware if uploading...

Страница 33: ...4 Camera positioning The physical default position of the camera is that the bottom of the image corresponds to the indication BOTTOM on the housing The camera module position can be adjusted along three axes When adjusting the camera position ensure that the picture 1 Pan axis rotation 2 Tilt axis rotation 3 Twist axis rotation 90 ...

Страница 34: ...sing the network connection Before adjusting place the adjustment cap on the lens to ensure that the image sharpness is the same as when the dome is in place 1 In a web browser open the Len Wizard in the Camera Installer menu and select the wizard mode Default path http 192 168 0 1 lenswizard htm 2 To set the field of view of the varifocal lens loosen the focal length screw and turn the mechanism ...

Страница 35: ...stment cap from the lens 2 Place the inner liner in position aligning its fin with the bracket on the base 3 Place the dome onto the base and rotate until it clips into place If necessary clean its surface with a soft cloth 4 Place the sealing ring and the trim ring over the dome 5 Align the tamper resistant screws in the trim ring with the threaded ends in the mounting base 6 Use the supplied spe...

Страница 36: ...ows 1 24 hour Default installation mode to provide stable pictures over a 24 hour period These settings are optimized for out of the box installation 2 Traffic Capture high speed objects using default shutter in variable lighting conditions 3 Low light Provide extra enhancement such as AGC and SensUp to make usable pictures in low light conditions 4 Smart BLC Settings optimized to capture details ...

Страница 37: ...tically switches the filter depending on the observed light level The switching level is programmable In Auto switching mode the camera prioritizes motion the camera gives sharp images without motion blur as long as the light level permits or color the camera gives color pictures as long as the light level permits The camera recognizes IR illuminated scenes to prevent unwanted switching to color m...

Страница 38: ...camera can also be configured using the Bosch Video Management System 7 1 System requirements Microsoft Internet Explorer version 7 0 or higher Monitor resolution at least 1024 768 pixels 16 or 32 bit color depth Sun JVM installed Intranet or Internet network access The Web browser must be configured to enable Cookies to be set from the IP address of the unit In Windows Vista deactivate protected ...

Страница 39: ...nt or Bosch Video Management System connections are supported 7 2 1 Password protection in camera A camera offers the option of limiting access across various authorization levels If the camera is password protected a message to enter the password appears 1 Enter the user name and the associated password in the appropriate fields 2 Click OK If the password is correct the desired page is displayed ...

Страница 40: ... SETTINGS Note The RECORDINGS link is only visible if a direct iSCSI or microSD card has been configured for recording With VRM recording this option is not active Figure 7 1 Livepage 7 4 1 LIVEPAGE The LIVEPAGE is used to display and control the video stream Refer to Section 10 Operation via the browser page 112 for more information 7 4 2 RECORDINGS Click RECORDINGS in the application title bar t...

Страница 41: ...ed even if the power is interrupted Changes that influence the fundamental functioning of the unit for example firmware updates can only be made using the configuration menu The configuration menu tree allows all parameters of the unit to be configured The configuration menu is divided into Basic Mode and Advanced Mode Refer to Section 8 Basic Mode page 42 for more information on basic settings re...

Страница 42: ...alues or by selecting a pre defined value in a list field Saving changes After making changes in a window click Set to send the new settings to the device and save them there Clicking Set saves only the settings in the current window Changes in any other windows are ignored Click SETTINGS in the applications title bar to close the window without saving the changes Note Device time settings are los...

Страница 43: ...d allows all configuration settings to be changed user is the middle authorization level This user can operate the device play back recordings and also control a camera but cannot change the configuration live is the lowest authorization level It can only be used to view the live video image and switch between the different live image displays Use the various authorization levels to limit access P...

Страница 44: ...s are operating on the same time Device time date and time zone are shown Click Sync to PC to apply the system time from your computer to the device Time server IP address The camera can receive the time signal from a time server using various time server protocols and then use it to set the internal clock The device polls the time signal automatically once every minute Enter the IP address of a t...

