BenQ TH690ST Скачать руководство пользователя страница 45

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Troubleshooting

Troubleshooting

The projector does not turn on.

Cause

Remedy

There is no power from the power cord.

Plug the power cord into the AC power jack on the
projector, and plug the power cord into the power outlet. If
the power outlet has a switch, make sure that it is switched
on.

Attempting to turn the projector on again during
the cooling process.

Wait until the cooling down process has completed.

No picture

Cause

Remedy

The video source is not turned on or connected
correctly.

Turn the video source on and check that the signal cable is
connected correctly.

The projector is not correctly connected to the
input signal device.

Check the connection.

The input signal has not been correctly selected.

Select the correct input signal with the

SOURCE

key.

Blurred image

Cause

Remedy

The projection lens is not correctly focused.

Adjust the focus of the lens using the focus ring.

The projector and the screen are not aligned
properly.

Adjust the projection angle and direction as well as the
height of the projector if necessary.

Abnormal image

Cause

Remedy

The image is abnormal.

• Ensure the video source cable is connected properly, and

that the video source is turned on.

• Ensure that the air intake or exhaust is not blocked.

Remote control does not work.

Cause

Remedy

The batteries are out of power.

Replace both of the batteries with new ones.

There is an obstacle between the remote control
and the projector.

Remove the obstacle.

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

The password is incorrect.

Cause

Remedy

You do not remember the password.

See

Entering the password recall procedure on page 21

Содержание TH690ST

Страница 1: ...Digital Projector User Manual Home Entertainment Series I TH690ST V 1 01 ...

Страница 2: ...have other rights which vary from country to country For other information please visit www BenQ com Copyright Copyright 2022 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual...

Страница 3: ...projected image size 12 Mounting the projector 13 Adjusting the projected image 14 Connection 16 Operation 17 Starting up the projector 17 Using the menus 19 Securing the projector 20 Switching input signal 21 Shutting down the projector 22 Menu operation 23 Basic menu 23 Advanced menu 24 Maintenance 42 Care of the projector 42 Light source information 43 Troubleshooting 45 Specifications 46 Proje...

Страница 4: ... could fail if power cuts or surges of 10 volts occur In areas where the mains voltage may fluctuate or cut out it is recommended that you connect your projector through a power stabilizer surge protector or uninterruptible power supply UPS 2 Do not look straight at the projector lens during operation The intense light beam may damage your eyes 3 Refer servicing to qualified service personnel 6 Do...

Страница 5: ...ilation holes are seriously obstructed overheating inside the projector may result in a fire 11 Always place the projector on a level horizontal surface during operation 12 Do not stand the projector on end vertically Doing so may cause the projector to fall over causing injury or resulting in damage to the projector 13 Do not step on the projector or place any objects upon it Besides probable phy...

Страница 6: ...smoke may contaminate optical components shorten the projector s life span and darken the image Locations near fire alarms Locations with an ambient temperature above 40 C 104 F Locations where the altitudes are higher than 3000 m 10000 feet Risk Group 2 1 According to the classification of photobiological safety of light source and light source systems this product is Risk Group 2 IEC 62471 5 201...

Страница 7: ...he old batteries if applicable and install two AAA batteries Make sure that the positive and negative ends are positioned correctly as illustrated 3 Slide the battery cover in until it clicks into place Projector Remote control with batteries Power cord Quick start guide Warranty card Regulatory statements The supplied accessories will be suitable for your region and may differ from those illustra...

Страница 8: ...remote control for an extended period of time remove the batteries to avoid damage to the remote control from possible battery leakage 1 Zoom ring Focus ring 2 Vent air inlet 3 Projection lens 4 Adjuster feet 5 IR remote sensor front 6 External control panel See Controls and functions on page 9 7 IR remote sensor top Ambient light sensor 8 Speakers 9 Vent air outlet 10 Ceiling mount holes 11 Anti ...

Страница 9: ...l arrows to select the desired menu items and to make adjustments When OSD menu is inactive workable under CEC capable sources only Keystone keys keypad Displays the keystone correction page Volume keys keypad Decreases or increase the projector volume 5 MODE PIC MODE Displays the picture mode menu 6 ECO BLANK Used to hide the screen picture 7 OK Confirms the selected On Screen Display OSD menu it...

