Boca Systems PRO/6, Руководство по установке

Страница: 68 / 84

68
BOCA PRO16
If you suspect a problem with a specific program or
software package, make note of the name, version or
release number, and manufacturer of the software.
2. Call our Technical Support Department between the hours of
8:00 a.m. and 6:30 p.m. EST Monday through Friday at (561)
241-8088. A technician will be available to discuss the
problem(s) you are experiencing.
If factory service is required, you will be given a Return
Merchandise Authorization (RMA) number. Please place this
number on the outside of the package when you return the
item(s) for service and reference it on any correspondence
included in the package. Boca Research, Inc. will return any
product which is not accompanied by an RMA number.
3. Refer to the Warranty Statement if the product is covered
under the five-year Boca Research, Inc. Limited Warranty.
4. Certain parts will not be covered under the Boca Research,
Inc. Limited Warranty. Dealer installed parts are warranted
by the dealer. Parts which you have installed yourself are
covered only by the supplier’s warranties. In these cases,
Boca Research, Inc. can identify which parts are defective,
but will not replace such parts until specific written
authorization is received from you. The cost of parts and
labor involved in making such repairs will be billed to you
C.O.D.
5. When sending the Boca PRO16SA to Boca Research, Inc. for
repairs, please be sure to include: