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en | Troubleshooting

FlexiDome2X IP Camera

AR18-10-B006 | v1.1 | 2010.06

Installation and Operation Manual

Bosch Security Systems

11.2

Resolving problems

The following table is intended to help identify the causes of

malfunctions and correct them where possible.

Malfunction

Possible causes

Solution

No image

transmission to

remote location.

Defective camera.

Connect a local monitor

to the camera and check

the camera function.

Faulty cable connections. Check all cables, plugs,

contacts and

connections.

Incorrect encoder stream

property set for

connection to hardware

decoder.

Select the

H.264 BP+

(HW decoder)

option on

the

Encoder Streams

configuration page.

No connection

established, no

image transmission.

The unit's configuration.

Check all configuration

parameters.

Faulty installation.

Check all cables, plugs,

contacts and

connections.

Wrong IP address.

Check the IP addresses

(terminal program).

Faulty data transmission

within the LAN.

Check the data

transmission with ping.

The maximum number of

connections has been

reached.

Wait until there is a free

connection and call the

transmitter again.

Содержание FlexiDome NDN-498V03

Страница 1: ...FlexiDome2X IP Camera NDN 498 en Installation and Operation Manual ...

Страница 2: ......

Страница 3: ...oduction 16 2 1 Features 16 3 System Information 18 3 1 Overview of functions 18 3 1 1 Progressive scan 18 3 1 2 Day Night function 18 3 1 3 Wide dynamic range 18 3 1 4 Tri streaming 19 3 1 5 ONVIF Open Network Video Interface Forum 19 3 1 6 Audio 19 3 1 7 Alarm I O 19 3 1 8 Tamper detection and motion detectors 19 3 1 9 Video encoding 19 3 1 10 Multicast 19 3 1 11 Power over Ethernet 20 3 1 12 En...

Страница 4: ... 2 3 Make the connections 32 5 2 4 Indication LED 34 5 2 5 Reset button 34 5 2 6 Mount the camera 34 5 3 Camera positioning 35 5 3 1 Focal length and focus 36 5 3 2 Closing the unit 37 6 Camera set up 38 6 1 Camera menu navigation 38 6 2 Install menu 39 6 2 1 Pre defined modes 39 6 2 2 Network submenu 41 6 2 3 Defaults submenu 41 6 2 4 Lens Wizard submenu 42 6 3 Day Night switching 42 7 Browser co...

Страница 5: ...mera name 49 8 2 2 Password 49 8 3 Date Time 50 8 4 Network 51 8 5 Encoder Profile 52 8 6 Audio 52 8 7 Recording 52 8 7 1 Storage medium 52 8 8 System Overview 52 9 Advanced Mode 53 9 1 Advanced Mode menu tree 53 9 2 General 55 9 2 1 Identification 55 9 2 2 Password 55 9 2 3 Date Time 56 9 2 4 Display Stamping 58 9 3 Web Interface 60 9 3 1 Appearance 60 9 3 2 LIVEPAGE Functions 61 9 3 3 Logging 62...

Страница 6: ...cheduler 82 9 7 5 Recording Status 83 9 8 Alarm 84 9 8 1 Alarm Connections 84 9 8 2 Video Content Analyses VCA 87 9 8 3 VCA configuration Profiles 88 9 8 4 VCA configuration Scheduled 94 9 8 5 VCA configuration Event triggered 96 9 8 6 Audio Alarm 97 9 8 7 Alarm E Mail 98 9 8 8 Alarm Task Editor 100 9 9 Interfaces 101 9 9 1 Alarm input 101 9 9 2 Relay 101 9 10 Network 103 9 10 1 Network 103 9 10 2...

Страница 7: ...Saving snapshots 115 10 1 6 Recording video sequences 115 10 1 7 Running recording program 116 10 1 8 Audio communication 116 10 2 Recordings page 117 10 2 1 Controlling playback 117 11 Troubleshooting 119 11 1 Function test 119 11 2 Resolving problems 120 11 3 Customer service 122 12 Maintenance 123 12 1 Testing the network connection 123 12 2 Repairs 123 12 2 1 Transfer and disposal 123 13 Techn...

Страница 8: ...ituation such as Dangerous Voltage inside the product If not avoided this will result in an electrical shock serious bodily injury or death WARNING Medium risk Indicates a potentially hazardous situation If not avoided this could result in minor or moderate bodily injury CAUTION Low risk Indicates a potentially hazardous situation If not avoided this could result in property damage or risk of dama...

Страница 9: ...er equipment including amplifiers that produce heat 3 Never spill liquid of any kind on the unit 4 Take precautions to protect the unit from power and lightning surges 5 Adust only those controls specified in the operating instructions 6 Operate the unit only from the type of power source indicated on the label 7 Unless qualified do not attempt to service a damaged unit yourself Refer all servicin...

Страница 10: ...ser supplied wiring must be in compliance with electrical codes Class 2 power levels If 24 VAC is used do not ground the 24 VAC supply at the terminals or at the unit s power supply terminals PoE Use only approved PoE devices Power over Ethernet can be connected at the same time as a 12 VDC or 24 VAC power supply Earth connection The unit must be connected to earth Connection The unit has connecti...

Страница 11: ...h can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced r...

Страница 12: ... particulière Il est possible de déterminer la production d interférences en mettant l appareil successivement hors et sous tension tout en contrôlant la réception radio ou télévision L utilisateur peut parvenir à éliminer les interférences éventuelles en prenant une ou plusieurs des mesures suivantes Modifier l orientation ou l emplacement de l antenne réceptrice Éloigner l appareil du récepteur ...

Страница 13: ...ects of this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT Disposal Your Bosch product was developed and manufactured with high quality material and components that can be recycled and reused This symbol means that electronic and electrical appliances which have rea...

