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FAULT FINDING AND DIAGNOSTICS
Product Name
6 720 ... ... (YYYY/MM)
12.4
FAULT CODES
Should a fault develop with this boiler (or the system), the boiler will
enter a locking or blocking condition, and fault code information will be
generated as described in this section.
Locking errors
Locking error
The boiler display will flash a warning triangle and fault code. At the same time a (static) cause code will also be displayed.
Manual intervention is required following clearance of the fault:
▶ Press the reset button on the boiler fascia
Blocking error
The boiler will stop operating with no fault data displayed. The cause code, in the info menu, is accessed by pressing the
spanner/return button. The condition will clear automatically when the associated fault clears e.g. waiting for an area to cool.
In some cases a blocking error has a defined time duration prior to changing to a locking condition.
Fault code
Alpha numeric number indicating the fault group
Cause code
Three digit number. During a blocking error (or normal operating status) it is not displayed, but accessed in the info menu via
the spanner/return button. During a locking error the cause code flashes on the display.
Fault
codes
Cause
codes
Description
Reset type
Possible cause
9U
233
HCM (Heat Control Module)
Reset button
Problem with the code plug
b7
257
Internal error
Replace control board.
C6
215
Fan problem
Reset button
Fan running too fast
216
Fan problem
Reset button
Fan running too slow
C7
214
Fan problem
Reset button
Fan not running
217
No airflow after a defined period of time
Reset button
Fan not running or airflow blocked
D1
240
Return sensor error
Reset button
Sensor wet or damaged (the boiler will block for 300 seconds before
this condition).
241
Return sensor error
Reset button
Sensor disconnected or damaged (the boiler will block for 300
seconds before this condition).
286
Return temperature too high
Reset button
Boiler overheat
E2
222
Flow sensor short circuit
Reset button
Flow sensor shorted or damaged.
223
Flow sensor open circuit
Reset button
Flow sensor disconnected or damaged.
E5
218
Flow temperature too high
Reset button
Primary flow sensor overheated
332
Primary flow sensor has exceeded
110 °C
Reset button
Primary flow sensor overheated
E9
219
Safety sensor temperature too high
Reset button
The main heat exchanger has overheated.
Maximum temperature 105C °
220
Safety sensor short circuit
Reset button
Maximum temperature sensor on the main heat exchanger has failed.
221
Safety sensor open circuit
Reset button
Maximum temperature sensor on the main heat exchanger has not
been recognised.
224
Max temperature thermostat activated
Reset button
Flue gas thermostat overheat
EA
227
No flame detected after ignition
Reset button
Failure of five ignition attempts. The boiler waits 30 seconds before
another attempt is made.
229
Loss of flame signal during operation
Reset button
An established flame has been extinguished.
This could be caused by:
• moisture in the sump, due to a blocked sump/condensate trap.
• a strong wind into the flue.
234
Gas valve error
Reset button Gas valve coil disconnected
261
Ignition timing error
Reset button
Flame not established during the first 4 seconds ignition period.
Table 33 Locking fault and cause code listing
Содержание Condens 2000F16 Regular boiler
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