Страница 45: ...P address allocation set this parameter to On to activate the automatic acceptance of DHCP assigned IP addresses Note Certain applications for example Bosch Video Management System use the IP address for the unique assignment of the device If using these applications the DHCP server must support the fixed assignment between IP address and MAC address and must be appropriately set up so that once a...

Страница 46: ...t the input and output levels with the sliders 8 7 Recording Record the images from the camera to a storage medium For long term authoritative images it is essential to use VRM or an appropriately sized iSCSI system 8 7 1 Storage medium 1 Select the required storage medium from the list 2 Click Start to start recording or Stop to end recording 8 8 System Overview This page provides general informa...

Страница 47: ...3 Click a sub menu The corresponding page is opened The settings are changed by entering new values or by selecting a pre defined value in a list field Saving changes Picture settings change immediately and do not have to be saved After making changes in other windows click Set to send the new settings to the device and save them there Clicking Set saves only the settings in the current window Cha...

Страница 48: ...le to identify the location unambiguously Initiator extension Add text to an initiator name to make identification easier in large iSCSI systems This text is added to the initiator name separated from it by a full stop period 9 2 2 Password A password prevents unauthorized access to the device The device recognizes three authorization levels service user and live service is the highest authorizati...

Страница 49: ...le if a live password is assigned a service and a user password should also be set When assigning passwords always start from the highest authorization level service and use different passwords Password Define and change a separate password for each level while logged in as service or if the device is not protected by a password Enter the password 19 characters maximum for the selected level Confi...

Страница 50: ...PC to apply the system time from your computer to the device Note It is important to ensure that the date time is correct for recording An incorrect date time setting could prevent correct recording Device time zone Select the time zone in which the system is located Daylight saving time The internal clock can switch automatically between normal and daylight saving time DST The device already cont...

Страница 51: ...amera can receive the time signal from a time server using various time server protocols and then use it to set the internal clock The device polls the time signal automatically once every minute Enter the IP address of a time server Time server type Select the protocol that is supported by the selected time server It is recommended to select the SNTP server protocol This protocol provides high ac...

Страница 52: ...This information can be useful for recorded video images however it does increase the processor s computing time Select Off if displaying milliseconds is not needed Alarm mode stamping Select On for a text message to be overlaid in the event of an alarm It can be displayed at a position of choice using the Custom option or it can be set to Off for no overlay information If the Custom option is sel...

Страница 53: ...or http www myhostname com images logo gif for access via the Internet Intranet For access via the Internet Intranet there must be a connection in order to display the image The image files are not stored on the camera To restore the original graphics delete the entries in the Company logo and Device logo fields Website language Select the language for the user interface here Company logo Enter th...

Страница 54: ... next to the video image as icons along with their assigned names If an alarm is active the corresponding icon changes color Uncheck the box to remove the alarm icons from the Livepage Show relay outputs The relay output is shown next to the video image as an icon along with its assigned name If a relay is switched the icon changes color Uncheck the box to remove the relay icons from the Livepage ...

Страница 55: ...n is visible Allow local recording Specify whether the icon for saving video sequences on the local memory should be displayed below the live image Video sequences can only be saved if this icon is visible Path for JPEG and video files Enter the path for the storage location of individual images and video sequences saved from the Livepage If necessary click Browse to find a suitable folder 9 3 3 L...

Страница 56: ...xiDomeHD 720p IP Camera AR18 10 B013 v1 52 2011 06 Installation and Operation Manual Bosch Security Systems File for system log Enter the path for saving the system log here If necessary click Browse to find a suitable folder ...

Страница 57: ...lected in the Mode menu The modes are defined as follows 1 24 hour Default installation mode to provide stable pictures over a 24 hour period These settings are optimized for out of the box installation 2 Traffic Capture high speed objects using default shutter in variable lighting conditions 3 Low light Provide extra enhancement such as AGC and SensUp to make usable pictures in low light conditio...

Страница 58: ...ired 6 Infrared Use this mode if the camera is viewing a scene lit by infrared light These modes are pre programmed by default but can be adjusted according to personal preferences The Mode menu allows selection and set up of picture enhancement functions for each mode If the changes are not satisfactory restore the default values for the mode Mode ID Enter a name for the selected mode Copy mode t...

