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What to do if the ADMIN password has been forgotten
If the ADMIN password becomes mislaid or forgotten, you will not be able
to access the ServSwitch CX Uno to add or edit users and computer names.
This situation may be resolved by performing a complete reset to return the
ServSwitch CX Uno.
IMPORTANT: A complete reset erases all the user names and computer
names that you have setup.
To clear a password (and restore factory default settings)
1 Remove power from the ServSwitch CX Uno unit.
2 Connect the ServSwitch CX Uno unit to a computer in the same manner as
you would to carry out a flash upgrade - see
Performing flash upgrades
.
3 Press and hold the reset button on the front panel (requires paper clip or
similar).
4 Apply power and after 3 seconds release the reset button. The ‘UPG’ LED
should now be iluminated.
5 Set the computer serial settings to the following: 19200, n, 8, 1
6 Using ‘TeraTerm’ (recommended) or an alternative terminal program, send
“CLEAR<cr>” - in upper or lower case from the keyboard. The ServSwitch
CX Uno unit should respond with “OK”.
7 The password is now clear and all factory default settings restored.