Страница 14: ...s protected by copyright All rights reserved Trademarks All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly Note This manual has been compiled with great care and the information it contains has been thoroughly verified The text was complete and correct at the time of printing The ongoing development of the products m...

Страница 15: ...gital Equipment Corporation Permission to use copy modify distribute and sell this software and its documentation for any purpose and without fee is hereby granted provided that the above copyright notices appear in all copies and that both those copyright notices and this permission notice appear in supporting documentation and that the names of Adobe Systems and Digital Equipment Corporation not...

Страница 16: ...e clear images while reducing bandwidth and storage requirements It is also ONVIF compliant to improve compatibility during system integration The camera operates as a network video server and transmits video and control signals over data networks such as Ethernet LANs and the Internet The camera is easy to install and ready to use Features include Progressive scan True Day Night performance with ...

Страница 17: ...et interface 10 100 Base T Power over Ethernet PoE Remote control of all built in functions via TCP IP Password protection to prevent unauthorized connection or configuration changes Event driven automatic connection for example at switch on and for alarms Fast convenient configuration using the integrated Web server and a browser Firmware update through flash memory Convenient upload and download...

Страница 18: ...ogressively scanned images are generally sharper than interlaced images 3 1 2 Day Night function The Day Night function provides enhanced night viewing by increasing the IR sensitivity The motorized IR filter can be removed in low light or IR illuminated applications The IR filter switches from color to monochrome automatically by sensing the illumination level In auto switching mode the camera pr...

Страница 19: ...dio recording 3 1 7 Alarm I O The alarm input can be used to control the functionality of the unit An alarm output can control external devices 3 1 8 Tamper detection and motion detectors The camera offers a wide range of configuration options for alarm signaling in the event of tampering with the camera An algorithm for detecting movement in the video image is also part of the scope of delivery a...

Страница 20: ... a receiver Computers with decoding software such as VIDOS or computers with the Microsoft Internet Explorer web browser installed can also be used as receivers 3 1 14 Recording The camera can be used with an iSCSI server connected via the network to store long term recordings 3 1 15 Snapshots Individual video frames snapshots can be called up as JPEG images stored on the hard drive or displayed i...

Страница 21: ...mera System Information en 21 Bosch Security Systems Installation and Operation Manual AR18 10 B006 v1 1 2010 06 possible Configuration settings can be stored as files on a computer and copied from one camera to another ...

Страница 22: ...audio and data across any IP network It is designed to work with Bosch CCTV products as part of a total video surveillance management system Integrate your existing components into one easy to manage system or use Bosch s full line capabilities and benefit from a complete surveillance solution based on cutting edge technology and years of experience VIDOS The camera video server and VIDOS software...

Страница 23: ...e camera such as controlling relays remote control of peripheral devices and remote configuration DiBos can use alarm inputs to trigger actions and when motion detection Motion is active can record the relevant cells making intelligent motion detection possible Divar 700 Series The Divar 700 Series of digital video recorders can view and record images from the camera via a network connection The D...

Страница 24: ...iver bit for tamper resistant screws Lens adjustment cap RJ45 female to female network cable connector Template for flush mount DVD ROM mini Manual System requirements Configuration Manager BVIP Lite Suite MPEG ActiveX control DirectX control Microsoft Internet Explorer Sun JVM Player and Archive Player Adobe Acrobat Reader Quick install instructions Safety instructions If equipment has been damag...

Страница 25: ...stems such as VIP XD as a receiver and a connected video monitor or Divar 700 Series Digital Video Recorder The minimum PC requirements are Operating platform A PC running Windows XP or Windows Vista with IE 7 0 Processor Dual core 3 0 GHz RAM memory 256 MB Monitor resolution 1024 x 768 Network interface 100 BaseT DirectX 9 0c Make sure the graphics card is set to 16 bit or 32 bit color depth and ...

Страница 26: ... the DVD into the DVD ROM drive of the computer If the DVD does not start automatically open the DVD in Windows Explorer and double click the index html file to start the installation 2 Select a language from the list box at the top 3 Click Tools in the menu 4 Click Archive Player the installation starts 5 Follow the instructions in the installation program The Archive Player is installed together...

Страница 27: ...wing parts To disassemble the unit proceed as follows 1 Using the special screwdriver bit loosen the three tamper resistant screws in the trim ring the screws remain in place CAUTION Installation should only be performed by qualified service personnel in accordance with the National Electrical Code or applicable local codes 1 Surface mount box 2 Camera module and mounting base 3 Inner liner with s...

Страница 28: ...mera module in place no keyhole 6 Rotate the camera module to remove it from the remaining two screws 5 1 2 Flush mount version The camera housing unit consists of the following parts To disassemble the unit proceed as follows 1 Using the special screwdriver bit loosen the three tamper resistant screws in the trim ring the screws remain in place 2 Remove the trim ring with dome by pulling it off o...

Страница 29: ...face mounted then use the Surface Mount Box SMB The SMB is sold as a separate item VDA 455SMB but the inner plastic cover should be removed as it is only needed for analog cameras Certain versions of the FlexiDome are supplied with the Surface Mount Box already included please check the ordering number Other mounting accessories are also sold separately Refer to the dimensions drawing to find the ...

Страница 30: ...ce mount box 1 With a side connection remove the cap covering the side entrance With a rear connection leave the cap in place 2 Attach the conduit to the surface mount box 3 Attach the surface mount box to the surface 4 Suspend the camera base from the plastic hook inside the surface mount box until the connections are made Note The surface mount box can be attached to a 4S box if required ...

Страница 31: ...nstallation en 31 Bosch Security Systems Installation and Operation Manual AR18 10 B006 v1 1 2010 06 5 2 2 Flush mount Figure 1 Flush mounting 57 6 2 27 57 6 2 27 95 3 74 33 3 1 31 66 5 2 62 Ø 8 m m 3x Ø 8 m m 3x PCD 133 5 25 ...

