G2S BPAP Series User Manual V2.1
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Problem
Possible Cause
Solution (s)
Facial reddening
The patient is allergic to the
materials of the mask
Contact
your
physician
and
equipment supplier.
Use a latex-free mask.
Place a lining between the skin
and mask
Water in mask
When the humidifier is used,
the humidified air tends to
condense in the cold tube and
mask if the room temperature
is low
Turn the humidity setting down, or
raise the room temperature.
Place the tube under the quilt, or
use the tube cover.
Hang the tube loosely, and the
lowest part of the tube should be
lower than the patient's head
Nasal, sinus, or
ear pain
Sinus
or
middle
ear
inflammation
Contact
your
physician
immediately
Discomfort
due
to
inability
to
adapt
to
the
treatment
pressure
The
patient
will
feel
uncomfortable
when
the
treatment pressure is higher
than 13 hPa. However, the
treatment
pressure
is
determined according to the
patient's
conditions,
and
cannot treat sleep apnea if the
treatment pressure is set too
low
It takes a maximum of four weeks
to adapt to pressurized air.
Relax and breathe through the
nose. If the problem still exists,
contact your physician
Obstructive sleep
apnea symptoms
recur
Probably because the patient
sleeps with his or her mouth
open, and the pressurized air
goes out via the mouth,
leading to blockage in the
respiratory tract
Use a chin strap to prevent the
mouth from opening during sleep,
or use a full-face mask. Contact
your physician for details
The device is too
noisy
The tube is not connected
properly
Reconnect the tube properly
Air
delivered
from the device is
abnormally hot
The air inlet of the device may
be partially blocked, leading to
insufficient airflow into the
device
Replace the air filter (see 16.6
Replacing the Air Filter), and clean
the air inlet
Place the device in an area where
air flows freely, and make sure the
device is at least 20 centimeters
away from the wall, curtain, or
other things