Страница 59: ...ght levels a positive value gives more priority to peak light levels Video iris lens choose an average level for best results peak settings may cause oscillations Speed Adjust the speed of the video level control loop Slow Medium or Fast For most scenes it should remain at the default value 9 4 3 Shutter AGC Shutter Fixed allows a user defined shutter speed AES auto shutter the camera automaticall...

Страница 60: ...Note If Sensitivity up is active some noise or spots may appear in the picture This is normal camera behavior Sensitivity up may cause some motion blur on moving objects Gain AGC the camera automatically sets the gain to the lowest possible value needed to maintain a good picture Fixed sets Fixed gain value Maximum gain Fixed gain Selects the maximum value the gain can have during AGC operation 0 ...

Страница 61: ... night Auto the camera switches the IR cut off filter on and off depending on the scene illumination level Monochrome the IR cut off filter is removed giving full IR sensitivity Color the camera always produces a color signal regardless of light levels Switch level Set the video Switch level at which the camera in Auto mode switches to monochrome operation 15 to 0 to 15 A low negative value means ...

Страница 62: ...stems IR contrast There are two modes for IR contrast Enhanced the camera optimizes contrast in applications with high IR illumination levels Select this mode for IR 730 to 940 nm light sources and for scenes with grass and green foliage Normal the camera optimizes contrast in mono applications with visible light illumination ...

Страница 63: ... increases the visibility of details even when scene contrast is less than full range due to mist fog etc Sharpness level Adjusts the black level between 15 and 15 Zero position of slider corresponds to the factory default black level A low negative value makes the picture less sharp Increasing sharpness brings out more detail Extra sharpness can enhance the details of license plates facial featur...

Страница 64: ...d Fast Medium or Slow of the white balance control loop R gain Offsets factory white point alignment reducing red introduces more cyan ATW and AWBhold 5 to 5 adjusts the Red gain to optimize the white point Manual 50 to 50 adjusts the Red gain B gain Offsets factory white point alignment reducing blue introduces more yellow AWBhold 5 to 5 adjusts the B gain to optimize the white point Manual 50 to...

Страница 65: ...ons The settings are made individually for each stream Pre programmed profiles Eight definable profiles are available The pre programmed profiles give priority to different parameters HD high quality low latency High resolution for high bandwidth connections HD high quality High resolution with lower data rate HD low bandwidth High resolution for low bandwidth connections SD high quality low laten...

Страница 66: ...rofile name Enter a new name for the profile here Do not use any special characters for example Target bit rate To optimize utilization of the bandwidth in the network limit the bit rate for the camera The target bit rate should be set according to the desired picture quality for typical scenes with no excessive motion For complex images or frequent changes of image content due to frequent movemen...

Страница 67: ... quality to specific requirements The setting is based on the H 264 quantization parameter QP GOP structure Select the structure you require for the Group of Pictures Depending on whether you place greater priority on having the lowest possible delay IP frames only or using as little bandwidth possible you choose IP IBP or IBBP I frame distance Use the slider to set the distance between I frames t...

Страница 68: ...ically adjusts to the optimum combination of movement and image definition focus The value 9 represents maximum image quality a value of 51 represents minimum quality With the slide control define a control range from a chosen value to 51 The encoder delivers the best possible quality within this control range while maintaining the maximum bit rate Default Click Default to return the profile to th...

Страница 69: ... the profile selected on the Recording Profiles page is used Preview Previews of streams 1 and 2 can be shown 1 Click Preview to display a preview of the video for streams 1 and 2 the current profile is shown above the preview 2 Click 1 1 Live View below a preview to open a viewing window for that stream Various additional items of information are shown across the top of the window 3 Click Preview...

Страница 70: ...efine the area for each of the masks 9 4 10 Audio Select the microphone or line in connector as the Audio input or switch it off Adust the Input volume with the slider Switch the Audio output On or Off Select G 711 or L16 as the audio Recording format The default value is G 711 Select L16 if you want better audio quality with higher sampling rates This requires approximately eight times the G 711 ...