Страница 32: ...water Cable tree Use the following table to identify the wires in the cable tree Power connection 1 Use a class 2 power supply 24 VAC or 12 VDC 2 Connect the power wires red brown to the power supply connector 3 Connect the earth wire yellow green from the camera to the system earth of the installation to ensure correct EMC RFI and safety protection Note For a DC supply the polarity is important I...

Страница 33: ...wisted pair STP connection cable and need to meet the EMC Alarm immunity standard EN50130 4 or the EMC Railway imunity standard EN50121 4 a shielded RJ45 female to female network cable connector not supplied shall be used Alarm input output Use the alarm input to connect external alarm devices such as door contacts or sensors A zero potential make contact or switch can be used as the actuator use ...

Страница 34: ...maximum cable lengths for audio line input and output levels 5 2 4 Indication LED The multicolored LED beside the navigation buttons indicates Power red IP connection green and IP traffic green flashing It can be disabled in the Settings Camera Installer Options menu 5 2 5 Reset button With the power on use a small pointed object to press and hold the reset button beside the navigation buttons for...

Страница 35: ...o the miniature 2 5 mm jack socket on the printed circuit board using the optional monitor cable S1460 This monitor jack socket provides a composite video signal with sync for installation purposes only 1 Heater 2 Monitor jack socket 3 Thumbwheels 4 Navigation buttons 5 indication LED and reset button 5 Focal length 6 Focus A Pan axis rotation B Tilt axis rotation C Twist axis rotation A B C ...

Страница 36: ... ceilings or sidewall mounting rotate the base of the lens as necessary to align the picture shown on the monitor Do not rotate more than 340 5 3 1 Focal length and focus Before adjusting place the adjustment cap on the lens to ensure that the image sharpness is the same as when the dome is in place 1 Press and hold the menu select center button until the Install menu appears Select the Set Back F...

Страница 37: ...osing the unit When the camera position is set and all adjustments have been made close the unit 1 If necessary remove the monitor cable S1460 from the monitor jack socket 2 Place the inner liner in position aligning its fin with the bracket on the base 3 Place the dome onto the base and rotate until it clips into place If necessary clean its surface with a soft cloth 4 Place the sealing ring and ...

Страница 38: ...ed for navigating through menu system To open the install menu and enable the analog video output press and hold the center key for approximately two seconds This turns off the IP video stream Use the up or down keys to scroll through a menu Use the left or right keys to move through options or to set parameters When in a menu quickly double press the menu select key to restore the selected item t...

Страница 39: ... modes There are six pre defined modes with settings to make configuration easier Select one of the six pre defined modes in the Install Mode submenu The modes are defined as follows 1 24 hour Default installation mode to provide stable pictures over a 24 hour period These settings are optimized for out of the box installation 2 Traffic Capture high speed objects using default shutter in variable ...

Страница 40: ...0 en Camera set up FlexiDome2X IP Camera AR18 10 B006 v1 1 2010 06 Installation and Operation Manual Bosch Security Systems 6 Infrared Use this mode if the camera is viewing a scene lit by infrared light ...

Страница 41: ...on IP Address Enter an IP address for the camera Use LEFT RIGHT to change position in the address use UP DOWN to select the digit Use SELECT to exit the address edit screen Subnet Mask Enter the Subnet mask default 255 255 255 0 Gateway Enter a Gateway address DHCP If the network has a DHCP server for dynamic IP address allocation set this parameter to On to activate the automatic acceptance of DH...

Страница 42: ... camera prioritizes motion the camera gives sharp images without motion blur as long as the light level permits or color the camera gives color pictures as long as the light level permits The camera recognizes IR illuminated scenes to prevent unwanted switching to color mode There are four different methods of controlling the IR filter via an alarm input automatically based on the observed light l...

Страница 43: ...irements Microsoft Internet Explorer version 7 0 or higher Monitor resolution at least 1024 768 pixels 16 or 32 bit color depth Sun JVM installed Intranet or Internet network access The Web browser must be configured to enable Cookies to be set from the IP address of the unit In Windows Vista deactivate protected mode on the Security tab under Internet Options Read the information in the System Re...

Страница 44: ...OS or Bosch VMS connections are supported 7 2 1 Password protection in camera A camera offers the option of limiting access across various authorization levels If the camera is password protected a message to enter the password appears 1 Enter the user name and the associated password in the appropriate fields 2 Click OK If the password is correct the desired page is displayed 7 3 Protected networ...

Страница 45: ...part of the same closed network In this way it is possible to cover large distances with little installation or cabling effort 7 4 1 Alarm connection With the appropriate configuration a connection between camera and decoder is established automatically when an alarm is triggered After a short time the live video image from the transmitter is shown on the connected monitor In this case no computer...

Страница 46: ...ink is only visible if a storage medium is available Figure 7 1 Livepage 7 5 1 LIVEPAGE The LIVEPAGE is used to display and control the video stream Refer to Section 10 Operation via the browser page 114 for more information 7 5 2 RECORDINGS Click RECORDINGS in the application title bar to open the playback page Refer to Section 10 Operation via the browser page 114 for more information 7 5 3 SETT...

Страница 47: ...ntal functioning of the unit for example firmware updates can only be made using the configuration menu The configuration menu tree allows all parameters of the unit to be configured The configuration menu is divided into Basic Mode and Advanced Mode Refer to Section 8 Basic Mode page 48 for more information on basic settings refer to Section 9 Advanced Mode page 53 for more information on advance...

