Freight Claims Procedure(Important)
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Inspect Promptly
This product has been carefully inspected and packed in accordance with the
carrier’s packing specifications. Responsibility for safe delivery has been
assumed by the carrier. If loss or damage occurs, you as the consignee must file
a claim with the carrier and hold the container for carrier’s inspection.
Visible Loss or Damage
Any external evidence of loss or damage must be fully described and noted on
your freight bill or express receipt and signed by the carrier’s agent. The claim
should be filed on a form available from the carrier.
Concealed Loss or Damage
Concealed loss or damage should be reported to the carrier and vendor within 24
hours after delivery.
After this time the seller is not responsible for any freight damage incurred.
Keep the product as well as all of original packaging material in receiving area for
carrier's inspection.