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Operation Manual BioSmart 

BioSmart PalmJet, BioSmart PalmJet BOX,  

BioSmart PalmJet BOX-T

 v.049.1|03.2021|en 

 

Page 35 of 39

 

11

 

Servicing 

This section contains the product maintenance types, the corresponding  operations list, as well as 

safety measures and frequency. 

 

General Information 

When storing the product and using it for its intended purpose, periodic maintenance is required. 

Maintenance includes checking the appearance, removing dirt and dust. 

The operations listed in this section are intended to keep the product in good working order and to 

provide conditions for long-term trouble-free operation. 

This  section  lists  the  recommended  maintenance  intervals.  The  customer  must  independently 

determine the maintenance frequency, depending on the product operating conditions. For example, if the 

product is operated in a dusty environment, then the operation to remove dirt and dust from the product 
surfaces should be performed more often than indicated in this section. 

 

Protective Measures 

When carrying out maintenance, be aware that the product is energized. 
Don

t perform maintenance in explosive areas or other locations where static electricity may create a 

fire. 

 

Maintenance for Intended Usage 

During its intended use, the product should be serviced. The list of operations and the recommended 

frequency are shown in the table. 

 

Operation name 

Description 

Periodicity 

External  inspection,  dirt 

and  dust  removal  from 
external surfaces 

List of operations: 

 

Check  the  case  integrity,  no  damage  through  which 
liquid, dust, insects may get into the case; 

 

Check  the  biometric  scanner  for  damage  (scratches, 

chips); 

 

Wipe  the  product  outside  with  a  soft  dry  cloth.  For 

disinfection,  use  a  cloth  soaked  in  70%  isopropyl 
alcohol,  provided  that  alcohol  doesn

t  get  on  the 

connectors and inside the case; 

 

Carefully  remove  dust  and  dirt  from  the  biometric 
scanner surface. 

Once a months 

 

Functionality test 

List of operations: 

 

Check  the  RFID-reader  operation,  for  this,  attach  a 
compatible  RFID-card  to  the  reader  and  make  sure 
that the code is read correctly; 

 

Check the biometric scanner operation, to do this, try 
to  identify  the  palm  veins  and  make  sure  that  the 

employee is identified correctly; 

 

If  the  product  controls  an  executive  device  (for 
example, an electric lock, a turnstile), then initiate the 

issuance  of  a  control  command  to  the  executive 
device (perform identification). 

Once an year 

 

Maintenance in Storage 

If the product is stored in the custom packaging, maintenance operations are not required within the 

designated shelf life. 

When storing the product in a non-custom packaging, follow the steps in the table. 

Operation name 

Description 

Periodicity 

Inspection 

of 

the 

product  outside  and 

List of operations: 

 

Open the packaging (in the presence of it); 

Once an year  

Содержание BioSmart PalmJet

Страница 1: ...Version 049 1 Date 03 2021 BioSmart BioSmart PalmJet BioSmart PalmJet BOX BioSmart PalmJet BOX T Reader Operation Manual...

Страница 2: ...t PalmJet BOX reader BioSmart PalmJet BOX T 13 4 Reader Connection 15 Wire Assignment 15 Power Supply Connection 15 Ethernet Connection 15 Electromechanical Lock Connection 16 Buttons and Sensors to a...

Страница 3: ...49 1 03 2021 en Page 3 of 39 9 Reader Quick Start 31 10 Reader Faults and Methods of Its Elimination 33 11 Servicing 35 General Information 35 Protective Measures 35 Maintenance for Intended Usage 35...

Страница 4: ...may be found at https biosmart tech com Abbreviations used Software software ACS access control and management system OS an operating system Before installation configuration and operation of the read...

Страница 5: ...in the delivery set BioSmart PalmJet BOX T reader is equipped with a built in sensor for measuring body temperature in the wrist area Technical Characteristics Readers are compatible with the followin...

Страница 6: ...Case material Plastic Dimensions mm 96 96 60 113 140 80 113 140 80 Net weight g 350 550 550 Air temperature during operation From 40 to 35 From 40 to 35 From 15 to 35 The upper value of the relative a...

Страница 7: ...control The reader powered and connected to the BioSmart SmartHub software service or the BioSmart UniPass Pro controller enters into palm card standby mode according to the set operating mode When an...

Страница 8: ...or BioSmart SmartHub performs other actions specified in the working model For example BioSmart UniPass Pro or BioSmart SmartHub controls the sound signal on the reader BioSmart PalmJet BOX T reader h...

Страница 9: ...m BioSmart PalmJet The above settings mean the following Green signal 20 100 ms the 20 times signal repetition with a duration of 100 ms Blue signal 1 2000 ms the 1 time signal repetition with a durat...

Страница 10: ...dust and moisture penetration into the case however the biometric scanner surface must be protected from atmospheric precipitation hail rain snow as well as frost rime and ice If hail falls on the bi...

Страница 11: ...or high humidity it must be taken out of the packaging and kept in a dry room at a temperature of 20 5 for at least 30 minutes before turning on When using the built in temperature sensor of the BioSm...

Страница 12: ...nnect the reader 2 Prepare a hole in the surface 72 mm in diameter and at least 45 mm deep into which the reader will be installed Provide additional cable management space at the back of the reader I...

