Hardware” Wizard to see if it will install the drivers
properly. If this does not clear up the issue, please
contact Technical Support.
Check the blue LED status lights on both the Wireless
USB Adapter and Hub. When there is a good wireless
connection between the two, the blue LEDs flash at a
constant rate.
Open the “Wireless USB Control Center” application,
select the “Advanced” tab, and try changing to a different
channel. Then, see if the devices will connect.
Ascertain that power is being applied to both devices
(you can refer to the power LEDs at this point for
verification). Try resetting the power to both devices, and
then try the connection again.
Verify that the host USB port on your system (the one to
which you have connected the Hub) works properly. Do
this by connecting another USB device to it.
If you are using any additional extension cables for
connection, please remove them, and then retest
the connection.
If possible, try the entire Hub and Adapter installation
process on another PC to determine if there is a problem
with only the current system.
Verify the following by referring to your computer
manufacturer’s support information:
A.
that your system has the latest drivers
(available from the manufacturer) installed for the
system’s chipset;
B.
that your system is using the latest BIOS (“basic
input/output system”, software that controls basic
computer functions).
4. What does the status light mean?
The blue LED blinks when an active connection exists
between your computer and the Hub.
5. I have two hubs in my house. I can only get one at a
time to run.
You may have a situation in which both setups are
trying to access the same channel. Open the Wireless
USB Control Center and click on the “Advanced” tab.
By default, both should operate instantly in the same
environment. If both hubs are set to the same channel,
change one of them to a different channel.
8. I keep getting the message, “No Channels Available”,
when I try to use one of my hubs. What does
that mean?
If you have multiple hubs in the same environment, you
may have reached the limit of available channels. Free up
a channel by disconnecting Wireless USB communication
on one of the configured setups.
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