www.BISSELL.com
10
Problem
Possible causes
Remedies
Vacuum
won’t pick
up dirt
Filters are dirty
Remove and rinse pre-motor and
post-motor filters. Allow enough
time for them to dry properly before
reinserting
The Main Hose is not connected
Locate the Main Hose and reconnect
by pushing the hose connection to
secure the latch
There is a crack or hole in the
Main Hose
If there is a crack or hole, order a new
Main Hose from the BISSELL website
There is a clog in the vacuum
Remove debris and any other
entanglements that may be
restricting its suction
The Dust Bag is not seated
correctly
Open Dust Bag chamber reseat bag
correctly
Dirt is
escaping
from the
vacuum
The Dust Bag is full
Replace with new Dust Bag
Filters are missing
Check to see if all of the Pre-Motor
and Post-Motor filters are in place
The Dust Bag is not seated
properly
Open Dust Bag chamber reseat bag
correctly
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
Website:
www.BISSELL.com
www.Canada.BISSELL.com
E-mail:
www.BISSELL.com/email-us
www.Canada.BISSELL.com/supports/contact-us
Call:
BISSELL USA Consumer Care
1-800-237-7691
BISSELL Canada Consumer Care
1-800-263-2535
Monday- Friday 8am -10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET
www.BISSELL.com
11
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
This warranty gives you specific legal rights,
and you may also have other rights which
may vary from state to state. If you need
additional instruction regarding this
warranty or have questions regarding
what it may cover, please contact BISSELL
Consumer Care by E-mail, telephone as
described below.
Limited One-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt
of the product BISSELL will repair or replace
(with new or remanufactured components
or products), at BISSELL’s option, free of
charge from the date of purchase by the
original purchaser, for one year any
defective or malfunctioning part.
See information below on "If your BISSELL
product should require service".
This warranty applies to product used for
personal, and not commercial or rental
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other
use not in accordance with the User's Guide
is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF
THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES
EITHER ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED
TO THE ONE YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on
how long an implied warranty last so the
above limitation may not apply to you.
Warranty
Service
NOTE:
Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.