Страница 71: ...show a video test signal Pattern Select the desired test pattern to help with installation and fault finding Main frequency Select 50 Hz or 60 Hz as the main frequency for the camera Note Shutter times and frame rates are affected by the value selected here Lens Wizard Click Lens Wizard to open a separate window which can be used to focus the camera lens To focus the lens on a particular area in t...

Страница 72: ...2 2011 06 Installation and Operation Manual Bosch Security Systems Restore all defaults Click Restore all defaults to restore the factory defaults for the camera A confirmation screen appears Allow 5 seconds for the camera to optimize the picture after a mode reset ...

Страница 73: ... all recording when accessing an iSCSI system The VRM is an external program for configuring recording tasks for video servers For further information contact your local customer service at Bosch Security Systems 9 5 1 Storage Management Device manager If the VRM option is activated the VRM Video Recording Manager manages all recording and no further settings can be configured here Note Activating...

Страница 74: ...e overview field displays the logical drives Local Media The supported local recording media is displayed in the storage overview field Activating and Configuring Storage Media The storage overview displays the available storage media Select individual media or iSCSI drives and transfer these to the Managed storage media list Activate the storage media in this list and configure them for storage N...

Страница 75: ...lder recordings option to specify which older recordings can be overwritten once the available memory capacity has been used Recording 1 corresponds to stream 1 Recording 2 corresponds to stream 2 Note If older recordings are not allowed to be overwritten when the available memory capacity has been used the recording in question is stopped Specify limitations for overwriting old recordings by conf...

Страница 76: ...h Security Systems Deactivating Storage Media Deactivate any storage medium from the Managed storage media list It is then no longer used for recordings 1 Click a storage medium in the Managed storage media list to select it 2 Click Remove below the list The storage medium is deactivated and removed from the list ...

Страница 77: ...am when recording The properties of the profiles are defined on the Encoder Profile page The profile selected is used for the stream instead of the Non recording profile selected on the Encoder Streams page Recording includes Specify whether in addition to video data audio or metadata for example alarms or VCA data should also be recorded Including metadata could make subsequent searches of record...

Страница 78: ... Alarm input Motion Audio alarm Video loss alarm that is to trigger a recording Select the Virtual alarm sensors that are to trigger a recording via RCP commands or alarm scripts for example 9 5 3 Retention Time Specify the retention times for recordings If the available memory capacity of a medium has been used older recordings are only overwritten if the retention time entered here has expired M...

Страница 79: ...use button to deselect any of the intervals 4 Click Select All to select all of the intervals to be assigned to the selected profile 5 Click Clear All to deselect all of the intervals 6 When finished click Set to save the settings to the device Holidays Define holidays whose settings will override the settings for the normal weekly schedule 1 Click the Holidays tab Days that have already been defi...

Страница 80: ...g After completing configuration activate the recording schedule and start recording Modify the configuration at any time 1 Click Start to activate the recording schedule 2 Click Stop to deactivate the recording schedule Recordings that are currently running are interrupted Recording status The graphic indicates the recording activity An animated graphic is seen when recording is taking place 9 5 ...

Страница 81: ...ows input 1 so that the device maintains the connection for as long as an alarm exists Number of destination IP address Specify the numbers of the IP addresses to be contacted in the event of an alarm The device contacts the remote locations one after the other in the numbered sequence until a connection is made Destination IP address For each number enter the corresponding IP address for the desi...

Страница 82: ...local network select UDP Please note that in some circumstances in the event of an alarm a larger bandwidth must be available on the network for additional video images if Multicast operation is not possible To enable Multicast operation select the UDP option for the Video transmission parameter here and on the Network page Stream Select a stream to be transmitted Remote port Select a browser port...

Страница 83: ...the position of the image in a split screen SSL encryption SSL encryption protects data used for establishing a connection such as the password By selecting On only encrypted ports are available for the Remote port parameter SSL encryption must be activated and configured on both sides of a connection The appropriate certificates must also have been uploaded Configure and activate encryption for m...