Страница 48: ...e defined value in a list field Saving changes After making changes in a window click Set to send the new settings to the device and save them there Clicking Set saves only the settings in the current window Changes in any other windows are ignored Click SETTINGS in the applications title bar to close the window without saving the changes Note Device time settings are lost after 1 hour without pow...

Страница 49: ...amera and allows all configuration settings to be changed user is the middle authorization level This user can operate the device play back recordings and also control a camera but cannot change the configuration live is the lowest authorization level It can only be used to view the live video image and switch between the different live image displays Use the various authorization levels to limit ...

Страница 50: ...t is not necessary to enter the day or date of the week These are set automatically The time zone in which the system is located is also set automatically 1 Click Sync to PC to apply the system time from your computer to the device Time server IP address The camera can receive the time signal from a time server using various time server protocols and then use it to set the internal clock The devic...

Страница 51: ...ddress allocation set this parameter to On to activate the automatic acceptance of DHCP assigned IP addresses Note Certain applications for example Bosch Video Management System use the IP address for the unique assignment of the device If using these applications the DHCP server must support the fixed assignment between IP address and MAC address and must be appropriately set up so that once an I...

Страница 52: ...tput levels with the sliders 8 7 Recording Record the images from the camera to a storage medium For long term authoritative images it is essential to use a Divar 700 Series Digital Video Recorder or an appropriately sized iSCSI system 8 7 1 Storage medium 1 Select the required storage medium from the list 2 Click Start to start recording or Stop to end recording 8 8 System Overview This page prov...

Страница 53: ... menu sub heading to expand it 3 Click a sub menu The corresponding page is opened The settings are changed by entering new values or by selecting a pre defined value in a list field Saving changes After making changes in a window click Set to send the new settings to the device and save them there Clicking Set saves only the settings in the current window Changes in any other windows are ignored ...

Страница 54: ...eration Manual Bosch Security Systems Note Device time settings are lost after 1 hour without power if no central time server is selected Note When entering names do not use any special characters for example Special characters are not supported by the internal recording management system ...

Страница 55: ...ble to identify the location unambiguously Initiator extension Add text to an initiator name to make identification easier in large iSCSI systems This text is added to the initiator name separated from it by a full stop 9 2 2 Password A password prevents unauthorized access to the device The device recognizes three authorization levels service user and live service is the highest authorization lev...

Страница 56: ...or each level while logged in as service or if the device is not protected by a password Enter the password for the selected level Confirm password Re enter the new password to ensure that there are no typing mistakes The new password is only saved after clicking Set Therefore click Set immediately after entering and confirming the password even if assigning a password at another level 9 2 3 Date ...

Страница 57: ...If a table is not created there is no automatic switching When editing the table note that values occur in linked pairs DST start and end dates First check the time zone setting If it is not correct select the appropriate time zone for the system 1 Click Set 2 Click Details A new window opens showing an empty table 3 Click Generate to fill the table with the preset values from the camera 4 Select ...

Страница 58: ...otocol 9 2 4 Display Stamping Various overlays or stamps in the video image provide important supplementary information These overlays can be enabled individually and arranged on the image in a clear manner Camera name stamping This field sets the position of the camera name overlay It can be displayed at the Top at the Bottom or at a position of choice using the Custom option or it can be set to ...

Страница 59: ... be displayed at a position of choice using the Custom option or it can be set to Off for no overlay information If the Custom option is selected enter values in the X and Y position fields Alarm message Enter the message to be displayed on the image in the event of an alarm The maximum text length is 31 characters Video watermarking Select On for the transmitted video images to be watermarked Aft...

Страница 60: ...ernet Intranet For access via the Internet Intranet there must be a connection in order to display the image The image files are not stored on the camera To restore the original graphics delete the entries in the Company logo and Device logo fields Website language Select the language for the user interface here Company logo Enter the path to a suitable image in this field The image can be stored ...

Страница 61: ...m inputs are displayed next to the video image as icons along with their assigned names If an alarm is active the corresponding icon changes color Show relay outputs The relay output is shown next to the video image as an icon along with its assigned name If a relay is switched the icon changes color Show VCA trajectories The trajectories motion lines of objects from the video content analysis are...

Страница 62: ...nly be saved if this icon is visible Path for JPEG and video files Enter the path for the storage location of individual images and video sequences saved from the Livepage If necessary click Browse to find a suitable folder 9 3 3 Logging Save event log Select this option to save event messages in a text file on the local computer This file can be viewed edited and printed with any text editor or s...

Страница 63: ...ctures The camera simultaneously generates two H 264 video streams and an M JPEG stream Tri streaming Select the compression settings of these streams individually for example one setting for transmissions to the Internet and one for LAN connections The settings are made individually for each stream Define profiles Eight definable profiles are available The pre programmed profiles give priority to...

Страница 64: ... to use the default profiles Only change a profile if completely familiar with all the configuration options The parameters as a group constitute a profile and are dependent on one another If a setting outside the permitted range for a parameter is entered the nearest valid value is substituted when the settings are saved Profile name Enter a new name for the profile here Target data rate To optim...

Страница 65: ... 240 pixels 4CIF D1 704 576 480 pixels Expert Settings if necessary use the expert settings to adapt the I frame quality and the P frame quality to specific requirements The setting is based on the H 264 quantization parameter QP I frame quality This setting adjusts the image quality of the I frames The basic setting Auto automatically adjusts the quality to the settings for the P frame video qual...

Страница 66: ... Security Systems The value 9 represents the best image quality with if necessary a lower frame refresh rate depending on the settings for the maximum data rate A value of 51 results in a very high refresh rate and lower image quality Default Click Default to return the profile to the factory default values ...

Страница 67: ...n 1 Click Preview to display a preview of the video for streams 1 and 2 the current profile is shown above the preview 2 Click 1 1 Live View below a preview to open a viewing window for that stream Various additional items of information are shown across the top of the window 3 Click Preview to close the preview displays Note Deactivate the display of the video images if the performance of the com...

