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APPENDIX A: GENERAL INFORMATION
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A.1 GENERAL INFORMATION
A.1.1 PING AND SCAN METHODS
PSE544 has two methods to check whether a piece of IP equipment, such as a PC, server, router, or Webcam, is still
alive:
Address Pinging:
The first method uses the well-known Ping command in which a request is sent to a specific IP address. The Ping
command, which is an echo request, enables you to determine through an ICMP protocol (Internet Control Message
Protocol) if an IP device is available on the network. If the system reacts to this request, PSE544 knows that the TCP/IP
connection is established. If the system does not react to one or several requests, PSE544 can automatically switch the
device off and, after a specified delay, switch it again on (Reboot function).
Port Scanning:
The second method uses the Port Scan command to test a specific TCP/IP port. In other words, this command allows
you to find out if a specific protocol is available on a server (for example, HTTP, FTP, Telnet, or POP). PSE544 simply tries
to connect to a specific server port. If the connection is possible, PSE544 knows that a server program is running there.
If the connection is not possible, PSE544 can automatically switch the device off and, after a specified delay, switch it
again on (Reboot function).
Remarks:
The Supervision function works only if the PSE544 is connected to the LAN.
The Ping and Scan functions can be used separately or together.
The network route between PSE544 and the IP device you wish to supervise should be as direct as possible, so do
not use unnecessary routers and complex wiring between them.
A problem on a router or the wiring could reboot the IP device to supervise.
Execute several Pings and/or Scans before running the Reboot function. It could be possible that the IP device
doesn’t respond although it is still working.
Choose a realistic supervision cycle. One second is possible. However it’s not necessary to overload the network
with Ping and Scan requests.
Recommended values:
Interval between requests: 10 seconds or more
Number of unsuccessful requests before reboot: 3 or more
Delay before reboot: 10 seconds or more
Delay before restarting monitoring after reboot: 120 seconds or more