8
9
•
Always test garments by steaming a small hidden area to make sure the
garment takes well to steam.
•
Always read garment care label instructions. Low heat settings require
the delicate fabric frame.
•
Small amounts of dripping might occur during use. If excessive, the
steamer needs time to get back up to full temperature. Just allow the
steamer a minute to reheat.
•
Wearing clothes immediately after ironing or steaming can actually
create wrinkles. Always allow clothing to cool for about 5 minutes after
ironing or steaming to set the press.
TROUBLESHOOTING
Problem
Possible Cause
Solution
The steamer is plugged in
but not heating.
There's a power supply issue.
Check that the plug is
properly inserted into the
outlet or try plugging the
steamer into a different outlet.
The auto shut-off has
activated.
Press the steam trigger or
press the power button to
activate the steamer.
Not enough steam or no
steam is coming out of the
steamer.
The steamer is not heated to
full temperature.
Always allow steamer to
preheat at least 45 seconds,
or until the power button
light is a steady blue.
There is not enough water in
the water tank.
Follow the instructions under
the “filling the water tank”
section and fill to Max level
marker.
The water pump hasn’t been
primed.
After preheating, always
prime the water pump by
holding the steam trigger
until steam forms to ensure
enough water is in the boiler.
Discolored water is coming
through the holes and
staining the fabric.
Residue has built up in the
water tank.
Empty the water tank after
each use. Only use distilled,
filtered, or purified water.
Perfumed or scented
additives were used.
Regularly clean steamer and
refrain from using perfumed
or scented additives.
Steamer is leaking or
spitting.
Steamer is not hot enough.
Allow the steamer to heat for
about 45 seconds.
Water tank is running low.
Follow the instructions under
the “Filling the Water Tank”
section and fill to Max level
marker.
If additional assistance is needed, please contact our consumer service team at
1-800-465-6070.