Страница 10: ...ere are no obstacles between the remote control and the IR sensor s on the projector that might obstruct the infra red beam 11 Toggles projector audio between on and off 12 SOUND MODE Displays the sound mode menu 13 Selects a preset picture and sound mode for games Bright Dark 14 Press to open close Auto focus page Available on compatible projectors only 15 Decreases or increase the projector volu...

Страница 11: ...jector placed on the table in front of the screen This is the most common way to position the projector for quick setup and portability 2 Front Ceiling Select this location with the projector suspended upside down from the ceiling in front of the screen Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling 3 Rear Select this location with the project...

Страница 12: ...996 1771 1222 1346 1470 26 90 2286 1121 1992 1375 1514 1654 30 100 2540 1245 2214 1528 1682 1837 33 110 2794 1370 2435 1680 1851 2021 36 120 3048 1494 2657 1833 2019 2205 40 130 3302 1619 2878 1986 2187 2389 43 140 3556 1743 3099 2139 2355 2572 46 150 3810 1868 3321 2291 2524 2756 49 160 4064 1992 3542 2444 2692 2940 53 170 4318 2117 3763 2597 2860 3124 56 180 4572 2241 3985 2750 3028 3307 59 190 ...

Страница 13: ...its attachment to the mounting bracket become loose Ask your dealer to install the projector for you Installing the projector on your own may cause it to fall and result in injury Take necessary procedures to prevent the projector from falling off such as during an earthquake The warranty doesn t cover any product damage caused by mounting the projector with a non BenQ brand projector mounting kit...

Страница 14: ...mes trapezoidal You can screw the adjuster feet to fine tune the horizontal angle To retract the feet screw the adjuster feet in a reverse direction Fine tuning the image size and clarity Do not look into the lens while the light source is on The strong light from the light source may cause damage to your eyes 1 Adjust the projected image to the size that you need using the zoom ring 2 Sharpen the...

Страница 15: ...menu system 2 After the 2D Keystone correction page appears To correct keystoning at the top of the image use To correct keystoning at the bottom of the image use To correct keystoning at the right side of the image use To correct keystoning at the left side of the image use To reset the keystone values press BACK for 2 seconds To automatically correct the vertical sides of the distorted image pre...

Страница 16: ... notebooks do not turn on their external video ports when connected to a projector Usually a key combo like FN function key with a monitor symbol turns the external display on off Press FN and the labeled function key simultaneously Refer to your notebook s documentation to find your notebook s key combination If the selected video image is not displayed after the projector is turned on and the co...

Страница 17: ...e later stage of starting up a start up logo is projected If necessary Rotate the focus ring to adjust the image clearness 3 If this is the first time you turn on the projector the setup wizard appears to guide you through setting up the projector If you have already done this skip this step and move on to the next step Use the arrow keys on the projector or remote control to move through the menu...

Страница 18: ...ferred Room Setting and adjust more image settings in this menu See Game Settings on page 26 for details Now you ve completed the initial setup Please use the original accessories e g power cord to avoid possible dangers such as electric shock and fire If the projector is still hot from previous activity it will run the cooling fan for approximately 2 seconds before energizing the light source The...

Страница 19: ...r will switch to the Advanced OSD menu Likewise when you wish to switch from the Advanced OSD menu to the Basic OSD menu follow the instructions below 1 Go to System Menu Settings Menu Type and press OK 2 Use to select Basic and press OK Your projector will switch to the Basic OSD menu Overview of the Basic OSD menu Overview of the Advanced OSD menu Menu type Sub menu and status Current input sign...

Страница 20: ...ding to the password you desire to set press the arrow keys to enter six digits for the password 4 Confirm the new password by re entering the new password 5 To activate the Power On Lock function go to System Security Settings Power On Lock press OK and to select On Input the password again If you forget the password If you enter the wrong password the password error message will appear and the I...

Страница 21: ...k press OK and to select Off The message Input Password appears Enter the current password If the password is correct the OSD menu returns to the Security Settings page You will not have to enter the password next time turning on the projector If the password is incorrect the password error message will appear and the message INPUT CURRENT PASSWORD appears for your retry You can press BACK to canc...