Страница 84: ... algorithms Such changes can be due to movements in the camera s field of view Select various VCA configurations and adapt these to your application as required The Silent MOTION configuration is active by default In this configuration metadata is created to facilitate searches of recordings however no alarm is triggered 1 Select a VCA configuration and make the required settings 2 If necessary cl...

Страница 85: ...ify the file name and where to save it 4 Click Load to load a saved profile A new window opens in which to select the profile file and specify where to save the file To rename a profile 1 To rename the file click the icon to the right of the list field and enter the new profile name in the field Do not use any special characters for example 2 Click the icon again The new profile name is saved The ...

Страница 86: ... Bosch Security Systems Motion detector Motion detection is available for the Motion analysis type For the detector to function the following conditions must be met Analysis must be activated At least one sensor field must be activated The individual parameters must be configured to suit the operating environment and the desired responses The sensitivity must be set to a value greater than zero No...

Страница 87: ...s activated an alarm event must last at least 1 second to trigger an alarm Selecting the area Select the areas of the image to be monitored by the motion detector The video image is subdivided into square sensor fields Activate or deactivate each of these fields individually To exclude particular regions of the camera s field of view from monitoring due to continuous movement by a tree in the wind...

Страница 88: ...set time interval in seconds has elapsed and then only if the triggering condition still exists If the original condition has been restored before this time interval elapses the alarm is not triggered This avoids false alarms triggered by short term changes for example cleaning activities in the direct field of vision of the camera Global change slider Set how large the global change in the video ...

Страница 89: ...ce check Save a reference image that can be continuously compared with the current video image If the current video image in the marked areas differs from the reference image an alarm is triggered This detects tampering that would otherwise not be detected for example if the camera is turned 1 Click Reference to save the currently visible video image as a reference 2 Click Select Area and select t...

Страница 90: ...bdivided into square fields Activate or deactivate each of these fields individually Select only those areas for reference monitoring in which no movement takes place and that are always evenly lit as false alarms could otherwise be triggered 1 Click Select Area to configure the sensor fields A new window opens 2 If necessary click Clear All first to clear the current selection fields marked yello...

Страница 91: ...e selected profile 3 Use the right mouse button to deselect any of the intervals 4 Click Select All to link all time intervals to the selected profile 5 Click Clear All to deselect all of the intervals 6 When finished click Set to save the settings in the device Holidays Define holidays on which a profile should be active that are different to the standard weekly schedule 1 Click the Holidays tab ...

Страница 92: ...eHD 720p IP Camera AR18 10 B013 v1 52 2011 06 Installation and Operation Manual Bosch Security Systems 3 Click OK The item is deleted from the table and the window closes 4 The process must be repeated for deleting additional days ...

Страница 93: ...ive Select the VCA configuration here that is to be enabled via an active trigger A green check mark to the right of the list field indicates that the trigger is active Trigger inactive Select the VCA configuration here that is to be activated if the trigger is not active A green check mark to the right of the list field indicates that the trigger is inactive Delay s Select the delay period for th...

Страница 94: ...the VIDOS and Bosch Video Management System programs Enter a unique and clear name here Do not use any special characters for example Signal Ranges Exclude particular signal ranges in order to avoid false alarms For this reason the total signal is divided into 13 tonal ranges mel scale Check or uncheck the boxes below the graphic to include or exclude individual ranges Threshold Set up the thresho...

Страница 95: ... Transfer Protocol Outgoing e mails are sent to the mail server via the address entered Otherwise leave the box blank 0 0 0 0 SMTP user name Enter a registered user name for the chosen mail server SMTP password Enter the required password for the registered user name Format Select the data format of the alarm message Standard with JPEG e mail with JPEG image file attachment SMS e mail in SMS forma...

Страница 96: ...ess Enter the e mail address for alarm e mails here The maximum address length is 49 characters Sender name Enter a unique name for the e mail sender for example the location of the device This makes it easier to identify the origin of the e mail Test e mail Click Send Now to test the e mail function An alarm e mail is immediately created and sent ...