Страница 68: ...lution follows the highest resolution setting either in stream 1 or stream 2 For example if stream 1 is 4CIF D1 and stream 2 is CIF the JPEG resolution will be 4CIF D1 9 5 Audio Switch the camera audio On or Off Adjust the input and output levels with the sliders Note The audio signals are sent in a separate data stream parallel to the video data and so increase the network load The audio data req...

Страница 69: ...u The modes are defined as follows 1 24 hour Default installation mode to provide stable pictures over a 24 hour period These settings are optimized for out of the box installation 2 Traffic Capture high speed objects using default shutter in variable lighting conditions 3 Low light Provide extra enhancement such as AGC and SensUp to make usable pictures in low light conditions 4 Smart BLC Setting...

Страница 70: ...sfactory restore the default values for the mode Mode ID Enter a name for the selected mode Copy mode to Select a mode to copy the current mode to Restore Mode Defaults Click to restore the factory defaults A confirmation screen appears Allow 5 seconds for the camera to optimize the picture after a mode reset 9 6 2 ALC ALC level Adjust the video output level 15 to 0 to 15 Select the range within w...

Страница 71: ...peed The camera tries to maintain the selected default shutter speed as long as the light level of the scene permits FL flickerless mode avoids interference from light sources recommended for use with video iris or DC iris lenses only Default shutter Fixed shutter Select the shutter speed 1 60 1 50 1 100 1 120 1 250 1 500 1 1000 1 2000 1 5000 1 10K for the default AES or fixed value In AES mode th...

Страница 72: ...e actual AGC value from the camera to help compare gain level with lighting levels and picture performance 9 6 4 Day night The Day Night camera is equipped with a motorized IR infrared filter The IR filter can be removed in low light or IR illuminated applications There are four different methods of switching via the alarm input as part of the programmable mode profile automatically based on the o...

Страница 73: ...vent unwanted switching to color mode IR contrast There are two modes for IR contrast Enhanced the camera optimizes contrast in applications with high IR illumination levels Select this mode for IR 730 to 940 nm light sources and for scenes with grass and green foliage Normal the camera optimizes contrast in mono applications with visible light illumination Color burst Off the color burst in the v...

Страница 74: ...negative value makes the picture less sharp Increasing sharpness brings out more detail Extra sharpness can enhance the details of license plates facial features and the edges of certain surfaces Dynamic noise reduction In AUTO mode the camera automatically reduces the noise in the picture This may cause some motion blur on exceptionally fast moving objects immediately in front of the camera This ...

Страница 75: ...50 adjusts the Red gain B gain Offsets factory white point alignment reducing blue introduces more yellow ATW and AWBhold 5 to 5 adjusts the B gain to optimize the white point Manual 50 to 50 adjusts the Blue gain G gain Manual 50 to 50 adjusts the Green gain It is only necessary to change the white point offset for special scene conditions Saturation Adjusts the color saturation 15 gives a monoch...

Страница 76: ...ra LED on the camera to switch it off Show test pattern Select On to show a video test signal Pattern Select the desired test pattern to help with installation and fault finding Restore all defaults Click Restore all defaults to restore the factory defaults for the camera A confirmation screen appears Allow 5 seconds for the camera to optimize the picture after a mode reset Note The default IP add...

Страница 77: ...customer service at Bosch Security Systems 9 7 1 Storage Management Device manager If the VRM option is activated the VRM Video Recording Manager manages all recording and no further settings can be configured here Note Activating or deactivating VRM causes the current settings to be lost they can only be restored through reconfiguration Recording media Select the required recording media to activ...

Страница 78: ...e the storage media in this list and configure them for storage Note Each storage medium can only be associated with one user If a storage medium is already being used by another user decouple the user and connect the drive to the camera Before decoupling make absolutely sure that the previous user no longer needs the storage medium 1 In the Storage overview section double click the required stora...

Страница 79: ... Formatting Storage Media Delete all recordings on a storage medium at any time Check the recordings before deleting and back up important sequences on the computer s hard drive 1 Click a storage medium in the Managed storage media list to select it 2 Click Edit below the list A new window opens 3 Click Formatting to delete all recordings in the storage medium 4 Click OK to close the window Deacti...

Страница 80: ...ct the profile setting that is to be used for each data stream when recording This selection is independent of the selection for live data stream transmission The properties of the profiles are defined on the Encoder Profile page Recording includes Specify whether in addition to video data audio or metadata for example alarms or VCA data should also be recorded Including metadata could make subseq...

Страница 81: ...pe Alarm input Motion Audio alarm Video loss alarm that is to trigger a recording Select the Virtual alarm sensors that are to trigger a recording via RCP commands or alarm scripts for example 9 7 3 Retention Time Specify the retention times for recordings If the available memory capacity of a medium has been used older recordings are only overwritten if the retention time entered here has expired...

Страница 82: ... button to deselect any of the intervals 4 Click Select All to select all of the intervals to be assigned to the selected profile 5 Click Clear All to deselect all of the intervals 6 When finished click Set to save the settings to the device Holidays Define holidays whose settings will override the settings for the normal weekly schedule 1 Click the Holidays tab Days that have already been defined...

Страница 83: ...ed the Recording Profiles and the Recording Scheduler are deactivated and the configuration cannot be modified Terminate recording at any time to modify the configuration 1 Click Start to activate the recording schedule 2 Click Stop to deactivate the recording schedule Recordings that are currently running are interrupted and the configuration can be modified Recording status The graphic indicates...

Страница 84: ... input 1 so that the device maintains the connection for as long as an alarm exists Number of destination IP address Specify the numbers of the IP addresses to be contacted in the event of an alarm The device contacts the remote locations one after the other in the numbered sequence until a connection is made Destination IP address For each number enter the corresponding IP address for the desired...