Страница 13: ...nstalling the BioSmart PalmJet BOX reader BioSmart PalmJet BOX T on a vertical surface Figure 6 shows a diagram of the BioSmart PalmJet BOX BioSmart PalmJet BOX T reader installation on a horizontal s...

Страница 14: ...oSmart PalmJet BOX T v 049 1 03 2021 en Page 14 of 39 Figure 5 Installation scheme of BioSmart PalmJet BOX reader BioSmart PalmJet BOX T on a vertical surface Figure 6 Installation scheme of BioSmart...

Страница 15: ...put parameters DC 5 12V 50mA 12 V red Power supply 12V Connecting to the positive pole GND of the 12V power supply GND black Power supply common wire Connecting to the negative pole of the 12V power s...

Страница 16: ...5 A The scheme Figure 9 shows an example of connecting a reader to control an electromechanical lock Figure 9 Electromechanical lock connection scheme If it s necessary to control one electromechanica...

Страница 17: ...y The button connection scheme is shown in Figure 11 The passage sensor is connected in the same way Figure 11 Button connection scheme Load to Discrete Output Connection A purple wire is used to conn...

Страница 18: ...t BioSmart PalmJet BOX BioSmart PalmJet BOX T v 049 1 03 2021 en Page 18 of 39 The load connection scheme is shown in Figure 12 Figure 12 Scheme of load connection to discrete output R Reader OUT purp...

Страница 19: ...capacity check it s necessary to apply the supply voltage to the reader and control the occurrence of a short term light and sound signal When connected to Biosmart Studio software the reader s workin...

Страница 20: ...P CHANGER utility is intended to change the network settings of the BioSmart PalmJet reader BioSmart PalmJet BOX BioSmart PalmJet BOX T The utility may be downloaded from the site https biosmart tech...

Страница 21: ...b database data exchange with Biosmart Studio software or other software with which BioSmart SmartHub service is integrated All the software service settings are performed in the Biosmart Studio softw...

Страница 22: ...ts selection It s necessary to agree to both licenses they are necessary for further work with the BioSmart SmartHub service Select a folder to place the program shortcuts and click Next Figure 17 Sel...

Страница 23: ...s window and add readers on the Actions tab Regardless the reader type BioSmart PalmJet BioSmart PalmJet BOX BioSmart PalmJet BOX T in the Biosmart Studio software these readers will be founded as Bio...

Страница 24: ...art PalmJet BOX BioSmart PalmJet BOX T v 049 1 03 2021 en Page 24 of 39 Figure 18 General tab 8 2 2 System Tab The System tab is intended to configure BioSmart SmartHub operation parameters related to...

Страница 25: ...ch scanning of biometric data on the reader will be paused after the last failed identification on the reader This parameter is used to prevent unintentional repeated identification of users who didn...

Страница 26: ...lmJet BOX BioSmart PalmJet BOX T v 049 1 03 2021 en Page 26 of 39 It s possible to add readers by serial number Readers have dynamic IP addresses Figure 21 Actions tab 8 2 5 Privilege Tab User permiss...

Страница 27: ...cally parameter determines whether the connection with the device will be automatically established when it appears on the network Firmware displays the device current firmware version Additional sect...

Страница 28: ...RFID card Upon the card presentation and user identification by the card code confirmation of identity by the palm veins is required The read biometric data of the user s palm veins are sent to BioSma...

Страница 29: ...d parameter sets the minimum allowable temperature value The Upper temperature threshold parameter sets the maximum allowable temperature value The Compensation parameter sets the value of the compens...

Страница 30: ...ters The Transmitted parameter displays the number of packets transmitted by the device in the last hour The Retries Transmission errors parameters display the number of corresponding errors in the la...

Страница 31: ...d to all third party devices the Biosmart Studio software is installed on the computer 1 Install BioSmart SmartHub software see section 7 2 In the Biosmart Studio software in the Devices section add t...

Страница 32: ...ders In the opened window click Search a list of available readers will appear Figure 30 List of connected readers 4 If the readers are connected but not found check the reader network settings To cha...

Страница 33: ...ns see Biosmart Studio User Guide Access group is not assigned to BioSmart SmartHub or BioSmart UniPass Pro controller Check access group assignment see Biosmart Studio User Guide User positions the p...

Страница 34: ...rong parameters values of the reader with the temperature measurement sensor were selected Check the settings in the Biosmart Studio software see p 8 3 2 System Tab Improper applying the wrist to the...

Страница 35: ...ations and the recommended frequency are shown in the table Operation name Description Periodicity External inspection dirt and dust removal from external surfaces List of operations Check the case in...

Страница 36: ...product inspection a strong dust content is detected measures should be taken to determine the causes of the dust content It may be necessary to change the product storage location to provide additio...

Страница 37: ...on of BioSmart ACS should be carried out at ambient temperatures from minus 40 to plus 50 ACS BioSmart should be stored and transported at a relative humidity of no more than 70 Storage and transporta...

Страница 38: ...Operation Manual BioSmart BioSmart PalmJet BioSmart PalmJet BOX BioSmart PalmJet BOX T v 049 1 03 2021 en Page 38 of 39 Appendices Appendix 1 Instruction for Correct Palm Position on the Scanner...

Страница 39: ...PalmJet BOX BioSmart PalmJet BOX T v 049 1 03 2021 en Page 39 of 39 Support support biosmart tech com 420 246 097 126 Skype BioSmart TechSupport 420 246 097 126 Konevova 2660 141 130 00 Prague Czech R...

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