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24
Troubleshooting
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8 Troubleshooting
Observe all safety and warning information (see the Safety chapter).
Operating situation
Cause
Remedy
The cooktop cannot be switched on.
The fuse or the automatic circuit breaker of the
electrical installation of the apartment and/or
house is defective.
Replace the fuse.
Switch the safety cut-out back on.
The fuse or the automatic circuit
breaker trips several times.
Call the BORA Service Team.
The power supply is disconnected.
Have a specialist electrician inspect the
power supply.
Odours and vapours arise when the
new cooktop is put into operation.
This is normal on brand-new
appliances.
Wait a few operating hours.
Contact the BORA Service Team if the
odour persists.
v
is displayed in the cooking zone
indicator.
No or unsuitable cookware has been placed
on the cooking zone.
Only use suitable cookware.
Select the cookware size
depending on the cooking zone
(see the Device Description chapter).
L
is displayed in the cooking zone
indicator.
The childproofing feature is activated.
Switch off the childproofing feature
(see the Operation chapter).
/
is displayed in the cooking zone
indicator.
Permanent activation of a knob.
Cable break between cooktop and control box.
Put the knob back into position.
Call the BORA Service Team.
E
is displayed in the cooking zone
indicator.
The associated cooking zone or a power element
is defective.
Note down the error number and
contact the BORA Service Team.
A cooking zone or the entire cooktop
switches off automatically.
The operating time of a cooking zone has been
exceeded.
Put the cooking zone back into
operation (see the Operation chapter).
The overheat protection has tripped.
(see the Device Description chapter)
The power setting is automatically
shut off prematurely.
The overheat protection has tripped.
(see the Device Description chapter)
The cooling fan continues running
after the cooktop has been switched
off.
The fan will continue to run until the cooktop
has cooled down and will then switch off
automatically.
Wait until the cooling fan switches off
automatically.
Tab. 8.1 Resolving a fault
X
X
In all other instances, call the BORA Service Team (see the Warranty, service and spare parts chapter).
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