Страница 85: ... alarm a larger bandwidth must be available on the network for additional video images if Multicast operation is not possible To enable Multicast operation select the UDP option for the Video transmission parameter here and on the Network page Remote port Select a browser port depending on the network configuration The ports for HTTPS connections are only available if the On option in SSL encrypti...

Страница 86: ... for establishing a connection such as the password By selecting On only encrypted ports are available for the Remote port parameter SSL encryption must be activated and configured on both sides of a connection The appropriate certificates must also have been uploaded Configure and activate encryption for media data video metadata on the Encryption page Auto connect Select On to automatically re e...

Страница 87: ...our application as required The Silent MOTION configuration is active by default In this configuration metadata is created to facilitate searches of recordings however no alarm is triggered 1 Select a VCA configuration and make the required settings 2 If necessary click the Default button to return all settings to their default values Note If there is not enough computing power priority is given t...

Страница 88: ... a saved profile A new window opens in which to select the profile file and specify where to save the file To rename a profile 1 To rename the file click the icon to the right of the list field and enter the new profile name in the field 2 Click the icon again The new profile name is saved The current alarm status is displayed for information purposes Aggregation time s Set an aggregation time of ...

Страница 89: ...activated At least one sensor field must be activated The individual parameters must be configured to suit the operating environment and the desired responses The sensitivity must be set to a value greater than zero Note Reflections of light from glass surfaces etc lights switching on and off or changes in the light level caused by cloud movement on a sunny day can trigger unintended responses fro...

Страница 90: ...sor fields Activate or deactivate each of these fields individually To exclude particular regions of the camera s field of view from monitoring due to continuous movement by a tree in the wind for example the relevant fields can be deactivated 1 Click Select Area to configure the sensor fields A new window opens 2 If necessary click Clear All first to clear the current selection fields marked red ...

Страница 91: ...ered by short term changes for example cleaning activities in the direct field of vision of the camera Global change slider Set how large the global change in the video image must be for an alarm to be triggered This setting is independent of the sensor fields selected under Select Area Set a high value if fewer sensor fields need to change to trigger an alarm With a low value it is necessary for ...

Страница 92: ...m is triggered This detects tampering that would otherwise not be detected for example if the camera is turned 1 Click Reference to save the currently visible video image as a reference 2 Click Select Area and select the areas in the reference image that are to be monitored 3 Check the box Reference check to activate the on going check The stored reference image is displayed in black and white bel...

Страница 93: ...f these fields individually Select only those areas for reference monitoring in which no movement takes place and that are always evenly lit as false alarms could otherwise be triggered 1 Click Select Area to configure the sensor fields A new window opens 2 If necessary click Clear All first to clear the current selection fields marked yellow 3 Left click the fields to be activated Activated field...

Страница 94: ...elected profile 3 Use the right mouse button to deselect any of the intervals 4 Click Select All to link all time intervals to the selected profile 5 Click Clear All to deselect all of the intervals 6 When finished click Set to save the settings in the device Holidays Define holidays on which a profile should be active that are different to the standard weekly schedule 1 Click the Holidays tab Any...

Страница 95: ...anced Mode en 95 Bosch Security Systems Installation and Operation Manual AR18 10 B006 v1 1 2010 06 3 Click OK The item is deleted from the table and the window closes 4 The process must be repeated for deleting additional days ...

Страница 96: ... Select the VCA configuration here that is to be enabled via an active trigger A green check mark to the right of the list field indicates that the trigger is active Trigger inactive Select the VCA configuration here that is to be activated if the trigger is not active A green check mark to the right of the list field indicates that the trigger is inactive Delay s Select the delay period for the r...

Страница 97: ...ms for example with the VIDOS and Bosch Video Management System programs Enter a unique and clear name here Signal Ranges Exclude particular signal ranges in order to avoid false alarms For this reason the total signal is divided into 13 tonal ranges mel scale Check or uncheck the boxes below the graphic to include or exclude individual ranges Threshold Set up the threshold on the basis of the sig...

Страница 98: ...ansfer Protocol Outgoing e mails are sent to the mail server via the address entered Otherwise leave the box blank 0 0 0 0 SMTP user name Enter a registered user name for the chosen mail server SMTP password Enter the required password for the registered user name Format Select the data format of the alarm message Standard with JPEG e mail with JPEG image file attachment SMS e mail in SMS format t...

Страница 99: ... Enter the e mail address for alarm e mails here The maximum address length is 49 characters Sender name Enter a unique name for the e mail sender for example the location of the device This makes it easier to identify the origin of the e mail Test e mail Click Send Now to test the e mail function An alarm e mail is immediately created and sent ...

Страница 100: ...e product DVD supplied As an alternative to the alarm settings on the various alarm pages enter the desired alarm functions in script form here This will overwrite all settings and entries on the other alarm pages 1 Click Examples under the Alarm Task Editor field to see some script examples A new window opens 2 Enter new scripts in the Alarm Task Editor field or change existing scripts in line wi...

Страница 101: ...ggered See Section 9 8 8 Alarm Task Editor page 100 for information on alarm actions based on alarm inputs 9 9 2 Relay Configure the switching behavior of the relay output Select different events that automatically activate an output For example turn on a floodlight by triggering a motion alarm and then turn the light off again when the alarm has stopped Idle state Select Open for the relay to ope...

Страница 102: ...lexiDome2X IP Camera AR18 10 B006 v1 1 2010 06 Installation and Operation Manual Bosch Security Systems Trigger relay Click the button to switch the relay manually for example for testing purposes or to operate a door opener ...