Страница 22: ...run for approximately 2 seconds to cool down the projector 3 Once the cooling process finishes the power indicator becomes a steady orange and fans stop Disconnect the power cord from the power outlet The brightness level of the projected image will change accordingly when you switch between different input signals For best display picture results you should select and use an input signal which ou...

Страница 23: ...re accessible Basic menu Structure Menu Ref Page Options Picture Mode 25 Bright Living Room Game Sports Cinema 3D HLG HDR10 HDR Game User Sound Mode 30 Cinema Music Game Sports User Light Source Mode 28 Normal ECO SmartEco 2D Keystone 15 H 30 30 V 30 30 Game Settings 26 Room Setting Bright Dark Details Adjustment Off On HDR Brightness 28 2 1 0 1 2 Information 41 Detected Resolution Source Picture ...

Страница 24: ...ghtness 0 100 Contrast 0 100 Sharpness 0 15 Advanced Color Settings Gamma Selection 1 8 2 0 2 1 2 2 2 3 2 4 2 5 2 6 BenQ Color Temperature Tuning Color Temperature Native for Bright picture mode Normal Cool Warm for the rest picture modes R Gain G Gain B Gain 0 200 R Offset G Offset B Offset 0 511 Color Management R G B C M Y Hue Saturation Gain White Balance R Gain G Gain B Gain Light Source Mode...

Страница 25: ...st for watching sporting events in a bright room Cinema With accurate color and deepest contrast at lower brightness level Cinema mode is suitable for playing movies in a environment with a bit of ambient light as if in a commercial cinema 3D Optimized to bring up 3D effects when watching 3D contents This mode is only available when 3D function is enabled HDR10 HDR Game Delivers High Dynamic Range...

Страница 26: ...played 4 Select Load Settings From and press OK 5 Press to select a picture mode that is closest to your need 6 Press OK and BACK to return to the Picture menu 7 Press to select the sub menu items you want to change and adjust the values with The adjustments define the selected user mode Rename User Mode Select to rename the customized picture mode User The new name can be up to 9 characters inclu...

Страница 27: ...ing There are several preset color temperature settings available The available settings may vary according to the signal type selected When Bright is selected for Picture Mode the color temperature switches to Native and cannot be changed Native With the light source s original color temperature and higher brightness this setting is suitable for environments where high brightness is required such...

Страница 28: ...alues to your preference Every adjustment made will reflect to the image immediately For example if you select Red and set its value at 0 only the saturation of pure red will be affected Gain Adjusts the values to your preference The contrast level of the primary color you select will be affected Every adjustment made will reflect to the image immediately If you selected White Balance W you can ad...

Страница 29: ...selected Picture Mode including the preset mode User to the factory preset values 1 Press OK The confirmation message is displayed 2 Use to select Reset and press OK The current picture mode returns to the factory preset settings The following settings will still remain Picture Mode Game Settings ...

Страница 30: ...activated Dark Bright deploys Game sound mode The User mode allows you to personalize the sound settings When selecting the User mode you may make manual adjustments with the User Sound EQ function If the Mute function is activated adjusting Sound Mode will turn off the Mute function User Sound EQ Select desired frequency bands 100 Hz 300 Hz 1k Hz 3k Hz and 10k Hz to adjust the levels according to...

Страница 31: ...function L R Switch The left and right audio channels will automatically swap when selecting On Power On Off Ring Tone Sets the ring tone for the projector On or Off The Power On Off Ring Tone can only be adjusted here Setting the sound mute or adjusting the sound level do not affect the Power On Off Ring Tone Reset Audio Returns all of the adjustments you ve done under the Audio menu to the facto...

Страница 32: ...Ratio There are several options to set the image s aspect ratio depending on your input signal source This image adjustment might impact latency in Game mode We suggest setting Aspect Ratio to Auto to enjoy low latency gaming If no source is detected this function is not available and the Screen Fill is set to 4 3 or 1 1 Auto Scales an image proportionally to fit the projector s native resolution ...

