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Help in case of problems
If your bikespeed-RS does not work correctly at any given time, please
check the following steps in order to help yourself.
Should you still have problems please write an email before sending back
the bikespeed-RS.
Cause
Solution
- bicycle does not start or
deactivates itself
immediately
- Please check whether the battery is
properly engaged in the bracket.
- Please check the 5-pole connector from
the tuning to the motor and to the display
.
- no animation visible
when starting the bicycle
- Please check if the service-mode is
activated as by entering the combination.
- Check the 2-pole connector from the
tuning to the motor.
- no support or rather
only briefly when starting
- no speed-indication (0
km/h)
- Please check the 2-pole connector from
the tuning to the motor and to the speed-
sensor
- support only until up to
25 km/h are reached
- miles are missing
- Check if the tuning is activated and
service-mode is off.
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