Страница 103: ...after the reboot Automatic IP assignment If a DHCP server is employed in the network for the dynamic assignment of IP addresses activate acceptance of IP addresses automatically assigned to the device Certain applications VIDOS Bosch Video Management System Archive Player Configuration Manager use the IP address for the unique assignment of the device If using these applications the DHCP server mu...

Страница 104: ... the device is used behind a firewall TCP Port 80 should be selected as the transmission protocol For use in a local network choose UDP Multicast operation is only possible with the UDP protocol The TCP protocol does not support multicast connections The MTU value in UDP mode is 1514 bytes HTTP browser port Select a different HTTP browser port from the list if required The default HTTP port is 80 ...

Страница 105: ...nnections on this port To allow only encrypted connections set the Off option to deactivate telnet support making telnet connections impossible Interface mode ETH If necessary select the Ethernet link type for interface ETH Depending on the device connected it may be necessary to select a special operation type Network MSS Byte Set the maximum segment size for the IP packet s user data here This g...

Страница 106: ...at DynDNS org Host name Enter the host name registered on DynDNS org for the device here User name Enter the user name registered at DynDNS org here Password Enter the password registered at DynDNS org here Force registration now Force the registration by transferring the IP address to the DynDNS server Entries that change frequently are not provided in the Domain Name System It is a good idea to ...

Страница 107: ...ot send the traps automatically and will only reply to SNMP requests If one or two SNMP host addresses are entered SNMP traps are sent automatically Select Off to deactivate the SNMP function 1 SNMP host address 2 SNMP host address To send SNMP traps automatically enter the IP addresses of one or two target devices here SNMP traps To choose which traps are sent 1 Click Select A dialog box appears ...

Страница 108: ...rerequisite for multicast operation is a multicast capable network that uses the UDP and IGMP protocols Other group membership protocols are not supported The TCP protocol does not support multicast connections A special IP address class D address must be configured for multicast operation in a multicast enabled network The network must support group IP addresses and the Internet Group Management ...

Страница 109: ...value can be entered to specify how long the multicast data packets are active on the network If multicast is to be run via a router the value must be greater than 1 9 10 4 JPEG Posting Save individual JPEG images on an FTP server at specific intervals If required retrieve these images at a later date to reconstruct alarm events JPEG resolution corresponds to the highest setting from the two data ...

Страница 110: ... the images are sent to an FTP server Enter zero for no images to be sent FTP server IP address Enter the IP address of the FTP server on which to save the JPEG images FTP server login Enter your login name for the FTP server FTP server password Enter the password that gives access to the FTP server Path on FTP server Enter an exact path to post the images on the FTP server 9 10 5 Encryption If an...

Страница 111: ...load area To update the firmware 1 First store the firmware file on your hard disk 2 Enter the full path for the firmware file in the field or click Browse to locate and select the file 3 Click Upload to begin transferring the file to the device The progress bar allows monitoring of the transfer Service Maintenance Licenses System Overview CAUTION Before starting a firmware update make sure to sel...

Страница 112: ...ngs 1 Click Download a dialog box appears 2 Follow the instructions to save the current settings To load configuration data from the computer to the device 1 Enter the full path of the file to upload or click Browse to select the desired file 2 Make certain that the file to be loaded comes from the same device type as the device to be reconfigured 3 Click Upload to begin transmission to the device...

Страница 113: ...g Download an internal maintenance log from the device to send it to Customer Service for support purposes Click Download and select a storage location for the file 9 11 2 Licenses This window is for the activation of additional functions by entering activation codes An overview of installed licenses is shown 9 11 3 System Overview This window is for information only and cannot be modified Keep th...

Страница 114: ...n various text overlays may be visible on the live video image Other information may also be shown next to the live video image on the Livepage The display depends on the settings on the LIVEPAGE Functions page Figure 10 1 Livepage 10 1 1 Processor load When accessing the camera with a browser the processor load and network information is available in the upper right of the window next to the Bosc...

Страница 115: ...elay symbol The symbol is red when the relay is activated 10 1 4 System Log Event Log The System Log field contains information about the operating status of the camera and the connection These messages can be saved automatically in a file Events such as the triggering or end of alarms are shown in the Event Log field These messages can be saved automatically in a file To delete the entries from t...

Страница 116: ...sch Security Systems 10 1 7 Running recording program The hard drive icon below the camera images on the Livepage changes during an automatic recording The icon lights up and displays a moving graphic to indicate a running recording If no recording is taking place a static icon is displayed 10 1 8 Audio communication Audio can be sent and received via the Livepage if the active monitor and the rem...

Страница 117: ...2 are identical only the quality and locaction may be different 10 2 1 Controlling playback A time bar below the video image allows quick orientation The time interval associated with the sequence is displayed in the bar in gray A green arrow above the bar indicates the position of the image currently being played back within the sequence The time bar offers various options for navigation in and b...

Страница 118: ...uences so called bookmarks and jump directly to these These bookmarks are indicated as small yellow arrows above the time interval Use the bookmarks as follows Jump to the previous bookmark Set bookmark Jump to the following bookmark Bookmarks are only valid while in the Recordings page they are not saved with the sequences All bookmarks are deleted when you leave the page Trick mode View recordin...

Страница 119: ...s Therefore check that it works properly after installation and configuration This is the only way to ensure that the camera will function as intended in the event of an alarm Your check should include the following functions Can the camera be called up remotely Does the camera transmit all the data required Does the camera respond as desired to alarm events Is it possible to control peripheral de...

Страница 120: ...nections Check all cables plugs contacts and connections Incorrect encoder stream property set for connection to hardware decoder Select the H 264 BP HW decoder option on the Encoder Streams configuration page No connection established no image transmission The unit s configuration Check all configuration parameters Faulty installation Check all cables plugs contacts and connections Wrong IP addre...