Страница 33: ...3D contents if you feel fatigue or discomfort Keep a distance from the screen of about three times the effective height of the screen Children and people with a history of oversensitivity to light heart problems or any other existing medical conditions should be refrained from watching 3D contents The image may seem reddish greenish or bluish without wearing 3D glasses However you will not notice ...

Страница 34: ...nics Control When you enable this function and connect an HDMI CEC compatible device to your projector with an HDMI cable turning on the HDMI CEC compatible device automatically turns on the projector while turning off the projector automatically turns off the HDMI CEC compatible device Power On Link Power Off Link When you connect an HDMI CEC compatible device to your projector with an HDMI cable...

Страница 35: ...reen Fill 16 9 4 3 1 1 Digital Lens Shift Menu Descriptions Projector Position The projector can be installed on a ceiling or behind a screen or with one or more mirrors See Choosing a location on page 11 for details 2D Keystone See Correcting keystone on page 15 for details This image adjustment might impact latency in Game mode We suggest setting the 2D Keystone values to 0 to enjoy low latency ...

Страница 36: ...igh Altitude Mode when your environment is between 1500 m 3000 m above sea level and ambient temperature is between 0 C 30 C Operation under High Altitude Mode may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance If you use this projector under other extreme conditions excluding the above it may display auto shu...

Страница 37: ...details The EDID change is only available on HDMI Digital Lens Shift Use to horizontally shift the projected image This is only available with HDMI input source This function is not available in 3D mode or when Screen Fill is set to 16 9 When Screen Fill is adjusted Digital Lens Shift resets to 0 ...

Страница 38: ...ight Bottom Left Light Source Information Light Source Usage Time Normal Mode ECO Mode SmartEco Mode Equivalent Light Hours Refer to UM for detailed formula Reset Light Timer Reset Cancel Operation Settings Reminder Message Off On LED Indicator Off On Power On Off Settings Direct Power On Off On Auto Power Off Disable 3 min 10 min 15 min 20 min 25 min 30 min Security Settings Panel Key Lock Off On...

Страница 39: ...ollowing information Light Source Usage Time Light hours used under Normal Mode ECO Mode and SmartEco Mode Equivalent Light Hours For details about how to calculate the hours see Getting to know the light hour on page 43 Reset Light Timer Reset the light timer after installing a new light Operation Settings Reminder Message Sets the reminder messages on or off LED Indicator You can turn off the LE...

Страница 40: ...hout disabling panel key lock the projector will still be in locked status the next time it is turned on Change Password Power On Lock See Utilizing the password function on page 20 Factory Default Returns all settings to the factory preset values The following settings will still remain Projector Position 2D Keystone Auto Vertical Keystone High Altitude Mode Baud Rate Light Source Information Sec...

Страница 41: ...urce Shows the current signal source Picture Mode Shows the selected mode in the Picture menu Light Source Mode Shows the used light source mode 3D Format Displays the current 3D mode 3D Format is only available when 3D is enabled Color System Shows the input system format Dynamic Range Shows the picture dynamic range e g SDR HDR10 HLG etc Light Source Usage Time Shows the number of hours the ligh...

Страница 42: ...rn the projector off using the proper shutdown procedure as described in Shutting down the projector on page 22 and unplug the power cord To remove dirt or dust wipe the case with a soft lint free cloth To remove stubborn dirt or stains moisten a soft cloth with water and a neutral pH detergent Then wipe the case Storing the projector If you need to store the projector for an extended time please ...

Страница 43: ...so get the light hour information on the Information menu Extending light source life Setting the Light Source Mode Go to Advanced Menu Picture Advanced Color Settings Light Source Mode and press to select a suitable light source power from among the provided modes Setting the projector in ECO or SmartEco mode extends light life For time used in each light source mode shown in OSD menu Time used i...

Страница 44: ...ime When it is needed LED light replacement is not user serviceable Please contact the service center for changing LED light Indicators Indicator Status Description Power events Stand by mode Powering up Normal operation Normal power down cooling Download Light source life exhausted Burn in ON Burn in OFF Light source events Light source error in normal operation Thermal events Fan 1 error the act...

