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EN
Limited Warranty
What this Warranty Covers
Horizon Hobby, LLC, (Horizon) warrants to the original purchaser
that the product purchased (the “Product”) will be free from
defects in materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic
damage, (ii) damage due to acts of God, accident, misuse, abuse,
negligence, commercial use, or due to improper use, installation,
operation or maintenance, (iii) modification of or to any part of the
Product, (iv) attempted service by anyone other than a Horizon
Hobby authorized service center, (v) Product not purchased from
an authorized Horizon dealer, (vi) Product not compliant with appli-
cable technical regulations, or (vii) use that violates any applicable
laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i) service,
or (ii) replace, any Product determined by Horizon to be defective.
Horizon reserves the right to inspect any and all Product(s) involved
in a warranty claim. Service or replacement decisions are at the
sole discretion of Horizon. Proof of purchase is required for all war-
ranty claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE
REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY,
REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER
THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall
the liability of Horizon exceed the individual price of the Product
on which liability is asserted. As Horizon has no control over use,
setup, final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury. By the
act of use, setup or assembly, the user accepts all resulting liability.
If you as the purchaser or user are not prepared to accept the lia-
bility associated with the use of the Product, purchaser is advised
to return the Product immediately in new and unused condition to
the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict
of law principals). This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state.
Horizon reserves the right to change or modify this warranty at any
time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any
assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compli-
ant in the country you live and use the Product in, please use
the Horizon Online Service Request submission process found
on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be included,
but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as Horizon is not respon-
sible for merchandise until it arrives and is accepted at our facility.
An Online Service Request is available at http://www.horizonhobby.
com/content/_service-center_render-service-center. If you do not
have internet access, please contact Horizon Product Support to
obtain a RMA number along with instructions for submitting your
product for service. When calling Horizon, you will be asked to pro-
vide your complete name, street address, email address and phone
number where you can be reached during business hours. When
sending product into Horizon, please include your RMA number, a
list of the included items, and a brief summary of the problem. A
copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date.
Provided
warranty conditions have been met, your Product will be serviced
or replaced free of charge. Service or replacement decisions are at
the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be
completed and payment will be required without notification or
estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for service you are
agreeing to payment of the service without notification. Service
estimates are available upon request. You must include this request
with your item submitted for service. Non-warranty service esti-
mates will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money orders and
cashier’s checks, as well as Visa, MasterCard, American Express,
and Discover cards. By submitting any item to Horizon for service,
you are agreeing to Horizon’s Terms and Conditions found on our
website http://www.horizonhobby.com/content/service-center_ren-
der-service-center.
ATTENTION: Horizon service is limited to Product compliant
in the country of use and ownership. If received, a non-com-
pliant Product will not be serviced. Further, the sender will be
responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender’s choice and at the
sender’s expense. Horizon will hold non-compliant Product
for a period of 60 days from notification, after which it will be
discarded.
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