Страница 121: ...nnection is free and then call the sender again The unit does not report an alarm Alarm source is not selected Select possible alarm sources on the Alarm sources configuration page No alarm response specified Specify the desired alarm response on the Alarm connections configuration page if necessary change the IP address Control of cameras or other units is not possible The cable connection betwee...

Страница 122: ...Write down the information or print out the page The unit is not operational after a firmware upload Power failure during programming by firmware file Have the unit checked by Customer Service and replace if necessary Incorrect firmware file Enter the IP address of the unit followed by main htm in your Web browser and repeat the upload Placeholder with a red cross instead of the ActiveX components...

Страница 123: ...perly connected to the network Check the cable connections in this case The device is not correctly integrated into the network Check the IP address subnet mask and gateway address 12 2 Repairs 12 2 1 Transfer and disposal The camera should only be passed on together with this installation guide The unit contains environmentally hazardous materials that must be disposed of according to law Defecti...

Страница 124: ...AC 550 mA IVA 700 mA PoE 48 VDC 200 mA Power consumption 8 W Day Night Color Mono IR contrast Auto Modes 6 programmable preset modes 24 hour Traffic Low light SmartBLC Low noise Infrared Dynamic range 120 dB 20 bit image processing SNR 50 dB Dynamic engine XF Dynamic 2X Dynamic SmartBLC SmartBLC On includes 2X Dynamics Off AGC AGC On 0 30 dB or Off White Balance ATW AWB hold and manual 2500 to 100...

Страница 125: ...ter Actual gain LAN interface 1 Ethernet 10 100 Base T automatic adaptation half full duplex RJ 45 Video encoding protocols H 264 ISO IEC 14496 10 M JPEG JPEG Video data rate 9 600 KBit s 6 MBit s Image resolutions PAL NTSC 4CIF 704 576 480 pixels 25 30 IPS CIF 352 288 240 pixels 25 30 IPS Group of pictures I IP Image refresh rate Field image based coding 1 to 50 60 fields s adjustable PAL NTSC Ne...

Страница 126: ... Security Systems Audio output Line out 3 Vpp maximum impedance 10 kOhm typical Audio standard G 711 300 Hz to 3 4 kHz at 8 kHz sampling rate Audio signal to noise ratio 50 dB Weight 0 670 kg 1 477 lb SMB 1 289 kg 2 842 lb Operating temperature 20 C to 50 C 4 F to 122 F cold start 50 C 58 F with heater enabled ...

Страница 127: ...a en 127 Bosch Security Systems Installation and Operation Manual AR18 10 B006 v1 1 2010 06 13 1 1 Dimensions Figure 13 1 Flush mount dimensions 57 6 2 27 57 6 2 27 158 6 22 39 5 1 56 85 3 35 33 3 1 31 66 5 2 62 1 2 1 4 7 7 95 3 7 mm in ...

Страница 128: ... Data FlexiDome2X IP Camera AR18 10 B006 v1 1 2010 06 Installation and Operation Manual Bosch Security Systems Figure 13 2 Surface mount dimensions 53 3 2 1 53 3 2 1 30 8 1 21 35 1 38 130 5 5 14 121 4 77 mm in 158 6 22 ...

Страница 129: ...me2X IP Camera Technical Data en 129 Bosch Security Systems Installation and Operation Manual AR18 10 B006 v1 1 2010 06 13 1 2 Accessories Contact your Bosch representative for the latest available accessories ...

Страница 130: ... accordingly A ARP Address Resolution Protocol a protocol for mapping MAC and IP addresses B Baud Unit of measure for the speed of data transmission bps Bits per second the actual data rate C CF CompactFlash interface standard for digital storage media amongst other things Used in computers in the form of CF cards digital cameras and Personal Digital Assistants PDA CIF Common Intermediate Format v...

Страница 131: ...the order in which intra frames and inter frames are arranged H H 264 Standard for high efficiency video compression based on the predecessors MPEG 1 MPEG 2 and MPEG 4 H 264 typically achieves a coding efficiency around three times as high as MPEG 2 This means that comparable quality can be achieved at around a third of MPEG 2 data quantity HTTP Hypertext Transfer Protocol protocol for transmittin...

Страница 132: ...l Computer System Interface Protocol that manages storage via a TCP IP network iSCSI enables access to stored data from everywhere in the network ISDN Integrated Services Digital Network Comprised of digital telephony and data transport services offered by regional telephone carriers ISDN involves the digitization of the telephone network which permits voice data text graphics music video and othe...

Страница 133: ... figure for the user data in a data packet N Net mask A mask that explains which part of an IP address is the network address and which part is the host address It is usually written in dotted decimal notation for example 255 255 255 192 NTP Network Time Protocol a standard for synchronizing computer system clocks via packet based communication networks NTP uses the connectionless network protocol...

Страница 134: ...nd service purposes for camera and DVR products RTP Realtime Transport Protocol a transfer protocol for real time video and audio S SFP Small Form factor Pluggable small standardized module for network connections designed as a plug connector for high speed network connections SNIA Storage Networking Industry Association association of companies for defining the iSCSI standard SNMP Simple Network ...

Страница 135: ...a packet in station transfers U UDP User Datagram Protocol One of the core protocols of the Internet Protocol suite URL Uniform Resource Locator Previously Universal Resource Locator The unique address for a file that is accessible on the Internet UTP Unshielded Twisted Pair A variant of twisted pair cabling UTP cable is not surrounded by any shielding W WAN Wide Area Network A long distance link ...

Страница 136: ...136 en Glossary FlexiDome2X IP Camera AR18 10 B006 v1 1 2010 06 Installation and Operation Manual Bosch Security Systems ...

Страница 137: ......

Страница 138: ...Bosch Security Systems www boschsecurity com Bosch Security Systems 2010 ...

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