Страница 97: ... the product DVD supplied As an alternative to the alarm settings on the various alarm pages enter the desired alarm functions in script form here This will overwrite all settings and entries on the other alarm pages 1 Click Examples under the Alarm Task Editor field to see some script examples A new window opens 2 Enter new scripts in the Alarm Task Editor field or change existing scripts in line...

Страница 98: ...he LIVEPAGE Do not use any special characters for example Action Select the camera mode to switch to when alarm input 1 is triggered Note See Section 9 6 8 Alarm Task Editor page 97 for information on alarm actions based on alarm inputs 9 7 2 Relay Configure the switching behavior of the relay output Select different events that automatically activate an output For example turn on a floodlight by ...

Страница 99: ...me The relay can be assigned a name here The name is shown on the button next to Trigger relay The LIVEPAGE can also be configured to display the name next to the relay icon Do not use any special characters for example Trigger relay Click the button to switch the relay manually for example for testing purposes or to operate a door opener ...

Страница 100: ...ses after the reboot Automatic IP assignment If a DHCP server is employed in the network for the dynamic assignment of IP addresses activate acceptance of IP addresses automatically assigned to the device Certain applications VIDOS Bosch Video Management System Archive Player Configuration Manager use the IP address for the unique assignment of the device If using these applications the DHCP serve...

Страница 101: ...ol For use in a local network choose UDP Multicast operation is only possible with the UDP protocol The TCP protocol does not support multicast connections The MTU value in UDP mode is 1514 bytes HTTP browser port Select a different HTTP browser port from the list if required The default HTTP port is 80 To limit connection to HTTPS deactivate the HTTP port To do this activate the Off option HTTPS ...

Страница 102: ...ETH Depending on the device connected it may be necessary to select a special operation type Network MSS Byte Set the maximum segment size for the IP packet s user data here This gives the option to adjust the size of the data packets to the network environment and to optimize data transmission Please comply with the MTU value of 1 514 bytes in UDP mode iSCSI MSS Byte Specify a higher MSS value fo...

Страница 103: ...nter the password registered at DynDNS org here Force registration now Force the registration by transferring the IP address to the DynDNS server Entries that change frequently are not provided in the Domain Name System It is a good idea to force the registration when setting up the device for the first time Only use this function when necessary and no more than once a day to avoid the possibility...

Страница 104: ...s not send the traps automatically and will only reply to SNMP requests If one or two SNMP host addresses are entered SNMP traps are sent automatically Select Off to deactivate the SNMP function 1 SNMP host address 2 SNMP host address To send SNMP traps automatically enter the IP addresses of one or two target devices here SNMP traps To choose which traps are sent 1 Click Select A dialog box appea...

Страница 105: ... metadata input The device can receive data from an external TCP sender for example an ATM or POS device and store it as metadata Select the port for TCP communication Select Off to deactivate the function Enter a valid Sender IP address 9 8 3 Multicast In addition to a one to one connection between a camera and a single receiver unicast the camera can enable multiple receivers to receive the vide...

Страница 106: ...ulticast function To do this check the box and then enter the multicast address Multicast Address Enter a valid multicast address to be operated in multicast mode duplication of the data stream in the network With the setting 0 0 0 0 the encoder for the stream operates in multi unicast mode copying of data stream in device The camera supports multi unicast connections for up to five simultaneously...

Страница 107: ...and automatically incremented by 1 When it reaches 255 it starts again from 000 Date time suffix The date and time are automatically added to the file name When setting this parameter ensure that the date and time of the device are always set correctly For eample the file snap011010_114530 jpg was stored on October 1 2010 at 11 45 and 30 seconds Posting interval Enter the interval in seconds at wh...

Страница 108: ... FlexiDomeHD 720p IP Camera AR18 10 B013 v1 52 2011 06 Installation and Operation Manual Bosch Security Systems 9 8 5 Encryption If an encryption license is installed this submenu gives access to the encryption parameters ...

