AUSTRALIAN AND NEW ZEALAND PRODUCT WARRANTY
STATEMENT OF STANDARD WARRANTY CONDITIONS
AUSTRALIAN CUSTOMERS
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
NEW ZEALAND CUSTOMERS
Nothing herein contained shall be construed in any way as excluding or limiting your rights under the Consumer Guarantee Act 1993.
OUR WARRANTY
This product is also covered by the manufacturer's warranty set out in this document (
Our Warranty
).
Our Warranty is for a period of
twenty four (24)
months from the date of purchase and for dishwasher & refrigeration appliances will have an additional
thirty
six (36)
months after the first
twenty four (24)
months on the wash motor for dishwashers & on the Sealed System (
PARTS only
Compressor & condenser etc)
for refrigeration appliances. The labour cost to replace these parts is the responsibility of the customer.
This is in addition to (and does not exclude, restrict or modify) any rights or remedies to which you may already be entitled under the Australian consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to this product.
Our Warranty
(which is subject to the conditions below) covers rectification free of charge of any fault arising from defective materials or components, or faulty
workmanship. The product will be repaired or replaced at the option of Blanco, and all costs of installation, removal, cartage, freight travelling expenses and
insurance are to be paid by the customer.
Our Warranty
is subject to the following conditions:
1.
That the purchaser contact Blanco prior to any product repair.
2.
That the purchaser carefully follows all instructions provided with the product and complies with all relevant electrical & plumbing regulations in their State
when installing the product.
3.
That the purchaser carefully follows the instructions provided in the owner’s handbook relating to the proper use and care of the product and does not use
the product for any purpose other than the DOMESTIC use for which it has been designed. If the appliance is used in commercial applications or for rental
purposes,
Our Warranty
is limited to a warranty of
Twelve (12)
months covering all parts with
Three (3) months
on any labour cost of service or repair.
SERVICE AREA
The provision of service under Our Warranty is limited by the boundary / territory area of the nearest service centre. Travelling cost incurred for service outside
this area is not covered by Our Warranty and service will incur commercial cost to be paid by the customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for acceptance by you prior to your claim being processed.
Microwave ovens must
be returned to your nearest Authorised Service Centre for repair as they are a carry in serviceable appliance.
WHAT IS COVERED: By Our Warranty
During the warranty period, Blanco or its authorised Service Centre will, at no extra charge, if your appliance is readily accessible without the need of special
equipment and subject to the terms and conditions of this warranty, repair or replace any parts which it considers defective.
WHAT IS NOT COVERED: By Our Warranty
1.
Products installed damaged or incomplete or not in compliance with the relevant electrical & plumbing regulations in their State.
2.
Normal wear and tear e.g. cleaning, light globes, filters etc.
3.
Failure resulting from power surges and electrical storms.
4.
Insect or vermin infestation.
5.
Unauthorised repairs or use of non-genuine Blanco parts.
6.
Any failure caused by the product not being used in accordance with the instruction and the installation manual provided with the product.
7.
Misuse or abuse, including failure to properly maintain or service.
8.
The clearing of blockages in pumps and hoses.
9.
Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid spill-overs, accidental damage or damage caused from cleaning products not recommended by
Blanco.
HOW TO CLAIM OUR WARRANTY
Please refer to our website address below for Blanco in Australia or New Zealand to register your warranty online.
In Australia
www.blanco-australia.com/warranty
Blanco is division of Shriro Australia PTY LTD
ABN 28 002 386 129
Customer care: 1300 739 033
In New Zealand
www.blanco.co.nz/warranty
Blanco is division of Monaco Corporation Limited
(Member of Shriro Australia PTY LTD)
Phone (09) 415 6000
