t rouble sh o ot i n g
Solutions for Common Problems
If your unit is not operating properly, please refer to the
outline below.
Problem
Possible Cause
Corrective Procedure
Unit not
Plug not properly inserted
Reinsert plug and rotate
receiving power
Fuse in power cord is
Replace with 1 amp
defective
250
Volt
3ag
fuse (see page
15
)
Lighter socket not clean
Consult your dealer or a
and negatively grounded
professional mechanic
Fuse or electrical wiring
Consult your dealer or a
for lighter socket defective
professional mechanic
“Poor detection
Antenna/lens opening
Reposition unit with
range”
partially blocked
unobstructed view of
road ahead and behind.
Radar signals unable to
Determine whether
pass through windshield
your vehicle has a
“heated windshield”
known as Instaclear
®
or ElectriClear
®
, or
is covered with a
metallic sun screen.
Erratic or frequent
High concentration of
Use
cty
mode or
alerts
non-police X band sources
cty
All Mode
Review section in this
manual on
Performance
Verification
Partial or no display
Dim or dark mode engaged
Disengage dim or
dark mode
If you experience a problem with your unit that is not covered
in this outline please call, Monday to Friday,
9 am
–
5 pm est
,
for assistance:
1-800-341-2288 usa
1-800-268-3994 canada
