8
NOTICE
Disconnecting the battery will destroy the appliance and invalidate the warranty.
©2022 BISSELL Inc. All rights reserved.
Part Number 1631962 06/22 RevE
Limited Warranty
This limited warranty is provided by BISSELL® International Trading Company
B.V. (“BISSELL”) and applies in Australia and New Zealand. It gives you specific
rights. It is offered as an additional benefit to your rights under law. You
also have other rights under The Australian Consumer Law or New Zealand
Consumer Laws, whichever applies to you. You can find out about your
legal rights and remedies by contacting your local consumer advice service.
Nothing in this warranty will replace or lessen any of your legal rights or
remedies. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Care
or contact your local distributor.
This warranty is given to the current owner of the product with the
original sales receipt. The original sales receipt must include the product(s)
purchased, the date purchased, and which country it was purchased from
new. You must be able to evidence the date of purchase and show the
product was purchased in Australia or New Zealand to submit a claim under
this warranty. You will receive the warranty that is applicable to the country
where your product was originally purchased, as shown on the original sales
receipt. If you use the product outside of the country where it was purchased,
your warranty may be void in BISSELL’s sole discretion. It may be necessary
to obtain some of your personal information, such as a mailing address, to
fulfill the terms of this warranty. Any personal data will be handled pursuant
to BISSELL’s Privacy Policy, which can be found at global.BISSELL.com/
privacy-policy.
Limited Two-Year Warranty
For two years from the date of purchase by the original purchaser,
subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will
repair or replace (with new, refurbished, lightly used, or remanufactured
components or products), at BISSELL’s option, free of charge, any defective or
malfunctioning part or product.
BISSELL recommends that the original packaging and original proof of
purchase with the date of purchase and country where purchased be kept for
the duration of the warranty period in case you want to redeem the warranty
during the warranty period. Keeping the original packaging will assist with
any necessary re-packaging and transportation but is not a condition of the
warranty.
If your product is replaced by BISSELL under this warranty, then the new item
will benefit from the remainder of the term of this warranty (calculated from
the date of the original purchase). The period of this warranty shall not be
extended whether or not your product is repaired or replaced.
*Conditions of Warranty
This warranty applies to products used for personal domestic use and not
commercial or hire purposes. Consumable components and attachments such
as filters, belts, shells, water tanks, scraping strips, brushes, and mop pads,
which must be replaced or serviced by the user from time to time, are not
covered by this warranty.
This warranty does not apply to any defect arising from fair wear and tear,
including but not limited to the battery discharging time shortening due
to the aging or use. Damage or malfunction caused by the user or any
third party whether as a result of accident, negligence, abuse, neglect,
or any other use not in accordance with the user guide is not covered by
this warranty. An unauthorised repair (or attempted repair) may void this
warranty whether or not damage has been caused by that repair/attempt.
Removing or tampering with the Product Rating Label on the product or
rendering it illegible will void this warranty.
Except as set out below, BISSELL and its distributors are not liable for any
loss or damage that is not foreseeable or for incidental or consequential
damages of any nature associated with the use of this product including
without limitation loss of profit, loss of business, business interruption, loss
of opportunity, distress, inconvenience, or disappointment. Except as set out
below, BISSELL’s liability will not exceed the purchase price of the product.
BISSELL does not exclude or limit in any way its liability for (a) death or
personal injury caused by our negligence or the negligence of our employees,
agents or subcontractors; (b) fraud or fraudulent misrepresentation; (c) or for
any other matter which cannot be excluded or limited under law.
To make a claim under this warranty contact BISSELL Australia PTY LTD (details
below). Contact BISSELL prior to returning any goods. Where agreed, BISSELL
will reimburse reasonable postage / handling costs (if any) for returning
goods to BISSELL. To claim expenses incurred in making a claim under this
warranty please provide BISSELL with a copy of the receipt of the expenses
by email or post.
For Australian Consumers Only: Our goods come with guarantees that
cannot be excluded under the Australian Consumer Law. You are entitled to
a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
Important Notes
Please keep your original sales receipt. It provides proof of the date of
purchase and where it was purchased in the event of a warranty claim. See
warranty for details.
Please note that using your BISSELL machine outside of its country of original
purchase and/or use with a power converter may damage your BISSELL
machine and damage caused by mismatched power voltage will not be
covered by your warranty.
Please note that putting vinegar, bleach, dish soap, detergent, homemade
soap, and other non-BISSELL products in your BISSELL machine may damage
your BISSELL machine. Damage caused by using non-BISSELL products in your
machine will not be covered by your warranty.
Consumer Care
If your BISSELL product should require service or to claim under our limited
guarantee, please contact us.
Australia
Telephone: 1300 247 735
Website: BISSELL.com.au
Address: 789 Springvale Road,
Mulgrave, Victoria 3170
Email: [email protected]
New Zealand
Telephone: 0800 247 735
Website: www.BISSELL.co.nz
Address: 789 Springvale Road,
Mulgrave, Victoria 3170
Email: [email protected]
For a comprehensive walkthrough of your product and support tips visit
support.BISSELL.com
.
Note:
Any other servicing should be performed by an authorized service representative.
Troubleshooting
