TROUBLESHOOTING
General Information:
Environmental Factors - There are a number of factors that will affect your desired comfort level.
These factors can include insulation, open or drafty doors and windows, and outside temperature.
Please check and take action if any of these potential problems are affecting your heaters ability to
adequately warm your room.
Supplemental Heat - Portable electric heaters are intended for supplemental heating of rooms to heat
the room your in and turn down the central heat thermostat. They are not intended to replace central
heating systems.
Do NOT attempt to repair or adjust any electrical or mechanical functions on this
heater. Doing so will void warranty. The inside of the heater contains no user
serviceable parts. All servicing should be performed by qualified personnel only.
Troubleshooting for your Heater
Trouble
Probable Cause
Solution
• Heater
Does Not
Turn On.
☛
Timer Activated.
☛
Tip-over switch engaged.
☛
Manual user reset is
activated.
☛
Not plugged in properly.
☛
Electrical outlet does not
hold plug in securely.
☛
Thermostat set too low.
☛
Obstruction causing the
heater not to operate.
☛
Circuit breaker trips.
✔
Press the Power Button to turn on the
Heater.
✔
Set heater upright on a level surface.
✔
Follow reset instructions listed in this
manual.
✔
Ensure plug is properly inserted. Make
sure electrical outlet and circuit breaker
are working.
✔
Have outlet replaced by a licensed
electrician.
✔
Turn the Dial Wheel right to the highest
temperature setting.
✔
Unplug the heater and remove all
obstructions. Position your heater 0.9m
(36") away from all objects.
✔
Make sure no other high wattage
appliances are operating on the same
circuit and reset breaker if needed.
• Power
Light
is Flashing
or in some
cases,
Heater
Turns On at
Max Heat
setting but
then Shuts
Off in 2
seconds
with Power
Light
Flashing.
☛
Auto Safety Shut-off system
is activated when there is
potential overheat.
☛
Tip-over switch engaged.
✔
Follow Auto Safety Shut-off instructions to
reset the heater and allow sufficient time
for the heater to cool down before
plugging in again.
✔
Set heater upright on a level surface.
• Not
Enough
Heat.
☛
Heater is in Low (
1
) or Fan
Only setting.
☛
Thermostat set too low.
✔
Change setting to Max Heat (
2
).
✔
Turn the Dial Wheel right to the highest
temperature setting.
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