Страница 109: ...wnload area To update the firmware 1 First store the firmware file on your hard disk 2 Enter the full path for the firmware file in the field or click Browse to locate and select the file 3 Click Upload to begin transferring the file to the device The progress bar allows you to monitor the transfer Service Maintenance Licenses System Overview CAUTION Before starting a firmware update make sure to ...

Страница 110: ...gs 1 Click Download a dialog box appears 2 Follow the instructions to save the current settings To load configuration data from the computer to the device 1 Enter the full path of the file to upload or click Browse to select the desired file 2 Make certain that the file to be loaded comes from the same device type as the device to be reconfigured 3 Click Upload to begin transmission to the device ...

Страница 111: ...ce to send it to Customer Service for support purposes Click Download and select a storage location for the file Note Make sure that the HTTPS browser port is not set to Off and TLS 1 0 support is activated for your browser 9 9 2 Licenses This window is for the activation of additional functions by entering activation codes An overview of installed licenses is shown 9 9 3 System Overview This wind...

Страница 112: ...tion various text overlays may be visible on the live video image Other information may also be shown next to the live video image on the Livepage The display depends on the settings on the LIVEPAGE Functions page Figure 10 1 Livepage 10 1 1 Processor load When accessing the camera with a browser the processor load and network information is available in the upper right of the window next to the B...

Страница 113: ...g information Decoding error The frame might show artefacts due to decoding errors If subsequent frames reference this corrupted frame they might also show decoding errors as well but won t be marked with the decoding error icon Alarm flag set on media item Communication error Any kind of communication error is indicated by this icon Cause can be a connection failure to the storage medium a protoc...

Страница 114: ... the camera and the connection These messages can be saved automatically in a file Events such as the triggering or end of alarms are shown in the Event Log field These messages can be saved automatically in a file To delete the entries click the icon in the top right hand corner of the relevant field 10 1 5 Saving snapshots Individual images from the video sequence that is currently being shown o...

Страница 115: ... a recording is in progress 2 Click the recording icon again to stop recording Play back saved video sequences using the Player from Bosch Security Systems 10 1 7 Running recording program The hard drive icon below the camera images on the Livepage changes during an automatic recording The icon lights up and displays a moving graphic to indicate a running recording If no recording is taking place ...

Страница 116: ...Recording 1 or 2 in the drop down menu The contents for 1 and 2 are identical only the quality and location may be different 2 Use the arrow buttons to browse the list 3 Click a track The playback for the selected sequence starts Export to FTP Click Export to FTP to send the current track to the FTP server If required change the times within the selected range 10 2 1 Controlling playback A time ba...

Страница 117: ...owing functions Start Pause playback Jump to start of active sequence or to previous sequence Jump to start of the next video sequence in the list Slide control Continuously select playback speed by means of the speed regulator Bookmarks In addition set markers in the sequences so called bookmarks and jump directly to these These bookmarks are indicated as small yellow arrows above the time interv...

Страница 118: ...ions Therefore check that it works properly after installation and configuration This is the only way to ensure that the camera will function as intended in the event of an alarm Your check should include the following functions Can the camera be called up remotely Does the camera transmit all the data required Does the camera respond as desired to alarm events Is it possible to control peripheral...

Страница 119: ...nections Check all cables plugs contacts and connections Incorrect encoder stream property set for connection to hardware decoder Select the H 264 BP bit rate limited option on the Encoder Streams configuration page No connection established no image transmission The unit s configuration Check all configuration parameters Faulty installation Check all cables plugs contacts and connections Wrong IP...

Страница 120: ... connection is free and then call the sender again The unit does not report an alarm Alarm source is not selected Select possible alarm sources on the Alarm sources configuration page No alarm response specified Specify the desired alarm response on the Alarm connections configuration page if necessary change the IP address Control of cameras or other units is not possible The cable connection bet...

Страница 121: ... 2 Write down the information or print out the page The unit is not operational after a firmware upload Power failure during programming by firmware file Have the unit checked by Customer Service and replace if necessary Incorrect firmware file Enter the IP address of the unit followed by main htm in your Web browser and repeat the upload Placeholder with a red cross instead of the ActiveX compone...

