24
25
Service
Service Procedure
If your V928i ever needs service, please
follow these simple steps:
1
Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2
Call us at 1-800-341-2288. We may be
able to solve your problem over the phone.
If the problem requires that you send your
V928i to the factory for repair, we will
provide you with a Service Order Number,
which must be included on the outside of
your shipping box.
Enclose the following information with
your V928i:
• Your Service Order Number
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing
• Copy of original purchase receipt
Beltronics Extended Service Plan
Beltronics offers an optional extended
service plan. Call Beltronics for details at
1-800-341-2288
Out Of Warranty Repairs
For out of warranty repairs, include
prepayment in the amount you were
quoted by the Beltronics Customer Service
Representative. If the detector has been
damaged, abused or modified, the repair
cost will be calculated on a parts and labor
basis. If it exceeds the basic repair charge,
you will be contacted with a quotation.
If the additional payment is not received
within 30 days (or if you notify us that you
choose not to have your V928i repaired
at the price quoted), your V928i will be
returned, without repair. Payment can be
made by check, money order, or credit card.
Ship your V928i and power cord to:
BELTRONICS
Customer Service Department
Service Order Number ______________
5442 West Chester Road
West Chester OH 45069
For your own protection, we recommend
that you ship your V928i postpaid and
insured. Insist on a proof of delivery, and
keep the receipt until the return of your
V928i.
Warranty and Accessories
BELTRONICS One Year Limited Warranty
What this warranty covers:
BELTRONICS warrants your Product
against all defects in materials and
workmanship.
For how long:
One (1) year from the date
of the original purchase.
What we will do:
BELTRONICS, at our
discretion, will either repair or replace your
Product free of charge.
What we will not do:
BELTRONICS will
not pay shipping charges that you incur for
sending your product to us.
What you must do to maintain this
warranty:
Show original proof of purchase
from an authorized BELTRONICS dealer.
Warranty Exclusions:
Warranty does not
apply to your product under any of the
following conditions: 1. The serial number
has been removed or modified. 2. Your
product has been subjected to misuse or
damage (including water damage, physical
abuse, and/or improper installation). 3. Your
product has been modified in any way. 4.
Your receipt or proof-of-purchase is from a
non-authorized dealer or internet auction
site including E-bay, U-bid, or other non-
authorized resellers.
To obtain service:
1. Contact
BELTRONICS (1-800-341-2288) to obtain a
Return Authorization number. 2. Properly
pack your product and include: your
name, complete return address, written
description of the problem with your
product, daytime telephone number, and
a copy of the original purchase receipt. 3.
Label the outside of the package clearly
with your Return Authorization number.
Ship the product pre-paid (insured, for your
protection) to: Beltronics Inc, 5442 West
Chester Rd., West Chester, OH 45069.
LIMITATION OF WARRANTY:
EXCEPT AS
EXPRESSLY PROVIDED HEREIN, YOU ARE
ACQUIRING THE PRODUCT “AS
IS” AND “WHERE IS,” WITHOUT
REPRESENTATION OR WARRANTY.
BELTRONICS SPECIFICALLY DISCLAIMS
ANY REPRESENTATION OR WARRANTY
INCLUDING, BUT NOT LIMITED TO
THOSE CONCERNING THE MERCHANT-
ABILITY AND SUITABILITY OF THE
PRODUCT FOR A PARTICULAR PURPOSE.
BELTRONICS SHALL NOT BE LIABLE
FOR CONSEQUENTIAL, SPECIAL OR
INCIDENTAL DAMAGES INCLUDING,
WITHOUT LIMITATION, DAMAGES
ARISING OUT OF THE USE, MISUSE OR
MOUNTING OF THE PRODUCT.
The above limitations or exclusions shall be
limited to the extent they violate the laws
of any particular state. BELTRONICS is not
responsible for products lost in shipment
between the owner and our service center.
Other legal rights:
This Warranty gives
you specific rights. You may have other
legal rights, which vary, from state to state.
Features, specifications and prices are
subject to change without notice.
U LT I M AT E
R A D A R / L A S E R / S A F E T Y D E T E C T O R
