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My modem does not connect when I dial an information service
or bulletin board.
•Your modem may be incorrectly set up.
• Restore the factory settings of your modem.
• Run a communications program and enter “local mode” or
“terminal mode”
• Type: AT&F and press ENTER
• Run a communications program and enter “local mode” or
“terminal mode”
• Type: AT\N0%C0 and press ENTER
• Exit the communications program.
• Enter the program and try to connect.
I see garbage characters on the screen after connecting.
The telephone line quality may be causing this problem.
• By using the error correction features of your modem you
should never see “garbage” or “rubbish” characters on your
computer screen
• If the other modem does not support error correction, you
may see a few unreadable characters. This occurs because of
changes in the quality of the telephone line, and can often be
corrected by hanging up and redialing
• If normally when you pick up the telephone handset you can
hear a lot of background noise, it is likely you will have
trouble with your modem. Contact the supplier of your
telephone line for assistance
Troubleshooting
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