11
EN
Troubleshooting Guide
Problem
Possible Cause
Solution
Quadcopter control response is
inconsistent or requires extra
trim to neutralize movement
Quadcopter not initialized on a level
surface
Disconnect the fl ight battery, center the control
trim and re-initialize the quadcopter
Battery not correctly placed
Adjust battery position so quadcopter
balances in the center of the frame
Quadcopter will not respond
to throttle
Motor arm switch is in the OFF position
Set the motor arm switch to the ON position
Throttle too high and/or throttle trim is
too high
Reset controls with the throttle stick
and throttle trim at the lowest setting
Quadcopter moved during initialization
Disconnect the flight battery and re-initialize
the quadcopter while keeping the quadcopter
from moving
Throttle channel is reversed
Disconnect fl ight battery, reverse the
throttle channel on the transmitter,
recconnect fl ight battery
Quadcopter does not function
and smells burnt after
connecting the fl ight battery
Flight battery connected with the wrong
polarity
Replace the power distribution board. Connect the
fl ight battery noting proper polarity
Quadcopter has reduced fl ight
time or is underpowered
Flight battery charge is low
Completely recharge the fl ight battery
Inadequate power to fl ight battery charger Use a different power source for the charger
Flight battery is damaged
Replace the fl ight battery and follow the fl ight
battery instructions
Flight conditions might be too cold
Make sure the battery is warm
(room temperature) before use
Diffi culty binding
Transmitter too near aircraft during
binding process
Power off the transmitter. Move the transmitter
a larger distance from the aircraft or shield the
aircraft from the transmitter using your body.
Disconnect and reconnect the fl ight battery to
the quadcopter. Follow the binding instructions
Bind switch or button was not held while
transmitter was powered on
Power off transmitter and repeat bind process
Quadcopter or transmitter is too close
to large metal object, wireless source or
another transmitter
Move quadcopter and transmitter to another
location and attempt binding again
Diffi culty connecting
(after binding)
Transmitter not powered on before the
quadcopter
Power the quadcopter off. Power on the
transmitter fi rst and then the quadcopter.
Less than a 5-second wait between fi rst
powering on the transmitter and connecting
the fl ight battery to the quadcopter
Leave the transmitter powered on.
Disconnect and reconnect the fl ight
battery to the quadcopter
The quadcopter is bound to
a different model memory
(ModelMatch™ transmitters only)
Select the correct model memory on the
transmitter. Disconnect and reconnect the
fl ight battery to the quadcopter
Flight battery or transmitter battery
charge is too low
Replace or recharge batteries
Quadcopter or transmitter is too close
to large metal object, wireless source or
another transmitter
Move quadcopter and transmitter to another
location and attempt connecting again
Crashes immediately upon
lift-off
Propellers in wrong locations or
incorrect fl ight mode selected
Ensure propeller direction and motor
direction are correct
Aileron, elevator or rudder are
reversed in the transmitter
Ensure aileron, elevator or rudder are not
reversed