Страница 45: ...correct input signal with the SOURCE key Blurred image Cause Remedy The projection lens is not correctly focused Adjust the focus of the lens using the focus ring The projector and the screen are not aligned properly Adjust the projection angle and direction as well as the height of the projector if necessary Abnormal image Cause Remedy The image is abnormal Ensure the video source cable is connec...

Страница 46: ... 1 Control RS 232 serial control 9 pin x 1 IR receiver x 2 Input terminals Digital HDMI 1 HDMI 2 2 0b HDCP 2 2 x 2 USB 2 0 Type A x 1 Power supply 5V 2 5A Audio signal input Audio in x 1 for service personnel only Environmental Requirements Operating temperature 0 C 40 C at sea level Storage temperature 20 C 60 C at sea level Operating Storage relative humidity 10 90 without condensation Operating...

Страница 47: ...47 Specifications Dimensions 366 mm W x 118 mm H x 244 mm D Unit mm 118 244 366 ...

Страница 48: ...x 768_60 59 870 47 776 79 5 V V 1280 x 800 WXGA_60 59 810 49 702 83 500 V V WXGA_75 74 934 62 795 106 500 WXGA_85 84 880 71 554 122 500 WXGA_120 Reduce Blanking 119 909 101 563 146 25 V 1280 x 1024 SXGA_60 60 020 63 981 108 000 V V SXGA_75 75 025 79 976 135 000 SXGA_85 85 024 91 146 157 500 1280 x 960 1280 x 960_60 60 000 60 000 108 V V 1280 x 960_85 85 002 85 938 148 500 1360 x 768 1360 x 768_60 ...

Страница 49: ... 576i 720 1440 x 576 50 15 63 27 576p 720 x 576 50 31 25 27 720 50p 1280 x 720 50 37 5 74 25 V V V 720 60p 1280 x 720 60 45 00 74 25 V V V 1080 24P 1920 x 1080 24 27 74 25 V V V 1080 25P 1920 x 1080 25 28 13 74 25 1080 30P 1920 x 1080 30 33 75 74 25 1080 50i 1920 x 1080 50 28 13 74 25 V 1080 60i 1920 x 1080 60 33 75 74 25 V 1080 50P 1920 x 1080 50 56 25 148 5 V V 1080 60P 1920 x 1080 60 67 5 148 5...

Страница 50: ...R Write Game CR appmod game CR Write Cinema Rec 709 CR appmod cine CR Write User1 CR appmod user1 CR Write 3D CR appmod threed CR Write Sport CR appmod sport CR Write HDR10 CR appmod hdr CR Write HLG CR appmod hlg CR Read Picture Mode CR appmod CR Picture Setting Write Set Contrast value CR con value CR Read Contrast value CR con CR Write Brightness CR bri CR Write Brightness CR bri CR Write Set B...

Страница 51: ...p CR Write Quick auto search on CR QAS on CR Write Quick auto search off CR QAS off CR Read Quick auto search status CR QAS CR Write Menu Position Center CR menuposition center CR Write Menu Position Top Left CR menuposition tl CR Write Menu Position Top Right CR menuposition tr CR Write Menu Position Bottom Right CR menuposition br CR Write Menu Position Bottom Left CR menuposition bl CR Read Men...

Страница 52: ... fs CR Write 3D Frame packing CR 3d fp CR Write 3D Side by side CR 3d sbs CR Write 3D inverter disable CR 3d da CR Write 3D inverter CR 3d iv CR Read 3D Sync Status CR 3d CR Write High Altitude mode on CR Highaltitude on CR Write High Altitude mode off CR Highaltitude off CR Read High Altitude mode status CR Highaltitude CR Color Calibration only for service Write Set BenQ gamma value CR gamma val...

Страница 53: ...CR Read Get Hue value CR hue CR Write Set Saturation value CR saturation value CR Read Get Saturation value CR saturation CR Write Set Gain value CR gain value CR Read Get Gain value CR gain CR Service Only for service Write Service mode enable for error report CR error enable CR Read Error code report CR error report CR Read FAN 1 speed CR fan1 CR Read FAN 2 speed CR fan2 CR Read FAN 3 speed CR f...

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