Страница 122: ...properly connected to the network Check the cable connections in this case The device is not correctly integrated into the network Check the IP address subnet mask and gateway address 12 2 Repairs 12 2 1 Transfer and disposal The camera should only be passed on together with this installation guide The unit contains environmentally hazardous materials that must be disposed of according to law Defe...

Страница 123: ...ffic Low light SmartBLC Low noise Infrared Dynamic range 70 dB 15 bit image processing SNR 50 dB SmartBLC On Off AGC AGC On 0 35 dB or Off White Balance ATW AWB hold and manual 2500 to 10000K Shutter Auto 1 60 1 50 to 1 10000 selectable Auto 1 60 1 50 to 1 150000 automatic fixed selectable Sens Up Adjustable from Off to 10x AutoBlack Automatic continuous Off DNR Automatic noise filtering On Off se...

Страница 124: ...fields s adjustable Network protocols HTTP HTTPs SSL TCP UDP ICMP RTSP RTP Telnet IGMPv2 v3 SMTP SNTP FTP DHCP client ARP DNS DDNS NTP SNMP UPnP 802 1X iSCSI Encryption TLS 1 0 SSL AES optional Alarm input 1 Non isolated closing contact TTL logic 5V nominal 40 VDC max DC coupled with 22 kOhm pull up to 3 3 Relay output 1 Maximum voltage 30 VAC or 40 VDC Maximum 0 5 A continuous 10 VA Audio input L...

Страница 125: ...D 720p IP Camera Technical Data en 125 Bosch Security Systems Installation and Operation Manual AR18 10 B013 v1 52 2011 06 13 1 1 Accessories Contact your Bosch representative for the latest available accessories ...

Страница 126: ...LAN accordingly A ARP Address Resolution Protocol a protocol for mapping MAC and IP addresses B Baud Unit of measure for the speed of data transmission bps Bits per second the actual data rate C CF CompactFlash interface standard for digital storage media amongst other things Used in computers in the form of CF cards digital cameras and Personal Digital Assistants PDA CIF Common Intermediate Forma...

Страница 127: ...es and inter frames are arranged H H 264 Standard for high efficiency video compression based on the predecessors MPEG 1 MPEG 2 and MPEG 4 H 264 typically achieves a coding efficiency around three times as high as MPEG 2 This means that comparable quality can be achieved at around a third of MPEG 2 data quantity HD 720p High definition 1280 x 720 pixel progressive scan image HTTP Hypertext Transfe...

Страница 128: ...mall Computer System Interface Protocol that manages storage via a TCP IP network iSCSI enables access to stored data from everywhere in the network ISDN Integrated Services Digital Network Comprised of digital telephony and data transport services offered by regional telephone carriers ISDN involves the digitization of the telephone network which permits voice data text graphics music video and o...

Страница 129: ...yte figure for the user data in a data packet N Net mask A mask that explains which part of an IP address is the network address and which part is the host address It is usually written in dotted decimal notation for example 255 255 255 192 NTP Network Time Protocol a standard for synchronizing computer system clocks via packet based communication networks NTP uses the connectionless network proto...

Страница 130: ...s and service purposes for camera and DVR products RTP Realtime Transport Protocol a transfer protocol for real time video and audio S SFP Small Form factor Pluggable small standardized module for network connections designed as a plug connector for high speed network connections SNIA Storage Networking Industry Association association of companies for defining the iSCSI standard SNMP Simple Netwo...

Страница 131: ...data packet in station transfers U UDP User Datagram Protocol One of the core protocols of the Internet Protocol suite URL Uniform Resource Locator Previously Universal Resource Locator The unique address for a file that is accessible on the Internet UTP Unshielded Twisted Pair A variant of twisted pair cabling UTP cable is not surrounded by any shielding W WAN Wide Area Network A long distance li...

Страница 132: ...132 en Glossary FlexiDomeHD 720p IP Camera AR18 10 B013 v1 52 2011 06 Installation and Operation Manual Bosch Security Systems ...

Страница 133: ......

Страница 134: ...Bosch Security Systems www boschsecurity com Bosch Security Systems 2011 ...

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